iTunes Match vs. Play Counts

Also from iOS devices to iTunes?

Yes.

great. iTunes 11 isn't updating my play counts even when I play a song on my home library. Also it doesn't seem to recognize and update play counts when a song is repeated. You have to be kidding me. I don't believe this. Anyone else noticing this?

Check out this thread....https://discussions.apple.com/thread/4553609?start=0&tstart=0

Turning off Crossfade and restarting iTunes fixes the issue.

you've gotta be kidding me. the only way a play count advances and a 'last played' updated in iTunes 11 is if you play the song in the 'songs' or 'albums' view. playing a song via a playlist doesn't register or advance a play count. this is unbelievable. it's gone from bad to worse.

i found a workaround: disable 'crossfade' in the 'preferences' menu. this has calmed me, for now.

thanks!!

I meant more that it would make sense that an iTunes Match update/fix would coincide with the iTunes 11 release, less that iTunes 11 would fix the problems itself.

My iPad or iPhone will rarely pass updated play counts or last played date (or recently played data into the recently played playlist).

iTunes 11 is no better.

It's as though neither the iPad or iPhone exist on my account. They can play whatever, but the updated data never shows up in my master playlists in iTunes on my iMac.

Very annoyed.

Yes. I have the same problem. I joined Spotify just in case ITunes 11 was unable to resolve what has been an extremely frustrating issue. I am really disappointed with this lack of quality control which has now existed for well over a year. Try Spotify. It does not have play counts but runs at 320 instead of 256 bits and is very well done.

Just disabled crossfade and it did resolve the issue. Thank you but not comforting that it takes the Apple community to develop a solution rather than some very well paid engineers.

Given I have the same issues as you all, I was disappointed to find out I didn't have crossfade selected under preferences.....do you think if I select it, restart my computer and then de-select it, it will resolve my issue?

Chris Malone wrote:

Given I have the same issues as you all, I was disappointed to find out I didn't have crossfade selected under preferences.....do you think if I select it, restart my computer and then de-select it, it will resolve my issue?

Do you mean the bug concering last played dates not syncing from an iOS device to the iTunes library? No, there's no workaround or anything we can do as users to fix that. That is all Apple.

How I wished this worked for me. It doesn't.

A whole new interface that I didn't need and a really annoying bug that's been around for many months and never gets fixed. Makes me think about shorting Apple stock.

its a shame, it worked mostly the past year, would some times take a 24 hour + time for last play date to come back to the itunes install, but it eventually did. hard to know how accurate it was since it wasnt instant. but for over a month it hasnt worked at all.