AJH205
Level 1 (5 points)

Q: iTunes 10.5.1 Home Sharing not working (Windows 7 64 Bit)

Looks like this is being reported by a fair few people on the forums - so just wanted to add my voice.  Since iTunes 10.5 (same in  iTunes 10.5.1) on Windows 7 64 Bit home sharing has stopped working. I have all firewalls disabled on my Windows machine, have tried all the normal suggestions of signing out and back into home sharing on all devices etc.  iTunes Windows library does not show to other devices on the network including iPad, iPhone and Apple TV (all running latest firmware as of 19/11/2011).  Not looking for any responses here from the community, as the problem clearly lies with iTunes on Windows.  Apple please fix!

 

In the meantime the only way I can use my Apple TV is to sync purchases down to the iPad and then Airplay them to the Apple TV.  Very annoying.  Maybe time to look for an alternative for movie and TV downloads as Apple TV is pointless without it being able to connect to my Windows iTunes library and downloads..

AppleTV 2, iOS 5.0.1

Posted on Nov 19, 2011 10:47 AM

by AWadd,Solvedanswer
AWadd AWadd
Level 1 (10 points)
A:

I struggled with this problem for a long time, but I think I have finally resolved it.  My home sharing would only work sparodically on my Win7 PC, only after fiddling with a bunch of settings, rebooting various devices, restarting bonjour, crossing my fingers and standing on my head.  Finally I looked at the event viewer, found several errors that were happening in Bonjour, and looked at some windows sites.  I discovered that itunes does not play well with TCP/IPv6 ( the latest internet protocol).  I went to Control Panel -> Network and Sharing Center.  Clicked on Change adapter settings, right-clicked on the network icon, seleted properties, unchecked Internet Protocol Version 6 (TCP/IPv6) ( I left version 4 checked).  Then I hit okay, and rebooted my PC.  When it came back up, Home Sharing was working perfectly, and all my devices showed up under wifi syncing.  I have rebooted my PC several times, and have not had the problem again!

 

Hope this helps!

 

My Setup

Window 7 64bit PC

iTunes 10.6.0.40

2 Windows 7 64bit Laptops

Cisco LinksysE4200 router

(2) iPhone 4

Apple TV 2

Ipad 2

2 ipod Touches (4th Gen)

Posted on Mar 16, 2012 5:53 AM

Close
AJH205

Q: iTunes 10.5.1 Home Sharing not working (Windows 7 64 Bit)

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  • by AzracTechnologies,

    AzracTechnologies AzracTechnologies Dec 7, 2011 5:12 AM in response to AJH205
    Level 1 (0 points)
    Dec 7, 2011 5:12 AM in response to AJH205

    Windows 7 (32bit)

    Im not working either since 10.5.1. Is Apple looking into this?

  • by gcbrink,

    gcbrink gcbrink Dec 7, 2011 5:22 AM in response to AJH205
    Level 1 (0 points)
    Dec 7, 2011 5:22 AM in response to AJH205

    Not working for me either. Window 7 64-bit. Everything Apple is allowed through public and private Windows Firewall. I noticed that if I start the Bonjour service from the command line, then I start iTunes, it writes the following messages:

     

    C:\Program Files\Bonjour>mDNSResponder.exe -server

    Running service directly

    ERROR: handle_resolve_request bad interfaceIndex 1ERROR: handle_resolve_request

    bad interfaceIndex 2ERROR: handle_resolve_request bad interfaceIndex 3ERROR: han

    dle_resolve_request bad interfaceIndex 4ERROR: handle_resolve_request bad interf

    aceIndex 5ERROR: handle_resolve_request bad interfaceIndex 6ERROR: handle_resolv

    e_request bad interfaceIndex 7ERROR: handle_resolve_request bad interfaceIndex 8

    ERROR: handle_resolve_request bad interfaceIndex 9ERROR: handle_resolve_request

    bad interfaceIndex 11ERROR: handle_resolve_request bad interfaceIndex 12ERROR: h

    andle_resolve_request bad interfaceIndex 13ERROR: handle_resolve_request bad int

    erfaceIndex 14ERROR: handle_resolve_request bad interfaceIndex 15ERROR: handle_r

    esolve_request bad interfaceIndex 16ERROR: handle_resolve_request bad interfaceI

    ndex 19ERROR: handle_resolve_request bad interfaceIndex 20ERROR: handle_resolve_

    request bad interfaceIndex 22ERROR: handle_resolve_request bad interfaceIndex 23

    ERROR: handle_resolve_request bad interfaceIndex 24ERROR: mDNSPlatformReadTCP -

    recv: 10053

    568: ERROR: read_msg errno 10053 (An established connection was aborted by the s

    oftware in your host machine.)ERROR: mDNSPlatformReadTCP - recv: 10053

    568: ERROR: read_msg errno 10053 (An established connection was aborted by the s

    oftware in your host machine.)ERROR: mDNSPlatformReadTCP - recv: 10053

    568: ERROR: read_msg errno 10053 (An established connection was aborted by the s

    oftware in your host machine.)ERROR: mDNSPlatformReadTCP - recv: 10053

    568: ERROR: read_msg errno 10053 (An established connection was aborted by the s

    oftware in your host machine.)ERROR: mDNSPlatformReadTCP - recv: 10053

    568: ERROR: read_msg errno 10053 (An established connection was aborted by the s

    oftware in your host machine.)ERROR: mDNSPlatformReadTCP - recv: 10053

    568: ERROR: read_msg errno 10053 (An established connection was aborted by the s

    oftware in your host machine.)ERROR: mDNSPlatformReadTCP - recv: 10053

    568: ERROR: read_msg errno 10053 (An established connection was aborted by the s

    oftware in your host machine.)ERROR: mDNSPlatformReadTCP - recv: 10053

    568: ERROR: read_msg errno 10053 (An established connection was aborted by the s

    oftware in your host machine.)

  • by Corey Shapiro,

    Corey Shapiro Corey Shapiro Dec 7, 2011 10:13 PM in response to gcbrink
    Level 1 (0 points)
    Dec 7, 2011 10:13 PM in response to gcbrink

    I am having the same problem.  I've checked the firewall settings.  I've uninstalled and reinstalled itunes, bonjour, quicktime, etc.  I've reset my router.  Still my iPhone and iPad communicate intermittently with my AppleTV.  Syncing over wifi works occassionally.  But my iTunes rarely recognizes my Apple TV and Home Sharing is only functioning on rare occassions.  I get the same error when I open the Windows Log under Component Services.  ERROR: mDNSPlatformReadTCP - recv: 10053

     

    Something is not right and none of the solutions are working.

  • by AdamTrask,

    AdamTrask AdamTrask Dec 8, 2011 3:56 PM in response to AJH205
    Level 1 (0 points)
    Dec 8, 2011 3:56 PM in response to AJH205

    I followed the instructions in this post:

    https://discussions.apple.com/message/16734065#16734065

     

    Even though my "Allowed Programs" already had iTunes listed, I added it again and my AppleTV has been able to play from my PC for the last 24 hours. I still can't push content from the PC to the aTV, I can only pull, but that's a decent work around until Apple solves the real issue.

  • by williamfromloomis,

    williamfromloomis williamfromloomis Dec 9, 2011 1:01 AM in response to AJH205
    Level 1 (0 points)
    Dec 9, 2011 1:01 AM in response to AJH205

    I was having problems with the Home Sharing dropping out and a good friend suggested I look at the power saving settings.  I have Windows 7 and a Netgear router on a HP PC operating with a dual Core i7 processor.  I set all of the power saving settings to max (no power saving) and the Apple TV2 has been operating well all day with no drop outs.  I have been able to listen to my entire music library, about 2 days worth of music, and look at one of my larger photo files, about 10,000 photos, with no problem.  I figured that the router was not the problem as I was able to look at Netflix, NHL TV, etc. with no problem even while having the problems with the Home Sharing.  It is amazing that Apple hasn't figured this out.

  • by PremierITA,

    PremierITA PremierITA Dec 9, 2011 1:39 AM in response to AJH205
    Level 1 (0 points)
    Dec 9, 2011 1:39 AM in response to AJH205

    Reset modem/router solved for me.

    Bye

  • by steve65,

    steve65 steve65 Dec 9, 2011 6:46 AM in response to AJH205
    Level 1 (0 points)
    Dec 9, 2011 6:46 AM in response to AJH205

    I can confirm that I had the same problem with not seeing any Home Sharing files for any of the devices connect to iTunes using my wireless network.  I needed to switch my WPA2 configuration to use TKIP+AES.  Once I did that all of my devices were able to connect to Home Sharing.  I hope this helps.

  • by dgande,

    dgande dgande Dec 10, 2011 5:27 AM in response to AJH205
    Level 1 (0 points)
    Dec 10, 2011 5:27 AM in response to AJH205

    ********Home Share not working - Possible Fix *******

    I had this same problem. Worked with Apple Support for a week to no avail. We played with routers, we reloaded ITunes, we set pc ports, etc, etc, etc.

     

    Then someone on this site said that he used a sniffer and saw that ITunes wireless Sync uses the same ports as Home Share and that wireless sync would lock up the ports and not give Home Share Access. He suggested turning off wireless sync on iTunes and the devices that connect to it, and "Bam" Home Share started working.

     

    After weeks of not working, I turned off wireless sync and I've been using Home Share with Apple TV ever since.

     

    Apple's got a problem that they refuse to admit and are ignoring tons of users with this problem. I hope this works for folks.

  • by awesley1,

    awesley1 awesley1 Dec 10, 2011 8:20 AM in response to dgande
    Level 1 (0 points)
    Dec 10, 2011 8:20 AM in response to dgande

    You wrote

     

    "After weeks of not working, I turned off wireless sync and I've been using Home Share with Apple TV ever since."

     

    Where do you go to turn off wireless sync?

  • by Nero_1,

    Nero_1 Nero_1 Dec 10, 2011 9:21 AM in response to AJH205
    Level 1 (0 points)
    Dec 10, 2011 9:21 AM in response to AJH205

    Had the same issue. Lost lotsa good stuff, GRRRR... Had to completely uninstall ALL Apple programs in the control panel and re-install earlier version. If the earlier version works and the update does not, it is CLEARLY Apple's issue. (We miss you Steve Jobs.)

  • by dgande,

    dgande dgande Dec 10, 2011 9:22 AM in response to awesley1
    Level 1 (0 points)
    Dec 10, 2011 9:22 AM in response to awesley1

    Connect the iOS device to the computer via USB cable

    Open iTunes and click on your iPad, iPhone, or iPod touch from the left side of the window

    Click on the “Summary” tab in iTunes

    Scroll down and click the checkbox next to “Sync with this iPhone over Wi-Fi” (or iPad or iPod touch)" and uncheck.

  • by jpiszcz,

    jpiszcz jpiszcz Dec 11, 2011 6:06 AM in response to dgande
    Level 1 (0 points)
    Dec 11, 2011 6:06 AM in response to dgande

    Thanks, this is obviously a bug in iTunes, after trying everything else, I tried this and like you said (disalbed wireless sync on all of my devices) and bam, it worked!

  • by AzracTechnologies,

    AzracTechnologies AzracTechnologies Dec 11, 2011 4:14 PM in response to AJH205
    Level 1 (0 points)
    Dec 11, 2011 4:14 PM in response to AJH205

    Turning off iCloud worked for me

  • by Spellman,

    Spellman Spellman Dec 16, 2011 5:11 AM in response to T_Brown
    Level 1 (0 points)
    Dec 16, 2011 5:11 AM in response to T_Brown

    Solution did not work for me, trying to share my MacBook Pro's iTunes library (OS X 10.6.8, iTunes 10.5.2) over my work network with my Dell Optiplex 760 (Windows 7, 32 bit, iTunes 10.5.2.11). The Dell is connected via Gigabit Ethernet; the MacBook Pro by both ethernet and wifi. Home sharing had worked flawlessly for months prior to updating iTunes on both machines earlier this week; now, nothing.

  • by Spellman,

    Spellman Spellman Dec 16, 2011 5:13 AM in response to Spellman
    Level 1 (0 points)
    Dec 16, 2011 5:13 AM in response to Spellman

    (the solution that didn't work for me was turning Apple Mobile Device services off and back on under Windows 7's Services control panel.)

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