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Click the lock to make changes is not working. Lion 10.7.2

I cannot make any preferences' changes that require clicking on the lock. When I try to click on the lock it simply does nothing and remains locked. I've tried doing a permission repair using disk utility and I cannot create another admin account because that requires opening the lock in Users&Groups. Also, when I login into root, then the lock is also locked.


The problem began when I updated to Lion.


I've had no luck finding a solution in forums.

MacBook Pro, Mac OS X (10.7.2)

Posted on Nov 14, 2011 5:09 AM

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14 replies

Nov 14, 2011 6:19 AM in response to marek102

Launch the Console application by entering the first few letters of its name into a Spotlight search, and select "system.log" from the file list. Click the "Clear Display" icon in the toolbar. Try to unlock a preference pane. Post any messages that appear -- the text, please, not a screenshot. Do the same with this log, further down in the list: /var/log/secure.log.

Jan 9, 2012 6:05 PM in response to Linc Davis

I had the same issue. Here are the messages.


1/9/12 6:03:36.387 PM com.apple.usbmuxd: _SendDetachNotification (thread 0x7fff7b9cc960): sending detach for device a4:67:06:e0:9e:a0@fe80::a667:6ff:fee0:9ea0._apple-mobdev._tcp.local.: _BrowseReplyReceivedCallback got bonjour removal.

1/9/12 6:03:36.388 PM iTunes: _AMDDeviceDetached (thread 0x11ddcd000): Device 'AMDevice 0x7fe9f2ddef60 {UDID = 7c32adb6d2a90047bb8f31c881199b4b94debd54, device ID = 22, FullServiceName = a4:67:06:e0:9e:a0@fe80::a667:6ff:fee0:9ea0._apple-mobdev._tcp.local.}' detached.

1/9/12 6:03:36.389 PM ath: _AMDDeviceDetached (thread 0x7fff7b9cc960): Device 'AMDevice 0x10180d1f0 {UDID = 7c32adb6d2a90047bb8f31c881199b4b94debd54, device ID = 22, FullServiceName = a4:67:06:e0:9e:a0@fe80::a667:6ff:fee0:9ea0._apple-mobdev._tcp.local.}' detached.

1/9/12 6:03:36.389 PM iTunes: _NotificationSocketReadCallbackGCD (thread 0x7fff7b9cc960): Unexpected connection closure...

Jun 5, 2012 7:07 PM in response to Linc Davis

i have the same issue,

summary : at mine clicking the lock at any kind of program does not work at all, not working in system pref,

not working at ''get info'' window, not working in any other kind of lock, i tried defragging via idefrag but that couldn't work because it needed a lock to be opened as well, i can't move my files to some folders, getting the ''The operation can’t be completed because an unexpected error occurred (error code 100022).''

plus when i log out, cannot log in because when i type my password it accepts it but then nothing happens, i had a root account as well but i can't enter it and can't create again because of the lock, but when i log in with guest account(no pass required) i can make changes via clicking the lock and filling in admin username and password in system preferences. and i created a new admin account in guest account by filling admin info for authorization in system preferences > users&groups , set no password, logged out but could not log into that account as well. my system is set to login to my account when the system starts.


so this is what i get with the clean display in console, opening system pref, then clicking users&groups, then clicking the lock. this is system.log


Jun 6 04:46:06 idiyot System Preferences[4902]: kCGErrorIllegalArgument: CGSDeviceCreate: Invalid window

Jun 6 04:46:06 idiyot System Preferences[4902]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.

Jun 6 04:46:06 idiyot System Preferences[4902]: Failed to create window context device

Jun 6 04:46:06 idiyot System Preferences[4902]: CGWindowContextCreate: failed to create window context delegate.

Jun 6 04:46:06 idiyot [0x0-0x90090].com.apple.systempreferences[4902]: Jun 6 04:46:06 idiyot.local System Preferences[4902] <Error>: Failed to create window context device

Jun 6 04:46:06 idiyot [0x0-0x90090].com.apple.systempreferences[4902]: Jun 6 04:46:06 idiyot.local System Preferences[4902] <Error>: CGWindowContextCreate: failed to create window context delegate.

Jun 6 04:46:06 idiyot System Preferences[4902]: _initWithWindowNumber: error creating graphics ctxt object for ctxt:0x16bdb, window:0x0

Jun 6 04:46:06 idiyot System Preferences[4902]: CGPixelAccessLock failed!

Jun 6 04:46:07 idiyot System Preferences[4902]: Error loading /Library/Audio/Plug-Ins/HAL/TASCAM_US122L_US144.plugin/Contents/MacOS/TASCAM_US 122L_US144: dlopen(/Library/Audio/Plug-Ins/HAL/TASCAM_US122L_US144.plugin/Contents/MacOS/TA SCAM_US122L_US144, 262): no suitable image found. Did find:

/Library/Audio/Plug-Ins/HAL/TASCAM_US122L_US144.plugin/Contents/MacOS/TASCAM_US 122L_US144: no matching architecture in universal wrapper

Jun 6 04:46:07 idiyot System Preferences[4902]: Cannot find function pointer CreateAudio for factory DB8AEA2A-E42F-11DA-B71D-000A95B009DC in CFBundle/CFPlugIn 0x400b38f00 </Library/Audio/Plug-Ins/HAL/TASCAM_US122L_US144.plugin> (bundle, not loaded)


then after, i do the same with var/log/secure.log


Jun 6 04:48:29 idiyot authorizationhost[5064]: in od_record_check_pwpolicy(): retval: 0

Jun 6 04:48:29 idiyot authorizationhost[5064]: in od_record_attribute_create_cfstring(): returned 2 attributes for dsAttrTypeStandard:AuthenticationAuthority

Jun 6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Establishing credentials

Jun 6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Got user: alicankaralar

Jun 6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Context initialised

Jun 6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Got euid, egid: 0 0

Jun 6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Done getpwnam()

Jun 6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Done setegid() & seteuid()

Jun 6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): pam_sm_setcred: krb5 user alicankaralar doesn't have a principal

Jun 6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Done cleanup3

Jun 6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Done seteuid() & setegid()

Jun 6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): Done cleanup4

Jun 6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): pam_sm_setcred: ntlm

Jun 6 04:48:29 idiyot authorizationhost[5064]: in pam_sm_setcred(): pam_sm_setcred: no domain found skipping

Jun 6 04:48:29 idiyot com.apple.SecurityServer[29]: UID 501 authenticated as user alicankaralar (UID 501) for right 'system.preferences.accounts'


i tried repairing disk, permissions, both in system and recovery volume, and i just upgraded to 10.7.4, but the problem was present in 10.7.3, i noticed it two days ago and i just upgraded hoping that would solve the problem.


edit: i have found out that my problem is best described here, not the real concern of the OP but at the 4th option they say its a netinfo database problem, and diagnostics are the same problems that occur to me of that option but the system they're talking about is 10.1.5, i guess things have changed since then, but the problem is the same . http://macosx.com/forums/mac-os-x-system-mac-software/20630-cant-click-click-loc k-make-changes-button-when-installing.html


hope you can help

thanks in advance

Click the lock to make changes is not working. Lion 10.7.2

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