Why does Yahoo! Mail freeze when using Safari?

Question

Level 1

8 points

Why does Yahoo! Mail freeze when using Safari?

For over a month now everytime I try to use Yahoo Mail in the Safari browser, the entire broswer freezes and I am forced to quit and reload all other pages I was viewing. Yahoo Mail works fine on every other browser, which is why I believe it is a Safari issue. Normally, I have no issues with Safari, but with Yahoo Mail it is nothing but problems. The page will load just fine, and maybe allow you to open a couple emails, but if you try to do more than that it will freeze, give you the spinning rainbow, and all other tabs open will go blank. All the software on my macbook are up-to-date.

MacBook Pro, Mac OS X (10.6.8)

Posted on Nov 12, 2011 10:49 AM

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Answer 1

Nov 13, 2011 5:04 AM in response to cmariev

From your Safari menu bar click Safari / Preferences then select the Privacy tab.

Click: Details

Type yahoo in the search field then click Remove All / Done.

Back to the Safari menu bar click Safari > Empty Cache

And one more time, go to the menu bar click Safari > Reset Safari

Select the top 5 buttons, click Reset.

Restart your Mac. Try Yahoo mail.

If you continue to have problems with Yahoo mail via Safari, there's an alternative. You can setup your Yahoo account in the pre installed Mac Mail application.

Launch Mail, either from your Dock or the Applications folder.

From the Mail menu bar click Mail > Preferences then select the Accounts tab then the Account Information tab.

Click + under the Accounts list on the left.

Type in your name, your Yahoo user name and password then click Create.

Now instead of having to deal with web based email via a browser, just click your Mac Mail icon in your Dock. When you have unread mail available you'll see a red badge Mail icon in the Dock.

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Answer 2

sohrob76

Level 1

16 points

Nov 15, 2011 8:53 AM in response to cmariev

I've been having the same exact issue. I'm wondering if it has anything to do with a Flash ad running on the Yahoo Mail site but I can't see anything that looks like one. Clearing the cache does nothing to solve the problem for me.

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