Previous 1 2 3 4 5 Next 71 Replies Latest reply: Aug 22, 2015 6:02 PM by Go to original post Branched to a new discussion.
  • lobaoangra Level 1 Level 1 (0 points)

    I did that but it didnt work.

  • zmarth Level 1 Level 1 (0 points)

    Hi everyone. I just tried to move away all the musics that are longer than 20min in my libery. 

    Then guess what? the problem solved! iTunes match just work as normal as before.
    Don't try the solution that Apple provide(opt key+turn off itunes and on). Won't work.

  • 悟樂 Level 1 Level 1 (0 points)

    Remove ALL of my music in library then add them again????!!!???

    What a large work.......

  • zmarth Level 1 Level 1 (0 points)

    Remove only musics that are longer than 20min.

  • 悟樂 Level 1 Level 1 (0 points)

    Just back home from office.

    and try to press Start in iTunes Match... and....

    it load for a while and show SUCCESS!!!???!!!!


    But I didn't do anything.............


    It sim like the sever problem(s)???

  • Don Barron Level 1 Level 1 (90 points)

    I still have this problem. Match never works for me anymore. It's been happening consistently for weeks.

  • balazs288 Level 1 Level 1 (5 points)



    This solved the same problem for me:



    The big difference was holding down the "option" key, when I turned off Matched. I'm not sure it's riskless for others (etc. losing playslists), but it worked for me.

  • paulmonk10 Level 1 Level 1 (0 points)



    My iTunes match has been hanging for days since the 11.01 iTunes update.


    I tried the above solution but also found that while iTunes match is off.

    (Select Turn Off iTunes Match in Store Menu with Option Key Pressed to turn off)


    Turn on Genius before restarting iTunes match.


    I found that I had to agree to Genius Terms and Conditions!

    I'm assuming that Genius and iTunes Match are closely linked.

    Could be a stumbling block/bug for iTunes match.


    When Genius is setup, restart iTunes and update Genius in the Store menu.

    Next restart iTunes Match.


    This worked for me after days of problems with errors.


    Hope this helps, I know how frustrating iTunes Match can be!

  • Jowie Level 2 Level 2 (205 points)

    Does anyone actually know what option-clicking on "Turn iTunes Match off" actually does? From what people are saying here, for people who are halfway through their first upload to Match, this resets the process. But what does it mean for the rest of us? Is there any chance that option-clicking on "turn off" could cause a complete reset for people who have already matched?


    I would like to try this out, but I don't want to rush in because it's screwed it up for many of you already.



  • paulmonk10 Level 1 Level 1 (0 points)

    I did not have re-match my existing uploads. A full reset did not happen for me. I restarted with my Apple ID and Password and it continued from the last point of when it worked properly and added my new music I bought recently.

  • Grantosterone Level 1 Level 1 (0 points)

    I had the 4010 issue for multiple months and after trying everything that was listed here and corresponding with customer service, who directed me to various OTHER error code discussions, they finally just disabled my Match account and gave me a refund.


    Too bad too, I really appreciate Match and it saved my whole library after a hard drive crash the first month I had it.


    After asking my representative if re-subscribing would reset the issue, she told me to wait a couple weeks and to keep updating Genius.

  • christopherfromstanmore Level 1 Level 1 (0 points)

    Had this 4010 for a week. After reading all the posts (well loads anyway) just kept trying store>updateitunesmatch. then quit re-open. then select unmatched songs > right click and 'add to iCloud' and then it suddenly it started working.

    I'm not sure which attempt worked so I suggest trying them all until something happens.

    All teh delete and turn off suggestions seem to be unneccesary, but what would I know.

    Keep clicking I say and wait for Apple to update iTunes again.

    Good luck

  • jcardoza Level 1 Level 1 (0 points)

    I was having this same error. My library consist of 850 + Albums, over 11,000 songs, I thought it was because of the size. After trying to tturn off than on iTunes Match a few times, I relized that it was doing it while I was adding to my library. So now while I add new music, ripping CD's to my library I turn it off. After I am done I turn it back on and it seems to work OK. A few weeks ago it was getting stuck on the second phase around th 7,500 - 8.300 track and I had to start over but that worked itself out.

  • Kanakdan12 Level 1 Level 1 (0 points)

    i wont to loose it,  what the ****, with a 6000 song playlist work!

  • Cbankhead Level 1 Level 1 (0 points)

    I've identified that this may have something to do with the music associated to iTunes match. I had a song that was downloaded by my son and associated to my iTunes match.....After I deleted that particular song.....My iTunes match began to work again. I would recommend checking your library for new music your unfamiliar with or just the new music in general, maybe if it's removed it will correct the error....It worked for me.