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Can't print PDF's to Canon MP560 running Snow Leopard on MacBook

Since upgrading my 2008 MacBook to Snow Leopard a few weeks ago, I've been experiencing problems printing to my Canon MP560. Initially, nothing would print at all, even after updating my drivers, so I uninstalled & reinstalled the printer and it seemed fine.


Now I've tried to print for the first time out of Adobe Reader. At first, it was trying to force my jobs through the rear tray instead of the main paper cartidge, but I forced it through the cartridge through the print settings. Now when I hit print, the printer starts to receive the data, but the printer queue pops up with a generic "An error occurred while printing" message. The job then sits in limbo on my MacBook and the printer sits waiting to receive data, until I manually delete the job from the queue. I've confirmed that I can print from other apps (Word, Firefox); it's only Adobe Reader that fails me. I've made sure Reader was fully updated (it already had been), and the only Mac software update is the Java update that was just released this week. Ive pulled the plug on the printer to restart it, and I've once again uninstalled & reinstalled the printer on my MacBook.


Any ideas?

MacBook 2.4GHz, Mac OS X (10.5.4)

Posted on Nov 12, 2011 9:25 AM

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Can't print PDF's to Canon MP560 running Snow Leopard on MacBook

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