My new download harry potter movie won't play

I just downloaded the new harry potter movie and it won't play. The music plays and the intro plays but no movie starts, any ideas?

MacBook, Mac OS X (10.7.1)

Posted on Nov 11, 2011 5:32 PM

Reply
3 replies

Nov 12, 2011 7:23 AM in response to jamesfromhillside

Same problem here. After completely downloading the movie, it froze 5 min. into the movie. Could not get it to play as the play arrow and chapter selection buttons embedded into the on-screen menu options were inactive. Tried to re-download but had same results 15 min. into the movie (also got charged twice). I'm still puzzled by the problem but have reported both to Apple, requesting refunds for both.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My new download harry potter movie won't play

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.