Problem: I can no longer get music to sync from iTunes to my iPhone 4s.
Equipment: iPhone 4s (64gb) with update to OS 5.0.1. iTunes 10.5.0.142 on Windows.
Background: iPhone music froze on a podcast earlier today. I rebooted iPhone by Pressing sleep/wake button plus Home button.
After the reboot, all music (including podcasts and audiobooks) are missing from my iPhone; everything else (including photos and apps) is unaffected. I have no video to worry about.
Before this morning, everything was working fine. I updated to OS 5.0.1 a day or two ago.
What I've tried:
- Connecting by USB and syncing. Various combinations on Summary page, Music page, & Podcast page of Sync entire library, Sync selected playlists (which is what I normally use), Sync selected podcasts.
- 'Trick' reported online of choosing a song listed under the Device, playing it in iTunes, and then syncing.
- Ran all iTunes diagnostics on syncing; no problems.
- Restore iPhone from within Summary page. This redownloaded 5.0.1 all the way, but in the processing stage at the end produced an error. However, iTunes says my iPhone's software is fully up to date.
In my Music tab, what I see is:
- Check box by 'Sync Music'
- Choose 'Selected playlists' radio button; correctly shows 1500+ songs.
- Choose some playlists and/or albums --> blue audio bar at bottom will rise promisingly
- Hit Sync, and then Apply . . . or alternatively Apply, and then Sync
- Goes through Syncing . . .but at end, blue audio bar disappears, and there's no music on the iPhone.
My music is all safely there in iTunes. I am suspecting the iPhone has some sort of problem in recognizing the Music library, but I don't know how to fix it. With the iPhone connected to iTunes, what shows up under the Device on the left side is a correct picture of my library, but greyed out. If I click on a song there, a little exclamation point pops up.