10 Replies Latest reply: Feb 6, 2012 7:48 PM by TristanNicole
jess.mac Level 1 Level 1 (0 points)

My ipod touch will all of a sudden not sync with itunes. This started a few days ago. When I plug it in the information bar says "verifying Jess's ipod". Then it goes on to the backing up stage of syncing. After about 30 seconds it comes up with this error message: "Itunes was unable to load data class information from Sync Services. Reconnect or try again later." After I click ok thee sync is stuck in the backing up stage and itunes freezes. I have to click out of it by opening up my task manager. Also, I tried running diagnostics for syncing and it says everything is fine, but clearly its not. Also, when I try to fix it by clicking prefernces under edit itunes freezes. I don't understand what is going on. I always update itunes to the latest software version. Can someone please help me?

iPod touch