6 Replies Latest reply: Nov 15, 2011 9:42 AM by Csound1
AppleMattuk13 Level 1 Level 1

Hi,

 

I'm having issues with my mac email.

 

i used to have a mobile me account which I upgraded to icloud recenlty. The problem i'm having is on my mac, there seems to be some kind of server issue. Emails are arriving ok but i have difficulty sending them. When I try to send, I get an error saying -

 

"Cannot send message. This message could not be sent because your account does not have a preferred outgoing mail server. select an outgoing mail server from the list below -

 

matt_bell@me.com (icloud, offline) 

smtp.mac.com:matt_bell (offline)

 

 

Can you advise what i need to do please?

 

thanks

 

Matt


Iphone 3GS and MacBook, iPhone OS 3.1.2
  • AppleMattuk13 Level 1 Level 1

    ...please help me on this I can't ue my email????

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    Go to the iCloud control panel and turn Mail off, then turn it on again.

  • AppleMattuk13 Level 1 Level 1

    Thanks for replying but still no joy.

     

    i get an error message saying 'Cannot send message using the server smtp.mac.com. The sender address matt_bell@me.com was rejected by the server smtp.mac.com. Select a different ougoing mail server.....

     

    It then gives me 2 options - Matt_bell@me.com (iCloud, Offline) or smtp.mac.com

     

    Neither work when i select them. the icloud one gives me a further error message saying - 'MFMessageErrorDomain error 1032)

     

    The smtp.mac.com one says it was rejected by the server still.?

     

    i'm confused.

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    AppleMattuk13 wrote:

     

    Thanks for replying but still no joy.

     

    i get an error message saying 'Cannot send message using the server smtp.mac.com. The sender address matt_bell@me.com was rejected by the server smtp.mac.com. Select a different ougoing mail server.....

     

    It then gives me 2 options - Matt_bell@me.com (iCloud, Offline) or smtp.mac.com

     

    Neither work when i select them. the icloud one gives me a further error message saying - 'MFMessageErrorDomain error 1032)

     

    The smtp.mac.com one says it was rejected by the server still.?

     

    i'm confused.

    smtp.mac.com is the wrong address, try these:

     

    Screen Shot 2011-11-15 at 11.04.45 AM.png

  • AppleMattuk13 Level 1 Level 1

    Thanks,

     

    I can change the outgoing server but I can't alter the incoming server as they are both greyed out. One of them says 'p99-imap.mail.me.com' and the other is empty.

     

    Its telling me that it can't be left empty but won't let me change it?

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    Not sure what's up with that but delete the account and then put it back manually