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New Purchases Disappeared in iTunes

I've upgraded to 10.5.1 without any problems until this morning.


I had a hard drive with a few thousand songs, songs that I purchased through iTunes on another computer, as well as songs that I ripped from CDs.


I just went in to play an album that I downloaded yesterday on my MacBook Pro and suddenly iTunes tells me that it can't locate the song. Same with an album that I downloaded from the laptop two days before.


It's maddening, to say the least, as the songs played just fine when I bought them yesterday. I click on the "Locate" button in the error message and enter the artist's name. iTunes displays a list of music from that artist, but the album that I bought yesterday is now greyed out. Again, played great yesterday on this very same laptop, and now these songs are inaccessible to me.


At least the laptop shows the songs, even though they're greyed out, but what could have happened to suddenly remove my access to these songs? When I enter a song title in the search bar in the finder, it says the file doesn't exist, although iTunes clearly recognizes that it's there- it just won't let me get to it.


Other albums that I've purchased on this laptop are playing fine- it appears to be the two albumUser uploaded files I most recently purchased.


Any ideas? Any help would be greatly appreciated!

Posted on Nov 19, 2011 2:31 PM

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1 reply

Nov 21, 2011 6:53 PM in response to HiddenShamrock

Anyone? Still haven't figured out a resolution. Recap:


Bought a few albums in the past two weeks- played with no problem

Albums were available a couple days ago

Next morning I copied a slew of music into my iTunes Library folder

All music added was either ripped from CDs or purchased on iTunes on another computer (same account)

Added the music to my iTunes library

I click on the Purchased link in the iTunes store and the purchases appear

Click on one of the songs and the error message says the tune can't be located

Click the "Locate" button and discover that the tunes that I purchased are now greyed out

Bought a new album yesterday that plays with zero issues


Any help will be much appreciated!!!

New Purchases Disappeared in iTunes

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