Apple iPod Nano replacement program - question

Hello, Apple community,


I have a question about the new replacement program of the iPod nano 1st gen.

The program doesn't state whether or not you get a refund or a new iPod nano (the small squared once with touch screen).


The program says that you'll get a replacement iPod Nano, but isn't very specific if it is the new generation.




I apologise for any spelling mistakes and such.



Thank you for any answer,

Pool313

iPod nano

Posted on Nov 12, 2011 4:53 AM

Reply
15 replies

Nov 13, 2011 7:35 AM in response to lindsayfromspencerport

Hi lindsayfromspencerport,


I can say it is not a scam - Apple is definitely replacing the iPods. Once I read the article and went to apple.com, that proved it. Apple.com would never risk another class action lawsuit over this iPod.


My First Generation iPod was given to me at work for being the winner of a give-away drawing and about a year or so ago it overheated and erased all the info on the iPod. Now it will only charge and drain the battery. It no longer allows me to store any thing on it.


I am glad that Apple is doing this exchange. I thought I was just out of luck and was glad I had not paid full price for it. I love my Nano and used it constantly!!!


Just send your's in using the box and label they send you and give them 6 weeks like the apple.com website says, Apple will make good on their product. Millions of people don't stand in line and wait weeks/months for their new products to arrive for no reason, trust me. Oh, by the way, I know this for sure.....I work for a wireless phone service that has been dealing with Apple for Yearsssssssssssss.....and every year the same thing. People will give anything to get a product with that apple on it. 😉


Knightmanxx

Nov 16, 2011 7:02 PM in response to Pool313

You get back exactly what you send in only with a new battery, not necessarily the one you send in. I just got a note back saying they woyld send me a box to send it to them and when the repai was done they would let me know and send it back. First it was they were going to send you a new one and then they were going to send you the same model and now they are going to repair it. I have two or three e-mails a day from them since I applied for the new one through the recall.

Dec 21, 2011 12:31 AM in response to Pool313

I sent my ipod around nov 20th and they received in on the nov 24th and today on december 20th i received an email saying they are sending me my replacement and they gave me the serial number for my new ipod

so i decided to register the serial number and it turns out that the ipod replacement is the 6th generation


I REPEAT YOU WILL GET A 6TH GEN. IPOD NANO!!!


I'm not sure what size but probably 8 gb

Dec 21, 2011 12:24 PM in response to barbara263

No, if you are in the US you are NOT getting back something identical to what you send in... you will be getting back a refurbished 6G nano as a replacement. The limited inventory of refurbished 1Gs went fast and they are not bothering to refurbish the ones people are sending back... they are using them for parts for later gen nanos that ARE still being refurbished.

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Apple iPod Nano replacement program - question

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