Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

7.6 firmware causing USB disc spin up/down?

Hi

I have an Airport Extreme which has a USB disc and two printers hanging off it.


The Disc has two partitions, one of which is a Time Machine backup; the other has some shared files.


Time Machine causes the disc to spin up every hour, and sometimes when I use the Finder or an Open Dialogue, the disc will spin up to access the other partition. In either case the disc spins down after about 30 seconds of idle time.


Since installing 7.6 firmware, the USB disc spins up every couple of minutes, and as soon as the disc heads have loaded and the disc has finished rattling - perhaps 2 seconds after the whirring has reached running pitch - it spins back down.


I've done all the obvious - rebooted all the Macs sharing this disc, rebooted the Airport, powered down the disc and added it back in. All to no avail.


Does anyone else here see the same behaviour, or is this just a horrible coincidence occasioned by something else I may have changed?


Thanks!

iMac, Mac OS X (10.6.8)

Posted on Nov 16, 2011 12:05 PM

Reply
Question marked as Best reply

Posted on Nov 16, 2011 4:19 PM

Since installing 7.6 firmware, I am observing the same behavior on my Time Capsule.

52 replies

Dec 6, 2011 2:23 PM in response to Derek Hasted1

Using an USB disk with my Airport Extreme Is surely a humbling experience. In retrospect it's been a two steps forward, one step back process. I've used It for a couple of years now and it either works well or not at all. With firmware 7.6 my USB disk dies and fails to load again.


I restart the Airport and reconnect the disk but it dies again after an hour. There's been problems like this every second firmware update. So 7.5.2 worked well and now I'm going back to it too.

Dec 7, 2011 10:25 PM in response to DESF

Same issue here: USB disk spins up then immediately back down again every 2 minutes. Logs from my iMac and the Airport Extreme show this type of info:


From iMac:


Dec 5 00:09:07 MacMike KernelEventAgent[42]: tid 00000000 received event(s) VQ_NOTRESP (1)

Dec 5 00:09:07 MacMike KernelEventAgent[42]: tid 00000000 type 'afpfs', mounted on '/Volumes/ALSTECH_HD', from 'afp_0W7ryC1EuCWu00iuKR0Pyetl-1.2d000003', not responding

Dec 5 00:09:07 MacMike KernelEventAgent[42]: tid 00000000 found 1 filesystem(s) with problem(s)

Dec 5 00:09:07 MacMike KernelEventAgent[42]: tid 00000000 received event(s) VQ_NOTRESP (1)

Dec 5 00:09:07 MacMike kernel[0]: Primary Reconnect succeeded /Volumes/ALSTECH_HD

Dec 5 00:11:07 MacMike KernelEventAgent[42]: tid 00000000 received event(s) VQ_NOTRESP (1)

Dec 5 00:11:07 MacMike KernelEventAgent[42]: tid 00000000 type 'afpfs', mounted on '/Volumes/ALSTECH_HD', from 'afp_0W7ryC1EuCWu00iuKR0Pyetl-1.2d000003', not responding

Dec 5 00:11:07 MacMike KernelEventAgent[42]: tid 00000000 found 1 filesystem(s) with problem(s)

Dec 5 00:11:07 MacMike KernelEventAgent[42]: tid 00000000 received event(s) VQ_NOTRESP (1)

Dec 5 00:11:07 MacMike kernel[0]: Primary Reconnect succeeded /Volumes/ALSTECH_HD


From Airport Extreme:


Dec 05 00:09:07 Severity:5 AFP login OK from Michael Spencer@192.168.2.100.

Dec 05 00:09:07 Severity:5 AFP session from Michael Spencer@192.168.2.100 closing.

Dec 05 00:11:07 Severity:5 AFP login OK from Michael Spencer@192.168.2.100.

Dec 05 00:11:07 Severity:5 AFP session from Michael Spencer@192.168.2.100 closing.



This all repeats every two minutes forever. Same on another iMac in the house. It keeps the Macs from sleeping as well. Once I manually unmount the drive from the iMacs, problem stops.


Will try the firmware downgrade.

Feb 19, 2012 8:20 PM in response to Derek Hasted1

This supposed resolution did NOT work for me.


It took me a while to notice we had an issue because our back up drive and airport sit way off in an office closet. The last update I performed was 7.6.1. Someone had asked if that fixed the no-spin-down issue, and I can confirm - it does NOT fix the issue.


So, I downgraded to 7.5.2 - as others reported it worked for them. I can report - this has NOT resolved the "no-spin" down for us. Our drive, attached to our airport extreme base station does NOT spin down. And although our LaCie drive is one that is confirmed it's able to spin down, it actually never spins down.


I don't know what if anything different anyone has done... besides downgrading their airport - but I sure would like to know what anyone has done differently to get their drives to spin down.


-B

Feb 20, 2012 8:03 AM in response to goligo

Goligo -


It's BArry with an A - not a fruit, and have been a Mac owner/user for over 25 years, and consulting for the last 13 years.


Contrary to your opinion - my issue is actually is very relivant within this topic. I did mention we had this issue - maybe not in detail, but I would presume someone posting here would have the issue, as I did.


I did howeer, not mention we previously never had an issue of our hard drive not spinning down until sometime after 7.6 or 7.6.1. It is in fact - essentially the same issue as shown that this resolution solved our problem.


I was going to update/edit my post this morning but will have to post another comment. After doulble checking on everything after the downgrade mentioned herein - our issue with the drive not spinning down has been resolved.


So Goligo - if you need - you can add to the list.... that drives, specifically not spinning down at all - to your list of issues being resolved with this method of downgrading.

Mar 22, 2012 12:25 AM in response to Derek Hasted1

Same issue, spin up/down every 2 minutes with firmware 7.6.1:



Mar 22 00:16:25Severity:5AFP login OK from L P@10.0.1.3.
Mar 22 00:16:25Severity:5AFP session from L P@10.0.1.3 closing.
Mar 22 00:18:25Severity:5AFP login OK from L P@10.0.1.3.
Mar 22 00:18:25Severity:5AFP session from L P@10.0.1.3 closing.
Mar 22 00:20:26Severity:5AFP login OK from L P@10.0.1.3.
Mar 22 00:20:26Severity:5AFP session from L P@10.0.1.3 closing.



Downgrading is not an option, need iCloud support. This needs to be fixed!

Mar 22, 2012 10:00 AM in response to BuckyThreadkiller

BuckyThreadkiller wrote:


This is more than just frustrating (and loud), I had to buy a new power supply for my Lacie because the constant start stop cycling killed it.


The downgrade worked to fix the cycling issue, but obviously throws away the 7.6 functionality.


Come on Apple -- please fix this.


It would be nice! If the function / ability was there before, certainly Apple can fix it in a revised version of 7.6. Alas... using time machine in this manner and set up isn't supported by Apple, so I doubt they'll have any intention of fixing it. It's probably why they "broke" it in the first place. <grrrr> We can be hopeful though!

7.6 firmware causing USB disc spin up/down?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.