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hp update double sided printing problem

The latest update from HP printer drivers causes our HP Laserjet5200 dtn to print the first page single sided and subsequent pages double sided.


We selected all double sided. We've confirmed on Lion and Snow Lepopard on multiple machines. Any that have updated have this effect.

Posted on Nov 16, 2011 10:43 AM

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3 replies

Nov 17, 2011 8:57 AM in response to sig

Tried. It's very hard to find a way to provide feedback/get help. Finally found:

http://h50203.www5.hp.com/mailweb/customer/EmailForm.aspx?cc=us&cc=us&lang=en&la ng=en&sni=1137938


However everytime I send a message, the response is I haven't included the product number nor serial (I have 4 times), however the reply address is not monitored and they do not provide a link or address to provide the requested information.


Talk about frustrating.


It appears to be the HP driver for Mac in the latest update as PCs print fine.

hp update double sided printing problem

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