This item was not added to iCloud because an error occurred.

Have you selected all the songs with this issue and then "added them to the icloud"? I am having a similar issue. I was able to get almost all of my songs uploaded or matched doing this. Still having trouble with a few songs. Also getting an error message that says the song is no eligible for the icloud. Really weird because one album I got from iTunes!

Just found a solution:

1. Convert songs to .mp3 (even if they are already .mp3, which all of my music is)

2. Delete old version of the songs (in iTunes and iCloud

3. Quit iTunes

4. Open iTunes again, you should now have a cloud with a "!" in it by the songs that had errors before, saying that they were deleted from iCloud, click add to iCloud

5. Enjoy!

This is weird because all of my songs are .mp3's so I don't know why this problem occurred, but this seemed to do the trick for me.

to get the "Convert to MP3 Dialog" go to iTunes (in menu bar) > preferences. Under the general section, near the bottom (about 80% down) there is a button that says "Import Settings". Click that and then at the top there is a drop down box that says "import using:" and choose "MP3 Encoder." Then when you right click on a song you will have the option to convert to MP3. I hope this helps.

Also, I connected my computer directly (via ethernet) to my Airport Extreme (before, I had it connected to airport express that was connecting to my airport extreme, then distributing that internet through ethernet to my computer) and clicked on "update iCloud." All of my songs uploaded without a problem. weird

For those confused by the MP3 conversion, or reasons why some work and some don't, I think this is the answer:

http://www.appsaffair.com/iphone-ipad-android-apps-news/this-item-is-not-eligibl e-for-icloud-%E2%80%93-what-0612201168100.html

Also, http://support.apple.com/kb/TS4124 is helpful.

In short, songs need to be encoded at 96Kbps or greater. Typically, older MP3s, for people trying to save space might have been encoded at less than this. I found a bunch of mine were.

As for converting them to MP3 again, iTunes will show a 'Convert to <format>' option where the format depends on your specific import settings defined in your "Import Settings" on the General tab of iTunes preferences. In terms of iCloud it really doesn't matter if you use MP3 or AAC, just as long as it's above 96 Kbps which all modern settings are.

So, right-click on any songs that have a lower bitrate, upload the new versions and trash the originals. Worked fine for me.

Now, as for those that were ineligible because they're protected, I found that I had a whole load duplicated, because iTunes had grabbed matched copies and left the original protected versions in place. Do a "Show Duplicates" and see if that's happened to you to. I trashed by original protected versions and kept the new purchased versions. The purchase date will show you the latest version. I found iTunes had already added them to my iCloud.

The only things I can't upload to my iCloud are the songs from my kids purchased with their own apple IDs, not mine. Those are few and far between and can't be helped.

As for "An error occured", I have no idea. I only have 4 out of over 6000 songs. A couple of those I bought from the iTunes store, so it not being able to match surprises me.

Hope that helped.

I am getting this error on Apple Protected AAC files (.m4p) files that I bought from Apple some years back and which the label has pulled them from iTunes, so I can not re-download them, despite my having purchased them legitimately through Apple. I am also getting the error, "This item was not added to iCloud because an error occurred." on selected tracks of ripped CDs I own; but only on one track out of the whole album.

For example:

1. Anatawo Omouhodo by MAX as part of the EP Anatawo Omouhodo, purchased on 29 December 2006 at 09:46 ET (01 Anatawo Omouhodo.m4p). The label is Avex Trax which no longer allows most, if not all of its acts to be in iTunes, possibly in protest of iTunes Match. I have this issue with all four tracks from the same EP.
2. We Have All The Time In The World by Louis Armstrong as part of James Bond - 13 Original Themes (CD I imported into iTunes

In all, I have 30 such tracks throwing the error, "This item was not added to iCloud because an error occurred."

Try removing the tracks from iTunes and then re-adding them. Also try converting them to MP3, delete the other version in iTunes and then trying adding them to iCloud. A combination of this worked for me.

I don't see an option within iTunes to convert to MP3 for MP3 songs. Did you go outside of iTunes? I feel like this was in front of my face before, but now cannot find the option anywhere.

In the meantime I'm going to try to convert all the "Error" songs to Apple lossless then try again.

HI rcoyle6,

From my understanding, it is cheekily right in front of your face. 🙂
You should Right Click the selected song. About 2/3rds of the way down, there should be a 'convert to mp3' option.

I've just run into this problem after finally completing the looooooong upload of all of my "unknown" tracks. I have 70 such '!' tracks, very annoying.

I'm not onboard with the proposed "convert MP3 to MP3" solution for two reasons:

1. If I'm not mistaken, doing this will reduce the quality of those tracks. After all, you're converting a lossy file to another lossy file, so even if your new file is 320 kbps, you're inherently losing *some* degree of sound quality.

2. Many of these tracks are already in various playlists, so unless I want to remove all of them from those lists, I have to individually re-add the newly converted tracks to every list. There's an hour of my life that I'll never get back.

I'm all for a seamless work-around, but this ain't it. Fingers crossed that an iTunes update with more inclusive importing is on the way.

I had the same issue with custom radio mp3's not uploading to iCloud. My files were already MP3's so there was no need to convert to MP3. On a hunch, I converted them to AAC files then uploaded to iCloud. That worked. No errors.

I'm still stuck - maybe I'm missing something, but when I right click on the files that did not match, I do NOT see an option to convert them either to AAC or MP3 - I do see an option to convert to AIFF. However, when I do this, I get a message saying some files are protected and cannot be converted. I have about 400 files that did not match (reading other posts this seems like a magic number for the number of files not matching). Almost all of these - maybe all of them - were bought from i-tunes. So what gives? And I need some advice about converting them - what am I missing - I have looked carefully down the pop=up menu when I right click, but do not see options for MP3 or AAC as said, and then I am prevented from converting anyway. And the test file I'm working on is actually just one from an album in which other files matched without problem - and were bought from i-tunes....

thanks for any advice

Hi thanks very much for the tip - I've been trying it - sadly, although I now have the options, for ever format I try I get the same message - that a protected file cannot be converted - and this applies to all of the files that did not transfer and almost all of those are from i-tunes - shucks.

when did you buy them? maybe they still have drm? I'm not sure because I don't buy music from iTunes. Try burning them to cd and then importing again, see if that works.

you should be able to access your itunes purchases on your other devices though. on your iDevice go to Settings>store and turn automatic downloads for music ON and you should be able to see all of that music that you've purchased on your device