5 Replies Latest reply: Jun 24, 2012 9:29 AM by Alfred (like the butler)
Hollyfoster Level 1 (0 points)

I have a new iPhone 4s and I have an intermittent problem with my music pausing itself and then skipping like a sratches cd. What happens is I will pause my music for a little while for some  reason then want to start it again. So I press start on my headphones and I will get one note of the song before it pauses itself again. So I press start again and it pauses again. I press start a third time it will then start playing for a few seconds before skipping like a sratched cd.


I have had two genius appointments and so far I have had new earphones and now a new phone but I haven't had it for one day before it did it again! When we got the new phone we didn't restore from a backup and set it up completely as a new phone, we even synced it for a completely different computer! I can't see any relationship to the songs that it happens on and the songs have always worked on my old IPhone 3G.


It must be something wrong with my software as a new phone didn't  sort it out but me and the geniuses are stumpted!





MacBook, iPad, iPhone 3G
  • mauijiminar Level 4 (1,660 points)

    Restore your phone in I tunes

  • fotobugster Level 1 (0 points)

    This just started yesterday for me out of the blue on songs I had listened to with no problem earlier in the day. Found that if I kill the Music app and restart it the problem goes away. Was fine last night and earlier this morning until 5 mins ago when it started acting up again. Killed Music again and restarted it so now it's playing with no issues. This is by no means a long term solution but will at least get you listening in short order.

  • Graham Ritchie Level 1 (75 points)

    HI Holly


    Did you ever get to the bottom of this? I am seeing the exact same issue as you when using the headphone remote. It does not happen all the time, in fact it is pretty infrequent but it happened this morning. Unpause and I get one beat of the song, try again and the same happens. Third time and the song started to play but was skipping and stuttering for about 10 seconds. This was on a track I purchased from the itunes store.


    Overall I am not as happy with my 4s as my 3GS. It just seems buggier.

  • Fatalmoon Level 1 (0 points)

    I've had this problem since day 1 of getting the 4s. I took it to the genius bar and they suggested restoring the phone. I did, and it still happened. I took it in again and they gave me a new phone. But, it is still happening.


    I've tried multiple headsets and this happens in any audio program. Pocket

    Casts, Pandora, InstaCast, etc.


    Very weird and annoying. Someone suggested it has to do with Siri. I'll try turning her off for a few days and see if that helps.

  • Alfred (like the butler) Level 1 (5 points)

    I am having the same problem on multiple iPhones. The 3GS is over two years old and the 4S is brand new. The software and firmware for both devices is up to date. For these reasons, I don't think it is related to the iPhone hardware. 


    It started very recently (June 2012).


    It occurs on the headphone jack and on music systems that connect through the dock.


    It occurs when using the stock music player application.


    I am loading the audio files via stock iTunes, which is up to date. I wonder if it is realated to the last iTunes update.