6 Replies Latest reply: Feb 13, 2013 9:10 AM by kv0210
Jana_Mac Level 1 (0 points)

My trial version of Pages ended so I bought the app from Applestore, however after installing it on my ntb, it still doesn't allow me to save documents. The purchase has been already showed in my bank account so I dont understand what the problem might be...? Any advice?

Pages, iOS 5.0.1
  • citrus101 Level 2 (235 points)

    Check your emails. Probably you got an email with a serialnumber??? I'm not sure, but I think that there is no serialnumber, if you buy a retail box version, but if you buy online, you get an email.

  • Jana_Mac Level 1 (0 points)

    thanks Citrus, seems like the problem has been solved. It apparently took almost an hour for the system to acknowledge the valid version of the app. Btw, there is no serial number and I only got an informational email about the purchase being made. I'm new to mac so I keep panicking more than it's necessary, at least I know this support community works fast and quickly

  • citrus101 Level 2 (235 points)

    Aha, thanks for the info. Problem fixed

  • Level 8 (41,790 points)

    Did you bought a registration code for the entire iWork package from the Apple Store or bought only Pages thru Mac App Store ?


    I'm quite sure that you bought Pages thru Mac App Store but I wish to know because in your first message you wrote :

    My trial version of Pages ended so I bought the app from Applestore


    which seems to be odd because there is no Pages trial version but iWork trial version

    and that AppleStore doesn't sell Pages only but entire iWork package.



    You asked in the iWork for iOS forum. Were you asking about Pages for iOS or Pages for OSX ?

    I never read about a trial version for Pages for iOS.


    Yvan KOENIG (VALLAURIS, France)  samedi 12 janvier 2011 15:52:24

    iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

    My iDisk is : <http://public.me.com/koenigyvan>

    Please : Search for questions similar to your own before submitting them to the community



  • kv0210 Level 1 (0 points)

    I'm having the same problem as Jana. I purchased just Pages thru itunes. However, unable to save my document. Help? The only email I received is the confirmation that purchase is done.

  • kv0210 Level 1 (0 points)

    Disregard I'm able to use Pages now. Just had to delete the trial version.