Since updating my iPod to iOS 5.0.1 my docking station will not charge my iPod or play my music. I can charge my iPod using a USB plug or my laptop. Can anyone help please?

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Since updating my iPod to iOS 5.0.1 my docking station will not charge my iPod or play my music. I can charge my iPod using a USB plug or my laptop. Can anyone help please?

Having updated my iPod 3rd Generation to iOS 5.0.1 my Philips docking speaker is unable to charge or play my music. It recognizes it for a second then unrecognizes it, then recognizes it, then unrecognizes it. It is like it is having a hissy fit everytime I plug my iPod into it. My iPod beeps when I initially connect it to the speaker but then it disconnects itself after about 2 seconds. This has only started happening since updating to iOS 5.0.1 last night. Please help!!!!!

iPod touch, iOS 5.0.1

Posted on Nov 13, 2011 12:52 PM

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Answer 1

lllaass

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Nov 13, 2011 2:00 PM in response to pete119

Have you tried the standard fixes:

- Reset. Nothng will be lost.

Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restoring from backup

- Restoring to factory defaults/new iPod

Have you also contaced Philips?

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Answer 2

pete119 Author

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Nov 14, 2011 1:15 PM in response to lllaass

Thanks for the reply. I tried the reset....No luck. I then tried a friends iPod touch, software version 4.2.1 (I think) and that connected fine, charged and played through my speaker.

I haven't tried the restore from backup or restore to factory defaults...bit dubious about this as it is not something I have done before and don't want to risk losing everything on my iPod. Will I be able to restore everything back onto it from my iTunes on my laptop?

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Answer 3

lllaass

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Nov 14, 2011 1:40 PM in response to pete119

If all you media is on the computer/in your iTunes library, restoreing from backup will result in the iPod beinglike it was when the backup was made.

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Answer 4

pete119 Author

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Nov 18, 2011 9:02 AM in response to lllaass

Ok, i have now reset my iPod back to factory settings and restored everything from back up. My iPod still won't work on my docking speaker. Does anybody have any other ideas please? Failing that does anybody have a number for me to contact Apple?

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Answer 5

lllaass

Level 10

210,411 points

Nov 18, 2011 9:33 AM in response to pete119

To contact Apple:

http://www.apple.com/support/itunes/contact/

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