replaced unlocked iphone is locked
While traveling to USA I had my unlocked IPhone replaced under warranty. The guys in the store were fantastic and told me not to worry about my replacement phone as it would be unlocked, however it would take a few days for my carrier to sort it out. When I returned from USA I found that my replacement iPhone is locked and no one can sort it out, my carrier Etisalat is taking no responsibility for unlocking it and when I contacted UAE Apple Support they also refused to help me and told me the phone was locked to AT&T and I would have to email them to unlock it. There seems no way of me to be able to contact AT&T via email and as I am in UAE I am unable to call them as their is a 10 hour time difference, hence the reason I am also unable to call the Apple store in Chicago who replaced my iPhone. Please can someone help/advise me does anyone have an email address for the Apple store on 5th Avenue in Chicago or even an email address fro AT&T. Or does anyone know how i can sort this issue out.
Many Thanks
iPhone 3GS