MacBook Pro screen has a strange oily looking spot

I recently bought a MacBook Pro laptop sometime in April. I'm not sure exactly what model it is, but it has the Thunderbolt port and a backlit keyboard. It is a thirteen inch screen. I recently noticed something strange - The laptop was developing an odd spot in the middle of the screen, similar to what you might see when you press your finger on it. After a couple days, I noticed that it had spread, and there was now an oily looking spot, as if there was oil on the screen, but it was behind the display. It's not as noticeable when the screen is lit up, but it stands out like a sore thumb when the screen is off. I can't think of anything that would have caused this except that I recently repaired the screen at iResQ, and I also carry it back and forth to school with me every day. When it is in my backpack, it is inside a plastic hard shelled outer case and a soft carrying case. I'm not sure what caused this, but any help in fixing it would be greatly appreciated!

tl;dr MBP screen has weird oily spot/pressure marks.

MacBook Pro, Mac OS X (10.6.8)

Posted on Nov 15, 2011 7:20 AM

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11 replies

Nov 15, 2011 8:38 AM in response to Ajeffers

if the repair was done at an apple authorized service provider - the service should have been covered under warranty.


check your service & support coverage here. This will tell you if your machine is still under warranty or not.

https://selfsolve.apple.com/agreementWarrantyDynamic.do


Any repairs done (in warranty or not) should be covered for 1 year i think. So the best thing to do is just check with them and see what they can do. None of us here are apple employees who can tell you whether or not a repair will be covered or not or how much it will cost, etc.


Your best bet is to just call Apple and find out. If they set it up for repair, they can set it up so you can go to your closest apple store or authorized service provider for service.


Use this link below to contact apple, you can have them call YOU at your convenience or you can just call them.

http://www.apple.com/support/contact/

Nov 15, 2011 12:29 PM in response to Ajeffers

If the company that did the repair work was an authorized Apple service provider and the work they did was not necessitated by accidental damage to the computer, your warranty and AppleCare coverage may still be in effect. If they aren't an authorized service provider, the warranty and AppleCare are gone, and if the work they did was necessitated by damage that you did to the machine, the warranty and AppleCare may be gone even if they are an authorized provider. The link tool has provided above to check on your warranty coverage won't tell you if your warranty has been voided unless Apple has already made that detemination in an inspection of the machine. If Apple hasn't seen it yet, they may decide you've voided the warranty, overruling what the web link has told you iin the absence of concrete information.


My guess is that you are among those who imagine a hard plastic shell protects your MBP a whole lot better than it does. Take the shell off your machine's display and lay it concave-side-down on a tabletop, then press gently on the center of it with a fingertip. It's not very stiff at all, is it? Well, that's all the stiffness it adds to your display back panel, which is none too stiff itself (though much more so than the plastic wrapper is). And a padded carrying case adds no stiffness at all. So the middle of your MBP's display has essentially no protection against pressure or impacts when it's in your backpack, and if you stuff the backpack full of other junk in such a way that pressure is applied to the back of your display, you may crush the center of the LCD panel. I suspect that's exactly what has happened to cause your blotch, and if so, that won't be covered even if you still have a warranty.

Nov 16, 2011 10:50 AM in response to eww

Thanks, that was very helpful. I believe they were Apple certified, and I have the extended warranty on it - however, the work they did was due to accidental damage. Ah, well, the blotch on the screen isn't too severe if they won't repair it.

Also, my first thought was that it could be pressure marks, but I generally don't cram my backpack full of stuff, and even if I do the pressure would be applied to the entire screen back, which makes it odd that it would only be in the very middle. The absolute worst I can think of is having my backpack facedown while my laptop was in it. I really can't think of any scenario where I have pressure on only the middle.

Feb 17, 2012 5:56 AM in response to Marc1199

Marc1199 wrote:


Hey, just got my Macbook Pro and I've noticed the same thing as you. When my screen is on there's nothing there but when I turn it off, right in the middle of the screen I have like a white spot that looks like oil or something... I don't no how to call it.

It's not oil. That white spot is the Apple Logo shining through from the back of the lid.

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MacBook Pro screen has a strange oily looking spot

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