AJH205
Level 1 (5 points)

Q: iTunes 10.5.1 Home Sharing not working (Windows 7 64 Bit)

Looks like this is being reported by a fair few people on the forums - so just wanted to add my voice.  Since iTunes 10.5 (same in  iTunes 10.5.1) on Windows 7 64 Bit home sharing has stopped working. I have all firewalls disabled on my Windows machine, have tried all the normal suggestions of signing out and back into home sharing on all devices etc.  iTunes Windows library does not show to other devices on the network including iPad, iPhone and Apple TV (all running latest firmware as of 19/11/2011).  Not looking for any responses here from the community, as the problem clearly lies with iTunes on Windows.  Apple please fix!

 

In the meantime the only way I can use my Apple TV is to sync purchases down to the iPad and then Airplay them to the Apple TV.  Very annoying.  Maybe time to look for an alternative for movie and TV downloads as Apple TV is pointless without it being able to connect to my Windows iTunes library and downloads..

AppleTV 2, iOS 5.0.1

Posted on Nov 19, 2011 10:47 AM

by AWadd,Solvedanswer
AWadd AWadd
Level 1 (10 points)
A:

I struggled with this problem for a long time, but I think I have finally resolved it.  My home sharing would only work sparodically on my Win7 PC, only after fiddling with a bunch of settings, rebooting various devices, restarting bonjour, crossing my fingers and standing on my head.  Finally I looked at the event viewer, found several errors that were happening in Bonjour, and looked at some windows sites.  I discovered that itunes does not play well with TCP/IPv6 ( the latest internet protocol).  I went to Control Panel -> Network and Sharing Center.  Clicked on Change adapter settings, right-clicked on the network icon, seleted properties, unchecked Internet Protocol Version 6 (TCP/IPv6) ( I left version 4 checked).  Then I hit okay, and rebooted my PC.  When it came back up, Home Sharing was working perfectly, and all my devices showed up under wifi syncing.  I have rebooted my PC several times, and have not had the problem again!

 

Hope this helps!

 

My Setup

Window 7 64bit PC

iTunes 10.6.0.40

2 Windows 7 64bit Laptops

Cisco LinksysE4200 router

(2) iPhone 4

Apple TV 2

Ipad 2

2 ipod Touches (4th Gen)

Posted on Mar 16, 2012 5:53 AM

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AJH205

Q: iTunes 10.5.1 Home Sharing not working (Windows 7 64 Bit)

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  • by PremierITA,

    PremierITA PremierITA Nov 20, 2011 1:09 AM in response to AJH205
    Level 1 (0 points)
    Nov 20, 2011 1:09 AM in response to AJH205

    Same problem for me.

    Before installing iTunes 10.5.1 i've used home sharing from iMac and PC to ATV2, iPhone and iPad.

    Now, with iTunes 10.5.1 i'm unable to use home sharing.

     

    Any ideas?

     

    Thank you.

  • by shreya.gang,

    shreya.gang shreya.gang Nov 20, 2011 12:16 PM in response to AJH205
    Level 1 (0 points)
    Nov 20, 2011 12:16 PM in response to AJH205

    Ditto same problem here. I thought it was just me but seems I wasted half of my day for a silly bug :-(

    Want to add the specs here:

    iTunes - 10.5.1

    Mac OS X - 10.6.8 (Snow Leopard 64 bit)

    iPad 2 - iOS 5.0.1

  • by collinr01,

    collinr01 collinr01 Nov 23, 2011 4:55 AM in response to AJH205
    Level 1 (0 points)
    Nov 23, 2011 4:55 AM in response to AJH205

    Same issue - Windows 7 64bit home

    Itunes 10.5.1, and cant homeshare with my iPhone. I am just trying to use the Remote app to play my music.

  • by ckuan,

    ckuan ckuan Nov 23, 2011 5:58 AM in response to AJH205
    Level 7 (33,294 points)
    Nov 23, 2011 5:58 AM in response to AJH205

    Router has the latest firmware?

    Did you restart your router?

    http://support.apple.com/kb/TS2972

  • by AJH205,

    AJH205 AJH205 Nov 23, 2011 6:36 AM in response to ckuan
    Level 1 (5 points)
    Nov 23, 2011 6:36 AM in response to ckuan

    Will give it a go - an odd suggestion by Apple considering Home sharing is running entirely on my Internal network (in my case between three gigabit switches) and has no need to route out to the Internet via my router.. unless there is some off Bonjour magic happening with cached routing info - highly highly unlikely..

  • by AdamTrask,

    AdamTrask AdamTrask Nov 23, 2011 4:48 PM in response to AJH205
    Level 1 (0 points)
    Nov 23, 2011 4:48 PM in response to AJH205

    Same problem, with multiple Apple TV's, iPods, iPhones, and iPads, homesharing will not work. Very frustrated.

  • by NortelFish,

    NortelFish NortelFish Nov 24, 2011 11:23 AM in response to AdamTrask
    Level 1 (0 points)
    Nov 24, 2011 11:23 AM in response to AdamTrask

    Count me in on this one.  I upgraded to iTunes 10.5.1 and lost Home Sharing for these devices:

     

    iTunes 10.5.1 off main computer running Windows 7

    Two iPads running 10.5.1

    iPhone running 10.5.1

    AppleTV running 10.5.1

     

    Very frustrating.

     

    James

  • by martinfromdenver,

    martinfromdenver martinfromdenver Nov 25, 2011 7:48 PM in response to AJH205
    Level 1 (0 points)
    Nov 25, 2011 7:48 PM in response to AJH205

    Same problem here.

    iTunes 10.5.1

    OS X 10.5.8

    PowerBook

    I use this PowerBook as a media server for my ATV2. Ever since I upgraded to iTunes 10.5.1 Home sharing stops working. I can stop and restart Home sharing and it will work for about 1/2 hour or so, and then it stops.

  • by moli5050,

    moli5050 moli5050 Nov 26, 2011 12:02 AM in response to AJH205
    Level 1 (0 points)
    Nov 26, 2011 12:02 AM in response to AJH205

    Same, just wasted an hour of my life I'll never get back.

     

    itunes 10.5.1

    win 7 64 bit *2

    ipad 2

    iphone 4s

  • by jsjaxn,

    jsjaxn jsjaxn Nov 26, 2011 1:30 AM in response to AJH205
    Level 1 (0 points)
    Nov 26, 2011 1:30 AM in response to AJH205

    Same here.  Never had this issue before but now songs stop while playing, movies stop while playing, cannot see the shared PC.  Go to PC, shut down then restart iTunes fixes the problem.....FOR A WHILE and then it all starts again.  I just reset my ATV and reinstalled all updates...waste of time, the song remains the same.

  • by Brad5153,

    Brad5153 Brad5153 Nov 26, 2011 9:26 AM in response to AJH205
    Level 1 (0 points)
    Nov 26, 2011 9:26 AM in response to AJH205

    I am having the exact same issue - Homesharing just cuts out - particularly with my Apple TV2.  All updates have been applied all around.  I know it is not the router because I can still access the Apple Store, NEtflicks, and other web-based services.  It is just the Homesharing that gets dropped.

     

    As others have mentioned, closing iTunes and restarting it again helps temporarily.  Really seems to be an iTunes issue.

     

    iTunes 10.5.1.42

    Win 7 64 bit

    Apple TV2 - 4.4.3 (3323)

  • by SilverwolfNl,

    SilverwolfNl SilverwolfNl Nov 26, 2011 11:57 AM in response to AJH205
    Level 1 (0 points)
    Nov 26, 2011 11:57 AM in response to AJH205

    Same issue here:

    iTunes 10.5.1.42

    Win 7 64 bit

    I=Pad 1

    I-phone 3gs

    Iphone 4 s

    ATV 2

     

    all os devices on latest version

  • by hjb001,

    hjb001 hjb001 Nov 26, 2011 3:00 PM in response to AJH205
    Level 1 (0 points)
    Nov 26, 2011 3:00 PM in response to AJH205

    Same issue here:

     

    Downloaded 3 albumns off iPad, synced with MacBook Pro. Went to home computer which has home sharing turned on and it just searches for the MacBook Pro library.

     

    The home computer is a Windows XP Machine, I'm running the latest version of iTunes 10.5x on both systems. MacBook Pro is running OSX Lion w/latest 7.x update.

     

    Needs to get fixed otherwise I have to copy the files and manually move them. Huge PITA!

  • by topmanpaf,

    topmanpaf topmanpaf Nov 27, 2011 11:15 AM in response to AJH205
    Level 1 (0 points)
    Nov 27, 2011 11:15 AM in response to AJH205

    I had similar problems to those described.

     

    After spending many hours on this thinking it was a PC firewall problem in my case it turned out to be an issue with my wireless Netgear DG834Gv5 router.

     

    It appears that there is some problem with this router routing the multicast messages which I believe are used by Bonjour either between wired and wireless connections or between wireless connections.  When I used a wired connection between PCs home sharing worked OK. I found that changing the wireless security from WPA-PSK+WPA2-PSK to WPA-PSK fixed the problem and I can now access the library on my wired Win64 machine from other wireless PCs and mobile devices.  It may well be a different issue here but I felt it worth sharing my experience in case it does help anyone.

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