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iPhone 4S Screenshots

Hi All


Maybe its just me but I can't seem to do screenshots with my iPhone 4S, It just lock's itself when I hold down the home key and press the power key.


Very strange, any ideas?


Josh

iPhone 4S, iOS 5.0.1

Posted on Nov 14, 2011 3:01 PM

Reply
28 replies

Nov 17, 2011 12:50 PM in response to mullinsj08

I'm having screenshot issues and pretty sure it's a SOFTWARE issue. Here's why:


- Got a warranty replacement iPhone 4 a couple of months ago. It would not take screenshots. Did two complete resets and still would not work. Was told by Apple it was a hardware issue and they would replace it. I was lazy and knew I was upgrading soon to the 4S, so didn't replace it right away.


- Got my iPhone 4S yesterday. Installed everything and realize it TOO would not take screenshots. Reset and installed from backup again and...same issue. No screenshots.


I am doing it properly and have tried all combinations of the home and lock button. My screen just locks.

Nov 19, 2011 8:01 AM in response to mullinsj08

We have solved our problem!! In my case, the inability to take screenshots is due to a bug in the Good Technology app. My coworkers and I use this to check our work email. I did a little survey and discovered that all of us with iPhones and with this app installed are unable to take a screenshot. Apparently, the app installs a security patch or something on our phones and, in doing so, disables the screenshot function. Our ISTS department did not think this was intentional and they are looking into getting it resolved.

iPhone 4S Screenshots

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