8 Replies Latest reply: Nov 15, 2011 11:34 PM by emmzini
emmzini Level 1 Level 1

I am keen to update my software for my iPhone 4 but weach time the download finishes (after 15 minutes), it says there was a problem with the download and I need to check my settings.  I am always able to sync music and previous software updates before with no problem.


iPhone 4, iOS 4.1
Solved by xtremecarbon on Nov 15, 2011 7:09 PM Solved

You can trust Redmondpie: http://www.redmondpie.com/download-5.0.1-ios-for-iphone-4s-iphone-4-3gs-ipad-2-i pad-1-ipod-touch-final-direct-links/

 

The only reason I say don't upgrade is because my battery life on the iPhone has been below sub-par. But the new features catch up to competing devices (Android), and are wonderful.

 

To answer the second question, it seems like a backend error is occuring in iTunes. Possibly un-install/reinstall may fix the issue. Still very rare though 0_0

  • Level 8 Level 8

    Could youy clarify exactly what versions you are using...your info says an iPhone 4 using iOS 4.1.  If you are trying to upgrade to iOS 5.0.1 you will need iTunes 10.5 on your computer.

  • emmzini Level 1 Level 1

    Hi, I have already downloaded iTunes 10.5 to my computer but want to upgrade to this on my iPhone. I am running the previous software 4.0.1. It's very frustrating as the error details I am given are not listed on this forum. My Internet connection is fine and it tells me it has timed out. Thanks

  • Level 8 Level 8

    If you are using iTumes on a Windows PC, turn off virus protection software and firewalls, restart and then open iTunes as admin.  Try the update from that point.  If all goes well, restart virus protection, firewall, etc.

  • xtremecarbon Level 4 Level 4

    I wouldn't upgrade...but, if you insist:

     

    If you don't have iTunes 10.5.1, try downloading it from Apple's website. iTunes update (from 10.5) did not work for me, for some reason.

     

    If iTunes fails to detect your iPhone needing a software update, Download iOS 5.0.1. (google it). They're all the same. Plug your phone into iTunes, Hold down Shift (Windows) or Option (Mac) while hitting Restore, and click on the iOS 5.0.1. file you downloaded.

  • emmzini Level 1 Level 1

    Ralph - thanks for the advice.  I disabled virus and firewall protection and dowloaded update but alas same old problem.  Any more advice?

     

    xtremecarbon - Why don't you advise upgrade?  And I'm wary of googling a site for update.  Any recommendations?

     

    Thanks

  • emmzini Level 1 Level 1

    Oh and by the way, iTunes does detect that my phone should need an upgrade.  That's what I don't understand.

  • xtremecarbon Level 4 Level 4

    You can trust Redmondpie: http://www.redmondpie.com/download-5.0.1-ios-for-iphone-4s-iphone-4-3gs-ipad-2-i pad-1-ipod-touch-final-direct-links/

     

    The only reason I say don't upgrade is because my battery life on the iPhone has been below sub-par. But the new features catch up to competing devices (Android), and are wonderful.

     

    To answer the second question, it seems like a backend error is occuring in iTunes. Possibly un-install/reinstall may fix the issue. Still very rare though 0_0

  • emmzini Level 1 Level 1

    Hi, it's funny you should say that about restoring. I did and all is well. New update installed and it's even improved two other problems I had with the phone - mismatched artwork on my songs and an unresponsive home key! Yeh.

     

    Thanks very much for all your advice!!

    A happy iPhone user (now) :-)