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Question: My Iphone 3gs was stolen. I got a new sim card and kept my same number, however, when anyone from an Iphone tries to text message me, it turns it into an imessage and goes to my stolen phone so the person with the stolen phone is getting all of my message

As I said, I kept my same number and am using an older phone. However, now when people with iphones text me, it changes them to imessages and sends them to my stolen iphone. I have contacted my service provider as well as Apple and no one seems to know what to do. I cannot receive any messages from anyone with an iphone, they go directly to imessages to my old phone (which was stolen). Please help!

iPhone 3GS, iOS 5.0.1

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Nov 14, 2011 8:30 AM in response to mindy1285 In response to mindy1285

Yes. Change the password. NOW! In fact, change ALL of your passwords. If you had any sensitive information stored on your phone, like credit card numbers, etc., notify the card issuers that they may have been compromised.

Nov 14, 2011 8:30 AM

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Nov 14, 2011 8:31 AM in response to christian4400 In response to christian4400

I didnt even think of that, thank you. Problem is, my sister never actually synced the phone with itunes. However, I did when I owned it. She only had it for a day or two before it got stolen and it was already updated so she didnt see a point in syncing it. If I change my password should that work?

Nov 14, 2011 8:31 AM

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Nov 14, 2011 10:36 AM in response to mindy1285 In response to mindy1285

It sounds to me that there are two mobile phones with the same number !, surely that cannot happen

I cannot see that changing the apple password can help, the problem is with two active sim cards having the same phone number.

Give the phone number a ring on another phone with your phone switched off then the chap who pinched it may answer your call


Tim

Nov 14, 2011 10:36 AM

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Nov 14, 2011 10:52 AM in response to wjosten In response to wjosten

Yes, I have deactivated it. She can receive phone calls and text messages from people without iphones, its just when someone from an iphone sends a message it converts it into an imessage. When I go to text her from my iphone, unless I shut the imessaging off, it sends it as an imessage to the stolen phone.

Nov 14, 2011 10:52 AM

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Nov 14, 2011 11:08 AM in response to deggie In response to deggie

I do not know the person who stole the phone, but they sit and imessage me like it's a game. (which obviously upsets me).


I didnt get an iphone replacement, its actually my sister, now she is using a Samsung Flight II or something.


Thank you for clarifying that though.

Nov 14, 2011 11:08 AM

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Dec 15, 2011 1:42 PM in response to wjosten In response to wjosten

My boss was upgraded to an iPhone 4S from an iPhone 4 running iOS 5.0.1


Prior to the handset swap, he reset all settings from the device. Despite doing this, the old handset continues to receive iMessages which were associated with his iMessage account (presumably his AppleID).


Shouldn't resetting the phone in this fashion have resolved the issue?


The owner of the phone mentioned in this article completed a remote lock/wipe of her phone, and it seems to have exhibited similar behaviour:

http://www.theregister.co.uk/2011/12/15/imessage_persistant/


Has anyone found a reliable method for ensuring that iMessages won't be delivered to a lost/stolen/replaced device?

Dec 15, 2011 1:42 PM

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User profile for user: mindy1285

Question: My Iphone 3gs was stolen. I got a new sim card and kept my same number, however, when anyone from an Iphone tries to text message me, it turns it into an imessage and goes to my stolen phone so the person with the stolen phone is getting all of my message