Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes Match "Waiting" Status

Hi does anyone know how long it will take for a song to change status from "waiting" to "matched" ?

MacBook Pro, Mac OS X (10.7.2)

Posted on Nov 14, 2011 5:06 PM

Reply
Question marked as Best reply

Posted on Nov 14, 2011 11:04 PM

After 8 hours of thinking that some sort of magic would happen and the status would change.



I went to Store->update iTunes match within iTunes. Unfortunately the 2k of songs I have are being uploaded rather then matched. Allot of those songs should of been in iTunes store. Maybe this is a way for Apple to find out what music there missing from there own libraries to improve the iTunes Store in the future.


Oh well its ok for now. However I still have songs that have errors and listed as ineligible even though they meet all the requirements in the documentation.


Still not a perfect system but its livable but completely unexceptable after all the hype and delays. At least its better then the MobileMe launch.

57 replies
Question marked as Best reply

Nov 14, 2011 11:04 PM in response to sparta!

After 8 hours of thinking that some sort of magic would happen and the status would change.



I went to Store->update iTunes match within iTunes. Unfortunately the 2k of songs I have are being uploaded rather then matched. Allot of those songs should of been in iTunes store. Maybe this is a way for Apple to find out what music there missing from there own libraries to improve the iTunes Store in the future.


Oh well its ok for now. However I still have songs that have errors and listed as ineligible even though they meet all the requirements in the documentation.


Still not a perfect system but its livable but completely unexceptable after all the hype and delays. At least its better then the MobileMe launch.

Nov 17, 2011 5:05 PM in response to Tim Staab

One additional thought, I'd check the permissions on a file in waiting versus one that completed. You might have already looked at that and have run repair permissions from Disk Utility. If so, I'd agree it's about time to call Apple.


Please keep us up to date with any additional solution. This thread helped me and will be undoubtly visited by someone else with your issue.

Dec 5, 2011 9:27 PM in response to sparta!

I had a lot with either 'Error' (not very helpful) or 'Waiting'. The only way I could fix it was to sort by the cloud icon, select the ones in that status, then create AAC version. Once done (I had over 1000 so took a while), deleted the originals. Run the iTunes Match again, I had to then exit iTunes, then run it again, and it either matched them or uploaded the remainder. I had a few that would not convert to AAC but there must be something else wrong there.


Real pain to do but I got an extra 1000 songs in the cloud so worth it.

Dec 21, 2011 12:13 PM in response to sparta!

It's worth checking your iTunes Media File Location (in Prefences / Advanced) is pointing to the correct location.


I had the same problem with about 20% of my music stuck in waiting status. My music is held on a shared network drive which went offline overnight. iTunes had reset the media file location to a local drive which meant iTunes Match was looking in the wrong location.


I set the media file location to the correct location, selected Store / Update iTunes Match and it started working again.

Dec 24, 2011 7:53 AM in response to sparta!

In Australia, iTunes Match came on line a week ago...

And like many others, I have a few problems...

a) nine of my 58 albums are in the "Waiting" status ...

Going the "Store, Turn Off iTunes Match", then turn it back on has no effect, including shuting down iTunes, and my iMac...

b) on my iPhone 4s, these same Albums...

Show all Songs as greyed out in Album View, and none will play when the list is tapped.

In Cover Flow view, these songs can be selected and played, with Airplane Mode on or off, so the Songs are on the Phone 4s [not being played from iCloud].

c) Album Art work is missing from eight these nine Albums on iPhone 4s, but oddly, one has art work.

d) Album Art work is also missing from a seven other albums...

so 15 albums out of 58 are missing Art Work on iPhone 4s.


So where to go from here. I do not see a consistant approach to resolving these bugs emerging in these Forums, yet...


Robert.

iTunes Match "Waiting" Status

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.