People cannot hear me using FaceTime or Speakerphone iPhone 4 with iOS 5.0.1

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People cannot hear me using FaceTime or Speakerphone iPhone 4 with iOS 5.0.1

I just noticed this today. I tried blowing out the headset jack and other areas with compressed air, restarting the phone, and also did a factory restore and still only when I use the speakerphone option when on a call or using Facetime no one can hear me at all unless I plug in my earphones. Anyone have any ideas?? By the way, if I use the voice record feature in the accessories, I can record my voice so it makes no sense.....

iPhone 4, iOS 5

Posted on Nov 12, 2011 10:49 AM

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Answer 1

modular747

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Nov 12, 2011 10:54 AM in response to tichign

Try rapidly plugging and unplugging a heaset 10-20 times to free up the "headset mode" mic switch inside the jack.

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Answer 2

tichign Author

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Nov 12, 2011 11:00 AM in response to modular747

That did not work. However, that did work once on my son's itouch. This seems to be a different issue.

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Answer 3

modular747

Level 6

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Nov 12, 2011 11:04 AM in response to tichign

If you've restored in iTunes as new (without using a backup) without success, there is a hardware problem. If the usual contact cleaning tricks didn't work, you'll have to take it to Apple.

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Answer 4

tichign Author

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Nov 12, 2011 11:20 AM in response to modular747

What does not make sense is that if I use the voice record feature which used the MIC it works and records fine which uses the same MIC that you would use when you are on speakerphone or FaceTime. No? That's why I am thinking it might be software maybe.

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Answer 5

modular747

Level 6

19,662 points

Nov 12, 2011 11:27 AM in response to tichign

Whether it makes "sense" to you or not (do you really know everything about the phone?), if you've restored as new (without using a backup), you've done all possible software fixes. If this was a bug in the iOS, others would be having it as well, yet no other reports...

Again - restoring as new brings the phone to a blank slate, and if still not working properly, there is nothing further you can do. Take it to Apple.

There is one exception: If the phone was EVER hacked to jailbreak or unlock, there can be permanent damage that not even restoring as new can fix (i.e. altered baseband firmware)

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Answer 6

tichign Author

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Nov 12, 2011 11:34 AM in response to modular747

I am going to reset it back to factory setttings and not restore one to check. I did also notice that the voice control holding down the home button does pick up my voice. If this does not work to rule out the iOS, I am going to go the Apple store tomorrow. I do however like the new update to iOS 5.0.1 as it did fix the battery drain issue. A charge does last much longer now.

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Answer 7

modular747

Level 6

19,662 points

Nov 12, 2011 11:38 AM in response to tichign

I am going to reset it back to factory setttings and not restore one to check.

"Reset it back to factory settings" Do you mean Settings > General > Reset > Reset All Settings??

Resetting the settings is not the same as restoring in iTunes.

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Answer 8

tichign Author

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Nov 12, 2011 11:50 AM in response to modular747

I tried a restore and also resetting back to only factory settings without the restore. Bah! Never mind... Even the factory restore does not back down the iOS 5.0.1 to the original. Looks like i'm headed to the store...

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Answer 9

modular747

Level 6

19,662 points

Nov 12, 2011 12:20 PM in response to tichign

Restoring always reinstalls the LATEST iOS version - not the one the phone was shipped with. There is no supported way to downgrade the iOS.

This is not a bug in 5.0.1 - the problem is in your phone.

You might want to review this:

http://www.nizkor.org/features/fallacies/post-hoc.html

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