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After hours and hours of uploading iTunes crashing repeatedly, removing problematic songs, etc. and matching the rest of my iTunes library iTunes Match finally finished.
Now all of the cover art for rare albums, etc. that I had scoured the Internet for over the years has been lost. 😟
Needless to say I am very dissapointed. I have a normal Time Machine backup , but I don't know of any way to recover those particular files. Any help would be appreciated. TIA.
Good advice. Thanks for that! I did just about the same thing for some custom cover art (documented earlier here I think...but I've lost track).
I found that "oversized" cover art caused iTunes Match some heartburn as well. The standard size is 300 pixels by 300 pixels. I had some that was over 1000 pixels and even though the track would upload, the cover art wouldn't propagate to my other devices. Once I reduced it 500 x 500 or less it worked fine.
Thanks again for that...and agreed, there are still bugs to be worked out. At least Apple is aware and hopefully working on it.
I'm having a different, though perhaps related problem (apologies if I missed it somewhere in the thread). Since activating Match, album art will be missing if I'm looking at my iPhone 4 in portrait mode. But when I turn it to landscape (cover flow), I see the art. Turn it back to portrait, it's gone. Back to cover flow, it's there. Anyone else see this? Yes, I'm also just plain missing some cover art. I did the match a couple of weeks ago.
The library is on my Win7 machine and it was from there it was matched. I then activated Match on my iPhone 4.
NH-IOS-PCuser wrote:
I'm having a different, though perhaps related problem (apologies if I missed it somewhere in the thread). Since activating Match, album art will be missing if I'm looking at my iPhone 4 in portrait mode. But when I turn it to landscape (cover flow), I see the art. Turn it back to portrait, it's gone. Back to cover flow, it's there. Anyone else see this? Yes, I'm also just plain missing some cover art. I did the match a couple of weeks ago.
The library is on my Win7 machine and it was from there it was matched. I then activated Match on my iPhone 4.
Yes, I've seen the exact same thing...although it doesn't always happen. If I'm playing music in my car (portrait mode) sometimes the cover art will be missing. If (when I'm stopped 🙂) I unlock my iphone and tap on "Now Playing" it shows up. Again, it doesn't always happen, but I have seen what you describe.
I'm not sure if it's an iTunes Match thing or the new iOS 5 Music App itself. As they both arrived on the scene about the same time I can't say if it was the chicken or the egg. I do know that it didn't happen prior to one or the other or both being enabled/updated though.
I upgraded to iTunes 10.5.2 yesterday and the update notes said that there were "improvements" to iTunes Match, but not exactly what. Perhaps this will be one of them...haven't tested it out yet.
In any case, you're not alone.
Maybe it can help the apple developers. Each time I try to add an affected song or modify its meta, I get the following logs from the device :
Dec 26 13:38:24 unknown itunescloudd[789] <Warning>: [HSFairPlayInfo] Requests to sign: (
"default-daap",
databases,
items,
containers,
edit,
update,
"cloud-artwork-info",
"cloud-lyrics-info"
)
Dec 26 13:38:25 unknown itunescloudd[789] <Warning>: [HSFairPlayInfo] Cert setup return code: 1, result: 0
Dec 26 13:38:26 unknown itunescloudd[789] <Warning>: [HSFairPlayInfo] Setup return code: 0, result: 0
Dec 26 13:38:32 unknown com.apple.itunescloudd[789] <Notice>: ITSearchCriteriaEndianSwapProc(): Unknown match field
Dec 26 13:38:32 unknown itunescloudd[789] <Warning>: unhandled match type: unknown type 134
Dec 26 13:38:32 unknown itunescloudd[789] <Warning>: unhandled match type: unknown type 134
Dec 26 13:38:32 unknown com.apple.itunescloudd[789] <Notice>: ITSearchCriteriaEndianSwapProc(): Unknown match field
Dec 26 13:38:32 unknown itunescloudd[789] <Warning>: unhandled match type: unknown type 134
Dec 26 13:38:32 unknown itunescloudd[789] <Warning>: unhandled match type: unknown type 134
I don't get the "unhandled match type: unknown type 134" nor the "ITSearchCriteriaEndianSwapProc(): Unknown match field" when I add a "good" song.
Seriously Apple - come on!
This is BASIC stuff which doesn't work and is extremely annoying to the end user.
What is even more perplexing is that if I drill down into an album the cover art is there. It simply doesn't show up in he high level view...if that makes sense. Stil loving iTunes match despite this nibble.
I've got the solution for this problem but it's still a shame that Apple hasn't fixed the issue. It's been here for years and at each iTunes update it gets or corrected, or broken again.
For all the covers that don't show up on your devices linked to iTunes Match, you'll find that they don't show up in Finder on your Mac either while they're ok in iTunes. That's the issue. If you get back the covers to appear in Finder, they'll transfer through iTunes Match. Why they don't appear in Finder? I think it's a iTunes library bug (if you copy those songs where the cover don't appear into another folder not linked to iTunes, they will show up).
Here's what I've done to correct all the artwork. It worked on my Mac but I can't garantee it works for everyone because some people got broken with the last update, some got repaired so it seems to be a really erratic issue.
What I've done is downloaded the artwork from iTunes. The artwork will show up in iTunes but not in Finder. Then I copied the artwork on the desktop, and removed it from all the songs in iTunes. Then I imported back the artwork into the songs. Then the artwork will show up in Finder. Update iTunes Match, wait a couple of minutes, and the artwork will show up on your devices.
If the last part doesn't work for you, you'll just have to find your way to make those covers appear in Finder. Once you get that it will work.
Good luck!
Just been playing around with iTunes and iMatch - most of my artwork has ended up on my devices.
For those that haven't ended up on there, I've just re-uploaded a smallr version of the artwork.
Seems to be caused (as others have said) by large image files. To combat, I did the following, which resulted in the artwork appearing on devices...
1) remove artwork from offending track(s)
2) update iTunes Match in iTunes (Store > Update iTunes Match)
3) add new lower-res artwork to offending track(s)
4) update iTunes Match in iTunes for a second time (Store > Update iTunes Match)
5) close down iTunes on all devices
6) re-open iTunes on devices and browse to the song(s)/album(s) - you'll see the whirling wheel at the top of the screen, showing something's being downloaded.
7) play the song.
8) stop the song.
9) navigate back to the album/song list and the artwork should appear.
10) go back into the song(s)/album(s) and the artwork should finally be there.
Hopefully this will help someone who hasn't already found a solution - apologies if the above has been posted in detail. This worked for me, so thought I'd share my solution.
Looking at it, though, this is pretty poor for Apple. Surely their system can handle higher-res artwork without spitting its dummy out...
KG
Absolutely no pb with the size of the pictures for me, it's just really a problem of seing the artwork in Finder. And if there are still some artwork that are not transferred on the devices (I still had like 5 albums on my iPhone with no cover), you just need to restart the device 🙂
This is definately a bug in iTunes so I hope Apple fixes in the next update!
In the meantime, I have an even easier way to get artwork to show, it worked for me so hopefully it will work for others. Within iTunes on my Mac, I selected an album that wasn't showing the artwork (in Album view) and then selected a song from that album. Get information on the song by command + i or from the File menu > Get Information. Once you do this, the album artwork will show. You can close the Information window and go back to your main Library view and the album will now show the artwork. It shows on my iPad and iPhone now as well. Hope this helps anyone as frustrated as I was!
i suspect your theory about the artwork showing in the finder is correct, but i can't find a way to make that artwork actually appear in the finder. i've tried everything i can think of, but the icons remains the generic ones. very frustrating.
after spending countless hours getting the artwork correct for my 20,000+ itunes library, it's really frustrating to see generic icons on my ipad and iphone after switching on itunes match.
I'm still having two problems similar to what others see here. After switching to Match, I went back and dumped all the cover art from my 1000+ albums and then reloaded all of it. It took days, bt still no luck.
1. Cover art not showing on my iPhone. Sometimes I can switch to cover flow and then back to portrait to see it. Sometimes I can touch Back and then Now Playing to see the other. Sometimes neither will work.
2. Wrong cover art on my matched Macs or my iPhone. I spent days getting all the cover art correct on my master machine. However, I find there is always a couple dozen albums where the cover art is wrong on the other machines and my iPhone. No amount of clering the art, updating iMatch, closing all the iTunes, etc. seem to matter. I upload the correct covert art, but it's wrong on all the other machines. Sometimes I can be on the master machine and click on an album. The cover in the main view is correct, but the cover shown in the selected item window is the wrong one (the same incorrect one shown on the iphone or my other macs). What is really strange is that I clear the art only to have the wrong art still remain.
I'm running all macs (2) and an iPhone with the latest OS installed on each.
Rod410, I tried this several times without success for the same couple dozen albums. I even went to far as droping everything, turning Match off, and then reloading the world (36 hours!). Still now change.
iTunes Match Lost Cover Art
