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iTunes Match vs. Play Counts

117805 Views 462 Replies Latest reply: Apr 10, 2014 7:54 AM by Richardgm RSS Branched to a new discussion.
  • amiantos Calculating status...
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    Jan 29, 2013 5:01 PM (in response to John Fischetti1)

    Honestly, and I didn't think it would get to this point with me, but I too am abandoning iTunes Match. It doesn't seem like it would have been difficult for them to get it "right". All you have to do is ping the play and record the time (or the skip and the time). Why is Apple's system make no sense at all? Why is it so broken?

     

    I gave up. I've moed to Spotify. Sure it costs over 4 times as much a year, but I'd rather be able to stream almost all my music, plus a bunch of music I don't even own myself, and get my plays to count on Last.FM. Spotify's app is also nicer in a lot of ways than Music.app, crashes less, and is clearer about how it works.

     

    So... good job Apple, you dropped the ball.

  • marcus_30 Level 1 Level 1 (20 points)
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    Jan 29, 2013 5:01 PM (in response to TheGamecock)

    Same here, I have only had 1 play count and time sync so far.  3 hours later and no changes.

  • bgj887 Calculating status...
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    Jan 29, 2013 5:18 PM (in response to John Fischetti1)

    something i played last night and the first track i played today have been updated with last played date and play count, the others havent been updated yet but i believe they will be and will confirm when they do, i think this because before the 6.1 update only play counts would update but i noticed then that the first one would update right away and the others would update on their own 1-3 days later

  • JMMello Calculating status...
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    Jan 29, 2013 6:56 PM (in response to bgj887)

    Plays are all from my iphone 4, and all since 6.1 update. The plays up to 4:57pm were on 3G, the last was from home network wifi. last play about 2 hours ago, easter time.

    Capture.JPG

  • Phil12303 Calculating status...
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    Jan 29, 2013 7:41 PM (in response to alecp763)

    I am also experiencing this working again as it did in IOS5. The update to the cloud appears to happen once per day from each device. The update to the cloud appears to be triggered by completely playing a song through after the 24 hour period has ended. For example, if you play two tracks, one at 12:00 and the second at 12:04, the first track might go to the cloud if it's been 24 hours since you played something on that device.  The second track will not update to the cloud until after you finishing playing on song after 12:00 on the next day. At that time, it will update all tracks played between 12:00 on the first day and whenever you play a track after 12:00 the second day. If you don't play anything the second day, you won't see any updates.

     

    Each device gets its own 24 hour clock, so iPhone and iPad updates happen independently of each other. Also, this does not seem to work with Apple TV. I'm not getting any play count or last played updates happening from songs played from the TV box.

     

    The long delay is not a perfect solution for those of us who use multiple devices and want their smart playlists synced between the devices, but its a serious improvement over where it was in iOS 6.0.x.

  • sfai05 Calculating status...
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    Jan 30, 2013 12:00 AM (in response to alecp763)

    do Apple have a offical response to this issue ?

  • John Fischetti1 Calculating status...
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    Jan 30, 2013 5:58 AM (in response to Phil12303)

    I just sorted my songs by date played, and i believe that some songs from 2 days go (after the 6.1 update occurred) are showing up as played on 1/28 and have a playcount of 1 (which had none before)

     

    I will wait until later today to see if the many songs i played register.

     

    Im hopeful....

  • Mikeuslive Calculating status...
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    Jan 30, 2013 9:55 AM (in response to Phil12303)

    Thanks for a very informative post.  I will test to see if I get similar results.

  • webninjataylor Calculating status...
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    Jan 30, 2013 10:17 AM (in response to Phil12303)

    So, the play count updates every 24 hours?  So, let's say I have a song with a play count of 10.  If I play it once on three different devices (iPad, iPhone, and MacBook), after 24 hours the play count will read 13, right?

  • John Fischetti1 Level 1 Level 1 (40 points)
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    Jan 30, 2013 10:19 AM (in response to webninjataylor)

    I played "While my Guitar Gently Weeps" twice today and will be watching the playcounts.  I'll post my findings....

  • webninjataylor Level 1 Level 1 (0 points)
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    Jan 30, 2013 10:21 AM (in response to John Fischetti1)

    I played "The Sick Note" by the Dubliners last night (with an original play count of 10) and am watching it all day for an update. 

  • webninjataylor Level 1 Level 1 (0 points)
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    Jan 30, 2013 10:28 AM (in response to webninjataylor)

    Also, I just noticed that songs I removed from a playlist through iTunes on one laptop are showing up again.  The songs are back to showing up in that playlist on all my devices.    I thought iTunes Match was meant to solve these issues of syncing.  Why am I paying for this broken service?

  • marcus_30 Level 1 Level 1 (20 points)
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    Jan 30, 2013 11:16 AM (in response to webninjataylor)

    Nearly 24 hours and later and no further last play date/time updates.

     

    Will try a restore and see what happens, I am really getting sick of this, 'just works my a s s'

  • webninjataylor Level 1 Level 1 (0 points)
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    Jan 30, 2013 11:18 AM (in response to marcus_30)

    Maybe Apple had a typo in their description.  Instead of "...it syncs..." perhaps they meant "...it stinks."  LOL

  • Gizmo08 Calculating status...
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    Jan 30, 2013 12:24 PM (in response to alecp763)

    I've got an mac book pro, an apple tv3, an ipad mini and an iphone 5 and they're all connected to my itunes match.

    After updating to ios6, the play count seems to work but now there's a new problem!

    After listening to songs with 0 counts (one time) the counter counted twice and they've got now 2 play counts instead of only one!

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