1 2 3 4 Previous Next 622 Replies Latest reply: Jun 30, 2014 12:38 PM by rkeesecker Go to original post Branched to a new discussion.
  • 15. Re: So many problems with iTunes Match...
    Gams Level 1 Level 1 (0 points)

    Same situation here, it's only found about 4800 of my 6800 songs.  I ripped most of my music from CD's (not using iTunes but rather dBPoweramp at 256k).

     

    Same issue as others mainstream alblums with perfect metadata.

     

    If it couldn't find 2000 of my songs that have perfect metadata, I wonder what it's going to do with some of the junkie iTunes libraries I've seen out there.  LOL.

     

    We'll see what happens when it finishes uploading those 2000 songs.

     

    I bet it matters on the settings used to rip the CDs.  Probably ones that iTunes ripped itself probably work better.

  • 16. Re: So many problems with iTunes Match...
    mjbanks Level 1 Level 1 (15 points)

    All my albums were ripped with iTunes and it's still missing tracks on a lot of albums.

  • 17. Re: So many problems with iTunes Match...
    Gams Level 1 Level 1 (0 points)

    Hmmm...Interesting.  Then I bet Apple has a long road ahead to develop better solutions for matching music.

     

    There should be a way to manually intervene, search artists/alblumns and point to the correct one and have it verify that it seems close enough to match.

  • 18. Re: So many problems with iTunes Match...
    sweetsdream Level 1 Level 1 (10 points)

    I am trying to see what benefit this gives me and I find none. The only thing match did for me is take time away from my day to upload music. All my important playlists were unusable on my iPhone and iPad after the conversion. I'm sure I'll sign up when they get the bugs worked out but that time is not now and I shouldn't be paying for something that doesn't work the way it should.

  • 19. Re: So many problems with iTunes Match...
    J Ashley Level 1 Level 1 (145 points)

    Am I stating the obvious here? It's a BETA! Apple's giving you an additional three months of service to help it iron out the kinks

     

    <http://tinyurl.com/7jzyn9j>

     

     

    sheesh ....


  • 20. Re: So many problems with iTunes Match...
    mjbanks Level 1 Level 1 (15 points)

    Cult of Mac was the only one to report this Beta status. Nowhere on Apple.com or anywhere in iTunes does it say the service is Beta. If Apple launched it as a Beta to the public, and not just developers, they would clearly and explicitly state it everywhere, as they do with Siri. iTunes Match is not Beta (even though it's acting like a Beta).

  • 21. Re: So many problems with iTunes Match...
    mofobaru Level 1 Level 1 (0 points)

    iTunes Match is the worst software Apple have released in a long time.

     

    1. On first run only 1% of my 18,000+ songs were matched.

    2. It killed iTunes on my iPod touch. Had to do a full system restore.

    3. Trying to rematch songs now, it always gets stuck on Step 2 at song 156.

     

     

  • 22. Re: So many problems with iTunes Match...
    dViper Level 1 Level 1 (0 points)

    It's a BETA! Apple's giving you an additional three months of service to help it iron out the kinks

     

    I have no idea where that article is getting their information from. Apple shows no indication whatsoever that iTunes Match is beta software. If it did, I would be a little more forgiving with my complaints.

  • 23. Re: So many problems with iTunes Match...
    DigitalAddict Level 1 Level 1 (5 points)

    J Ashley wrote:

     

    Am I stating the obvious here? It's a BETA! Apple's giving you an additional three months of service to help it iron out the kinks

     

    <http://tinyurl.com/7jzyn9j>

     

    Can you point to any "beta" labeling for iTunes Match *from* Apple?  I don't see anything, and my iTunes account shows match will renew Nov 14th, 2012.  Anything but obvious...

  • 24. Re: So many problems with iTunes Match...
    Douglas Weber Level 3 Level 3 (955 points)

    I suspect this comment is due to the fact that for a brief period immediately after iTunes Match was released to the general puplic, the web page displayed after clicking on iTunes Match still had the beta balloon to the right of the graphic.  This was subsequently removed around an hour later. 

  • 25. Re: So many problems with iTunes Match...
    dViper Level 1 Level 1 (0 points)

    Well they should go ahead and put that beta belloon back up on the site, because iTunes Match is no where near ready yet.

  • 26. Re: So many problems with iTunes Match...
    merman93 Level 1 Level 1 (0 points)

    Im a bit confused,..my Imac is still upoading, its been about 15 hours. The matches, including music videos, are appearing on my iphone and working fine. As many posters are stating, many albums that Ive ripped from CD, that are for sale on itunes, are being uploaded, instead of matched. Support stated that unless the actual album is available, it wont match. Example; the Notorious BIG album Ready to Die REMASTER is on itunes, but my version is not, Same songs but wont match. Maybe this is a label issue? If the agreements arent signed, maybe no Match?

  • 27. Re: So many problems with iTunes Match...
    J Ashley Level 1 Level 1 (145 points)

    Well you are correct. I read that it was released as beta yesterday along with the 15 months for early adopters, but not from Apple. Yes, it's not obvious. I tip my hat ...

  • 28. Re: So many problems with iTunes Match...
    richsadams Level 1 Level 1 (70 points)

    robbobdog wrote:

     

    Unfortunately now I'm missing probably 50+ cover art files that I had added to rare albums.  It took me a lot of time and effort to locate them and now they're just gone. 

    your covers aren't completely gone unless these are the songs you deleted off your mac/pc prior to turning on music match.  If you ddn't delete, they will still be there.  In beta 1, I noticed each day that more and more album art showed up on my iOS devices.  I would just give it a little time, your art will probably show up eventually.

     

    Yes, all of my cover art including the cover art I added for the more obscure albums in my iTunes library "returned" eventually.  Phew!  Here's the thread discussing it (with illustrations)...

     

    https://discussions.apple.com/message/16737344#16737344

     

    Basically it didn't all come back at once, but here's what I did to get it...

     

    1. Turned off iTunes Match

    2. Closed and reopened iTunes (several times)

    3. Clicked on cover art that was missing (and it would appear)

    4. Cmd+I/Control-click (right-click) on missing cover art to open the "Get Info" screen (and it would appear).

     

    Hope that helps anyone that follows!

     

    This has been a very rocky, dissapointing non-Apple like experience.  I hope things stabalize and get better going forward.

  • 29. Re: So many problems with iTunes Match...
    scottellsworth Level 1 Level 1 (0 points)

    Your experience seems, based on what I have seen on the internet, to be much worse than what other people are experiencing.  Not a fun place to be, and frustrating.

     

    If this is being monitored like other apple products, they are getting logs on the server side for every matched song, every uploaded song, and every error state.  It would surprise me greatly if there were not hordes of engineers peering at those logs trying to figure out just what went wrong.

     

    This does not help you at all just now, but I suspect that once they figure out what happened, truly wretched experiences (less than 1% of a library matched, or only half an album being recognized for all your albums, or uploads stalling and blocking the remainder of your library) will get fixed fairly fast.  Apple wants it to work.

     

    Having developed software that works with user supplied data (not for Apple...), I can attest to just how hard it is to get a test case.  Most of my debugging time is spent trying to find an example of a corrupt file, for example, that reproduces a customer reported problem, and most of my pre-release effort goes into trying to guess what bad data I might get.  Customers never see that effort if I do it right, because the product just works, but once in a while, it saves my bacon.

     

    I do hope that Apple figures out what has caused these problems soon, because it is a pretty cool product.  Apple, Google, and Amazon have different variants on music in the cloud, and we, the consumers, are going to be happier for it.

     

    Scott

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