I just signed up with Peoples/China Mobile (HK) service provider for apparently 2.5G service.
I face the following problems which the technical support of the service provider is unable to resolve and providing me any proper feedback:
1) SMS / messaging not working.
- Outgoing SMS all failed.
- Incoming SMS no issue.
2) Unstable and bad connection.
- No service in MTR.
- Upon coming out from the MTR station or location with no reception/elevator, the search for network is slow and service unattainable. The "No Service" sign on the top left screen remain as it is. You have to either restart the phone and force network search again. Very irritating and fustrating.
- Network search subsequent to above incidents are very long (5 minutes at least)
3) Regular service failure for basic phone calls
- Very unstable throughout the days.
Even the basic phone calls and SMS is far worse than my previous service plan. I cant even make/receive proper phone calls. SMS/messaging not working at all!!!!
So what is the root cause?
Iphone 4s glitch or bug? Should I send back to Apple?
or
Problem lies with the Service provider's connection (peoples/china mobile) ? Incompatible phone set versus 2,5G service provider?
Ah Huat
Fustrated customer!!
