1 Reply Latest reply: Nov 13, 2011 1:59 AM by Winston Churchill
jacobfromharrison Level 1 (0 points)

I've been trying to reset my Apple TV.  It initially acts like it is resetting with spinning wheel, then it shuts off?  I trying to update to latest version, but that keeps giving me a error message, that update is not available at present time, please try again later. 

AppleTV 2, iOS 4.2
  • Winston Churchill Level 10 (93,165 points)

    Welcome to the Apple Community.


    First try restarting the Apple TV by removing ALL the cables for a 30 seconds and then try to reset.


    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

    • Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    • Connect the micro USB cable to the Apple TV and to your computer.
    • Open iTunes.
    • Select your Apple TV in the Source list, and then click Restore.