iTunes Match keeps crashing!
iTunes Match keeps crashing while gathering information from my iTunes library!
I have restarted my iMac and tried again. I submitted crash reports to Apple.
MacBook Pro, Mac OS X (10.6.8), Lion on iMac
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iTunes Match keeps crashing while gathering information from my iTunes library!
I have restarted my iMac and tried again. I submitted crash reports to Apple.
MacBook Pro, Mac OS X (10.6.8), Lion on iMac
Same here. Once I try to enable it for my computer I get a crash report.
Identical issue.
Same here. iTunes Match crashes in its initial stage.
Windows 7, AMD CPU
Same here,
I purchased iTunes Match, and once I click START to sync my library, I get a message saying:
"iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the iTunes Store menu and try again."
Needless to say I continue getting this message.
And Tech support is NO help unless I have purchased a service contract! Or, wish to pay for a single use tech support session. Apple really needs to get back to treating customers the way customers love Apple!
db
My Crash report
Process: iTunes [1196]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.5.1 (10.5.1)
Build Info: iTunes-10514201~1
Code Type: X86-64 (Native)
Parent Process: launchd [169]
Date/Time: 2011-11-14 19:36:27.929 -0500
OS Version: Mac OS X 10.7.1 (11B26)
Report Version: 9
Interval Since Last Report: 570867 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 3043 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 3CC74F26-FE0F-4FA9-AB76-6161587A1B38
Crashed Thread: 21
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[1196]: garbage collection is OFF
*** error for object 0x7ffb456e8ef0: pointer being freed was not allocated
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff83b9f67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83b9ed71 mach_msg + 73
2 com.apple.iTunes 0x0000000102ae3059 0x1029e9000 + 1024089
3 com.apple.iTunes 0x0000000102a13ca4 0x1029e9000 + 175268
4 com.apple.iTunes 0x0000000102ae2fe3 0x1029e9000 + 1023971
5 com.apple.iTunes 0x0000000102f46271 0x1029e9000 + 5624433
6 com.apple.iTunes 0x0000000102fb5a1c 0x1029e9000 + 6081052
7 com.apple.iTunes 0x0000000102fb5b1c 0x1029e9000 + 6081308
8 com.apple.iTunes 0x0000000102a13931 0x1029e9000 + 174385
9 com.apple.iTunes 0x0000000102a138b4 0x1029e9000 + 174260
10 com.apple.CoreFoundation 0x00007fff8a205241 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
11 com.apple.CoreFoundation 0x00007fff8a204aad __CFRunLoopDoSources0 + 253
12 com.apple.CoreFoundation 0x00007fff8a22b8d9 __CFRunLoopRun + 905
13 com.apple.CoreFoundation 0x00007fff8a22b216 CFRunLoopRunSpecific + 230
14 com.apple.HIToolbox 0x00007fff8cd144ff RunCurrentEventLoopInMode + 277
15 com.apple.HIToolbox 0x00007fff8cd1bc21 ReceiveNextEventCommon + 355
16 com.apple.HIToolbox 0x00007fff8cd1baae BlockUntilNextEventMatchingListInMode + 62
17 com.apple.AppKit 0x00007fff88969191 _DPSNextEvent + 659
18 com.apple.AppKit 0x00007fff88968a95 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
19 com.apple.AppKit 0x00007fff889653d6 -[NSApplication run] + 463
20 com.apple.iTunes 0x00000001029ec32d 0x1029e9000 + 13101
21 com.apple.iTunes 0x00000001029ec194 0x1029e9000 + 12692
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff83ba17e6 kevent + 10
1 libdispatch.dylib 0x00007fff8c79360e _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8c79219e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff83b9f67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83b9ed71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8a22329c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8a22ba04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8a22b216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8a23af2f CFRunLoopRun + 95
6 com.apple.iTunes 0x00000001029f236d 0x1029e9000 + 37741
7 com.apple.iTunes 0x00000001031c8a26 0x1029e9000 + 8256038
8 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff83ba0bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8e1e2274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x00000001029f251a 0x1029e9000 + 38170
3 com.apple.iTunes 0x0000000102a02bbb 0x1029e9000 + 105403
4 com.apple.iTunes 0x00000001031c8a26 0x1029e9000 + 8256038
5 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff83b9f67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83b9ed71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8a22329c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8a22ba04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8a22b216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8a23af2f CFRunLoopRun + 95
6 com.apple.iTunes 0x0000000102a0ad3a 0x1029e9000 + 138554
7 com.apple.iTunes 0x00000001031c8a26 0x1029e9000 + 8256038
8 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff83ba0bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8e1e2274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x00000001029f251a 0x1029e9000 + 38170
3 com.apple.iTunes 0x00000001029f2456 0x1029e9000 + 37974
4 com.apple.iTunes 0x00000001032c6cca 0x1029e9000 + 9297098
5 com.apple.iTunes 0x00000001032c6cef 0x1029e9000 + 9297135
6 com.apple.iTunes 0x00000001031c8a26 0x1029e9000 + 8256038
7 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff83b9f67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83b9ed71 mach_msg + 73
2 com.apple.iTunes 0x0000000102ad8bf1 0x1029e9000 + 982001
3 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff83ba047a __accept + 10
1 com.apple.iTunes 0x000000010315c0b7 0x1029e9000 + 7811255
2 com.apple.iTunes 0x0000000103144407 0x1029e9000 + 7713799
3 com.apple.iTunes 0x00000001031445aa 0x1029e9000 + 7714218
4 com.apple.iTunes 0x00000001031c8a26 0x1029e9000 + 8256038
5 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff83ba047a __accept + 10
1 com.apple.iTunes 0x000000010315c0b7 0x1029e9000 + 7811255
2 com.apple.iTunes 0x0000000103144407 0x1029e9000 + 7713799
3 com.apple.iTunes 0x00000001031445aa 0x1029e9000 + 7714218
4 com.apple.iTunes 0x00000001031c8a26 0x1029e9000 + 8256038
5 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff83ba0df2 __select + 10
1 com.apple.CoreFoundation 0x00007fff8a27466b __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff83b9f67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83b9ed71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8a22329c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8a22ba04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8a22b216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8a23af2f CFRunLoopRun + 95
6 com.apple.iTunes 0x00000001029f236d 0x1029e9000 + 37741
7 com.apple.iTunes 0x00000001031c8a26 0x1029e9000 + 8256038
8 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff83b9f67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83b9ed71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8a22329c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8a22ba04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8a22b216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8a23af2f CFRunLoopRun + 95
6 com.apple.iTunes 0x00000001029f236d 0x1029e9000 + 37741
7 com.apple.iTunes 0x00000001031c8a26 0x1029e9000 + 8256038
8 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff83b9f67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83b9ed71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8a22329c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8a22ba04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8a22b216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8a23af2f CFRunLoopRun + 95
6 com.apple.iTunes 0x00000001029f236d 0x1029e9000 + 37741
7 com.apple.iTunes 0x00000001031c8a26 0x1029e9000 + 8256038
8 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff83ba1192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8e1e0594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8e1e1b85 start_wqthread + 13
Thread 14:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff83ba0bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8e1e2274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff8bd1eba0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff8478e2ba ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
4 com.apple.WebCore 0x00007fff8478e213 WebCore::LocalStorageThread::threadEntryPoint() + 99
5 com.apple.WebCore 0x00007fff8478e15b WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 15:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff83b9f67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83b9ed71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8a22329c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8a22ba04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8a22b216 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff833f4a97 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff833e91ea -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff833e9162 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff83b9f67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83b9ed71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8a22329c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8a22ba04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8a22b216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8a23af2f CFRunLoopRun + 95
6 com.apple.iTunes 0x00000001029f236d 0x1029e9000 + 37741
7 com.apple.iTunes 0x00000001031c8a26 0x1029e9000 + 8256038
8 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff83ba1192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8e1e0594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8e1e1b85 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff83b9f67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83b9ed71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8a22329c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8a22ba04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8a22b216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8a23af2f CFRunLoopRun + 95
6 com.apple.iTunes 0x00000001029f236d 0x1029e9000 + 37741
7 com.apple.iTunes 0x00000001031c8a26 0x1029e9000 + 8256038
8 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff83ba1192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8e1e0594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8e1e1b85 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff83ba1192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8e1e0594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8e1e1b85 start_wqthread + 13
Thread 21 Crashed:
0 libsystem_kernel.dylib 0x00007fff83ba0ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8e1e07d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff8e1d1a7a abort + 143
3 libsystem_c.dylib 0x00007fff8e23084c free + 389
4 com.apple.CoreFP 0x0000000104918f60 YlCJ3lg + 652272
5 com.apple.iTunes 0x0000000103330c01 0x1029e9000 + 9731073
6 com.apple.iTunes 0x00000001029f8d2c 0x1029e9000 + 64812
7 com.apple.iTunes 0x000000010338e920 0x1029e9000 + 10115360
8 com.apple.iTunes 0x00000001032caa63 0x1029e9000 + 9312867
9 com.apple.iTunes 0x0000000103047483 0x1029e9000 + 6677635
10 com.apple.iTunes 0x0000000102ae37e6 0x1029e9000 + 1026022
11 com.apple.iTunes 0x0000000102ae3092 0x1029e9000 + 1024146
12 com.apple.iTunes 0x0000000102ad8c24 0x1029e9000 + 982052
13 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
14 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff83b9f67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83b9ed71 mach_msg + 73
2 com.apple.iTunes 0x0000000102ae3059 0x1029e9000 + 1024089
3 com.apple.iTunes 0x0000000102a13ca4 0x1029e9000 + 175268
4 com.apple.iTunes 0x0000000102ae3946 0x1029e9000 + 1026374
5 com.apple.iTunes 0x0000000102d8738c 0x1029e9000 + 3793804
6 com.apple.iTunes 0x0000000102d8768a 0x1029e9000 + 3794570
7 com.apple.iTunes 0x0000000102ad8c15 0x1029e9000 + 982037
8 libsystem_c.dylib 0x00007fff8e1de8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8e1e1b75 thread_start + 13
Thread 21 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x000000010a2f1848 rdx: 0x0000000000000000
rdi: 0x0000000000016f17 rsi: 0x0000000000000006 rbp: 0x000000010a2f1870 rsp: 0x000000010a2f1848
r8: 0x00007fff74afffb8 r9: 0x00007fff8e243230 r10: 0x00007fff83ba0d0a r11: 0xffffff80002d8240
r12: 0x0000000103df9000 r13: 0x0000000000000008 r14: 0x000000010a2fb000 r15: 0x0000000000000008
rip: 0x00007fff83ba0ce2 rfl: 0x0000000000000246 cr2: 0x00000001044ae000
Logical CPU: 0
Binary Images:
0x1029e9000 - 0x103a6bfef com.apple.iTunes (10.5.1 - 10.5.1) <2F8C33B1-45B3-FF42-89B9-D59DF0B950EC> /Applications/iTunes.app/Contents/MacOS/iTunes
0x103d25000 - 0x103daafff com.apple.iTunes.iPodUpdater (10.4 - 10.4) <FF15D390-8EA4-A31C-A57D-3C537DD922DA> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x103dfb000 - 0x103e27ff7 com.apple.avfoundationcf (2.0 - 63) <6F363147-C007-31A6-A050-7D3C04E36E16> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x103e5b000 - 0x103e61fff com.apple.agl (3.1.4 - AGL-3.1.4) <AB6F0403-0C4C-3FF2-B59E-2246E5F8F810> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103e6f000 - 0x103e75fff com.apple.iPod (1.7 - 19) <316D12C0-BB7B-30DC-97CE-33679C75E558> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x103e7e000 - 0x1041aaff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x1041d6000 - 0x10420dff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x10421f000 - 0x1042f5fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x104318000 - 0x10435bff7 +libgnsdk_submit.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x1047f6000 - 0x1047fafff com.apple.audio.AudioIPCPlugIn (1.2.0 - 1.2.0) <1EAF877E-4F15-39F7-89FA-D362AA4DA9DE> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x1047ff000 - 0x104805fff com.apple.audio.AppleHDAHALPlugIn (2.1.1 - 2.1.1f12) <B2B0AAA1-157C-3E65-B8A1-79C50D0191A3> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x10480a000 - 0x104831fff libssl.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <B0925A5D-5355-3ECE-BF2F-E576FF105F5A> /usr/lib/libssl.0.9.7.dylib
0x104879000 - 0x104bf6ff7 com.apple.CoreFP (2.0.36 - 2.0.36) <6539246E-B05A-EE83-B03C-612C31D31218> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x105cdb000 - 0x106ca4ff7 com.apple.CoreFP1 (1.13.35 - 1.13.35) <5816FCB7-4746-C130-7FBA-EF6130D7A7EB> /System/Library/PrivateFrameworks/CoreFP1.framework/CoreFP1
0x107de5000 - 0x107de7fff com.apple.textencoding.unicode (2.4 - 2.4) <FD4695F4-6110-36C6-AC06-86453E30FF6E> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x1080ca000 - 0x10815ffff com.apple.mobiledevice (503.2 - 503.2) <91162605-8664-FFE0-3DC2-8AB14B08AD4B> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x1083c6000 - 0x10850fff7 com.apple.audio.units.Components (1.7 - 1.7) <A68668EB-624D-3867-A392-5D2E026AF14A> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
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I moved my iTunes Library to another machine using File Sharing and now it's working just fine.
I have 19,000 tracks and wonder if that has anything to do with it?
Same problems here. Updated to iTunes 10.5.1 this morning and have been trying to get iTunes Match to complete for over 10 hours. iTunes repreately crashes. Still not complete. I've had to force quite eight times now. It will update a few songs and then crash. (Running Lion OS X 10.7.2 on newer iMac.)
iTunes Match only found 20% of my library. A majority of it is mainstream music ripped from CD's. It's trying to upload almost 6,000 songs. Really?!
A good deal of my cover art is missing.
This is worse than the iOS 5 upgrade debacle IMO.
I am the first one to come to Apple's defense, but this is not defensible. It is unacceptable.
I'm getting the same errors. Beta 1 worked fine but 2 and 3 caused the same crashes.
iTunes Match starts and completes step 1. Step 2 starts its matching at 6,400 (out of 7,800). It completes all the way to 7,800 and then crashes.
I've reported them all. Hopefully Apple is listening because I haven't come across any fix. Unfortunately for me, this appears to be a rare issue.
To follow up on my earlier post, after continual hangs on iTunes Match Step 3 (crashing iTunes, etc.) I was finally able to get iTunes Match to complete late last night. iTunes 10.5.1 is working normally again as well.
I added two columns to my iTunes library, "iCloud Download" and "iCloud Status". iTunes > View > View Options > check both items. This allowed me to see exactly what was matched, uploaded, waiting, etc.
After reviewing all of my songs I found that there were about 40 that displayed "Waiting". No matter how many times I force-quit iTunes and tried to get iTunes Match to complete, those last songs in the wait-state would not budge. I finally deleted all of them (they were odd, non-mainstream songs and albums that I can live without plus I still have the original CD's).
Once I deleted the the "Waiting" songs iTunes Match finished instantly.
I'm not sure why those particular songs were causing trouble, but I was glad that it was finally able to finish. I eneded up missing a lot of cover art and also resolved that. More here...
https://discussions.apple.com/thread/3494271?answerId=16737344022#16737344022
So I've tested iTunes Match on my iPad, my Apple TV2, etc. and it seems to be working okay now...but what a nightmare it was to get there!. iTunes is once again behaving normally in both regular and full-screen mode. This was not a good Apple-like experience.
Thanks for the tip!
My library also shows songs permanently stuck in "waiting" so I'd bet your solution will work for me too. However, I don't know that I'm willing to do it. I have probably 1,000 songs stuck "waiting". Yesterday I deleted the ones marked as duplicates and the ones under 96kbps or otherwise ineligible but that didn't fix anything. I purposefully didn't delete the "waiting" category because it was huge.
I wonder if a single bad song or handful is causing it to stop scanning? I'll mess around some more tonight.
If anyone knows why some songs get stuck "waiting" that'd be helpful.
Pumpkin King wrote:
Thanks for the tip!
My library also shows songs permanently stuck in "waiting" so I'd bet your solution will work for me too. However, I don't know that I'm willing to do it. I have probably 1,000 songs stuck "waiting". Yesterday I deleted the ones marked as duplicates and the ones under 96kbps or otherwise ineligible but that didn't fix anything. I purposefully didn't delete the "waiting" category because it was huge.
I wonder if a single bad song or handful is causing it to stop scanning? I'll mess around some more tonight.
If anyone knows why some songs get stuck "waiting" that'd be helpful.
It's quite possible that it was one or more songs "Waiting" that caused the problem. I wasn't willing to go one-by-one to find out...and I'm sure you're not!
I can say that iTunes Match stalled repreatedly before that and would cause iTunes to crash as well. I had to force-quit iTunes and restart iTunes match maybe five or six times. Each time it would match or upload more songs...until it got down to those last ones. Then no matter how many times I restarted the process, nothing.
I guess I'd try restarting the process a few times to see if it will "kickstart" things like it did for me.
Best of luck and let us know how it goes!
Same problem. My Windows 7 x64 machine is crashing during stage 1. Bar graph gets to about 20% as it is "gathering information" and then iTunes crashes. I rebooted and got a message from iTunes saying to log out and back in to my iTunes online account and try Match again. Did that and still got the crash at exactly the same place. Repeated attempts always crash at the same place (about 20% of the way through step 1). However, iTunes was successful in charging me the $25 for the Match service.
When you say 'crash' do you mean just a hang, or something more dramatic. I get to the 3rd upload stage each time, but with about 4,000 songs left to go, I just find the machine stalls on a song for hours. If I quit and restart it gets 40 or so songs further through, but then the same thing happens. And of course it has to go through the earlier 2 stages each time. At this rate I might be fully uploaded by 2013.
magnusbl wrote:
When you say 'crash' do you mean just a hang, or something more dramatic. I get to the 3rd upload stage each time, but with about 4,000 songs left to go, I just find the machine stalls on a song for hours. If I quit and restart it gets 40 or so songs further through, but then the same thing happens. And of course it has to go through the earlier 2 stages each time. At this rate I might be fully uploaded by 2013.
That was my experience as well. I had to restart iTunes numerous times to get iTunes Match to complete both Steps 2 and finally 3. Each time a few more songs would be matched or uploaded.
The cause is probably a timeout with Apple's servers, but it would lock up iTunes to where only a force-quit would close it.
As mentioned earlier ultimately I had to delete about 40 songs that ended up "Waiting" in Step 3 when iTunes Match wouldn't go any further. Things were fine after that, but it was a very painful experience overall.
same problem here. I think i want my 25 bucks back......
iTunes Match keeps crashing!