iphone 3GS - no sound without headphones

Having the same problem buddy. Did you find a fix for it yet?

The following features are not working correctly for me since updating to iOS 5.0.1:

-no unlock sound (setting is active)
-no lock sound (setting is active)
-ringer volume cannot be increased/decreased with side volume buttons
-no sound when playing youtube clips or any other videos
-no keypad clicks

try closing all your open apps in App switcher (double-tap home button, tap and hold on one app and tap - on all of them) and then turn off your phone, then back on. It should work. It's VoIP apps all the time!

Thanks for the suggestion arish. I tried it but it didn't help I'm afraid. I've also tried performing the resets wherebt you hold down both the power and home button until the phone reboots but that didn't help.

I dont actually have any VoIP apps installed on the phone, in fact it's a clean install with no additional apps installed at all.

check if you can see a white tag down at your headphone jack. It can be broken with a fall or somethimes contact with liquides. if you can't see it (or if you see a red glow down there), your phone thinks you have your headphones pluged in.

OMG! I'm experiencing the same problems too! Havent heard a single sound from my phone since the update. Volume slider only works if i have my headset plugged in. I didnt realise i had this problem sooner 'coz the alarm notification works fine for alarm clock. No sound for any of the apps at all. Podcast shows no sound on the phone. HELP! :-(

Thanks for this, it does seem to be headphone related as the lock sounds etc play fine through the headphones, and the volume buttons actually work when the headphones are plugged in. I'll investigate further....

Thanks

Ok, well the problem is NOT related to a headphone jack fault.

To investigate the issue I pulled my 3GS apart and replaced the ribbon cable that includes the headphone jack, mute switch, sleep button and volume buttons. I replaced it with a genuine ribbon from a different iPhone and the problem remains.

With the replacement ribbon I get sound playing as normal through the headphones, however with no headphones connected there's no lock or unlock sound, keypad clicks or sound from videos and the volume buttons still do not work.

This issue is definitely software related.

I tried using Viber call. The program asked me to choose sound source.. either iphone or docking system (***?). Worked fine as i could put the call on Speaker phone and all. Other apps said i'm on Mute. I've been through all the Settings again and again. I can't find mute or system sound options anywhere. Other sites have asked me to do a factory setting, which i did but still nothing. I don't dare to pull apart my phone coz my warranty is over. Is my only option now to get a new iphone???

Hi Ciireenee,

I've been scouring the net and I can find plenty of people affected by this issue, but no fixes I'm afraid.

As I said previously the fault appears to be purely software based, as I've actually tested a different headphone jack cable.

Since it's software the only options would be to (1) downgrade your phone to iOS 4, (2) return it Apple to exchange it for a replacement phone, or (3) wait for Apple to address the problem and fix it in a future update.

Since Apple do not let users downgrade to previous versions of iOS option 1 is only possible if you have previously taken measures to backup your SHSH blobs, which I'm guessing you haven't done. Option 3 is a possibility, however at this stage I haven't found anything to indicate that Apple have even acknowledged this issue, let alone made any efforts to address it. As such as fix for the issue in a future update is unlikely. This of course leaves you with option 2.

Given that many people are affectd by this issue I wouldn't go down without a fight. Even though your warranty has expired I would pressure Apple to replace your phone on the grounds that it was rendered faulty by their software update, not through any mistreatment of the phone.

To support your argument, I would scour the various iPhone forums out there and print out all the threads you can find of people describing the same or similar sounds faults following the iOS 5 update. Once armed with this evidence I'd book a genius appointment and take your phone back.

If Apple wont budge and refuse to replace your phone, as a previous iPhone owner you are entitled to exchange your faulty iPhone (even though Apple actually broke it!) for a replacement phone at a substantially reduced cost (compared to buying a new one). The other option of course is that you retain your faulty iPhone, hold onto your money and then send Apple a message through buying an Android phone. Hopefully it wont come that though, in my experience Apple are extremely generous when it comes to keeping their customers happy.

The same problems happen if you update iPhone 4 to 5.0.1. That is clearly a buggy iOS release, this problem happened to me after upgrading a brand new iPhone 4 from 5.0 to 5.0.1. I returned that phone and now I use other iPhone with iOS 4.3.5. Apple has no fix for it so far and they seem to ignore users with these problems. Maybe it is a time to start ignoring Apple products...

I am a former Noka and Blacberry user - I am already missing the quality of support I used to receive from these manufacturers.

Maybe try to clean the charger socket, and head phone by using clean tissue paper. It may help.

Does anyone have a solution. this just recently happneded to me/

I have had the condition (3 times) where all sound comes through the headphone jack only. The iPhone "thinks" your headphone is plugged in and will not release sound to the external speakers. I cleared the problem each time by repeatedly plugging and unplugging my headphone - sometimes maybe 20 - 40 times. Eventually it always worked, the iPhone realized there was no headphone connected and put sound back to the speakers.

Earlier on I also found this "solution" and tried it - until I realized how stupid it was. This way you will quickly destroy your earphone socket and the bug in 5.0.1 soon will disable the sound again.

The bug is so obvious and Apple reaction absence... maybe is on purpose? So you guys will destroy your sockets and need to go to shop to repair it... and it would be of course your fault as you would intentionally destroy the socket...

Clearly there is no elegance in the "plug/unplug solution". I was just not content to go without speaker sound for the 1 1/2 years it has been since the first "no sound" episode. (or the 2 that followed)