iTunes Match songs greyed out on 2nd PC everytime I relaunch iTunes?

Same here. I have two computers. In my second, I started with an empty library.

First time, everything was OK and all the songs in the icloud showed in the library and I played some. But since then, all the Icloud songs appear grayed out and no playable or downloadable.

I deactivated Itunes match and activated it again. Now they are black and playable again.

But, I closed Itunes and opened it again, and all grayed out again.

At least it works as a workaround.

OK. Another test with better results.

I activated Home Sharing in "Advanced" menu. It asked for the accound and password and worked !

Now I can close and open Itunes and the songs appear grayed out for a couple seconds and become playable. I guess it's related to the application and authentication timing. Now it doesn't ask for authentication everytime as before.

Same problem here. Sounds like a common bug. I'm having the greyed-out iMatch music problem on the PC I originally bought iMatch on.

I tried setting up home sharing, but it made no difference. I'm asked to log in each time I start iTunes, but the iMatch music in the cloud is greyed out.

Any suggestions? Anyone from Apple listening?

Yeah I think I'm having the same issue. I have my huge iTunes library on my MacBook Pro, and its over 200GB of just music, and I just bought a 128GB MacBook Air, and theres no way I'm wasting any space on it with any of my library, but I have iTunes Match Enabled, first time it worked fine, all the music is here, but every time I close iTunes and re-open it, it appears greyed-out. My workaround is to log out or to DISABLE iTunes Match, and RE-ENABLE it on my MBA, and it workes fine, but I have to do that every time I open iTunes. I'm HOPING its just a bug/common issue as it IS a new service, but it's pretty annoying. I hope Apple fixes it. I also have an issue on my iPhone. It doesn't load my playlists when I update them. Like I'll add a few songs and I have to go through the whole iTunes Match update process and then hope it refreshes the list on my iPhone. It should just update changes automatically so RIGHT when I buy something from iTunes, and put it in a playlist, it's there. Plus, my iOS devices or any iTunes Match devices using my library never seem to have my PURCHASED playlist. Apple should sync that playlist also because I love using it to listen to music I have JUST bought.

Having same exact problem. Emailed iTunes tech support, and they emailed me back an article explaining what iTunes Match is. I'm guessing they don't read support emails. Sheesh.

Apple needs to acknowledge/address this problem quickly.

Same Problem here. Hope Apple will fix it shortly.

Same here. 2nd system (Win 7) lists all songs in iTunes but none of them is accessible. Only deactivating and reactivating iTunes Match on that system allows access again - for that iTunes session. As soon as I close iTunes and reopen it, all songs are greyed out again. No fun at all!

I am having the same issue. MacBook Air, 2011, 10.7.2, itunes 10.5.2. Sometimes it happens after I open the lid after a period of sleep. I have to quit iTunes and start it again to make the greyed out songs become playable.

I had the same issue and tried the workaround suggested by ecamposcr. But I just noticed a small thunderbolt inside the cloud next to Music (under Library, top left corner). Just click on it and it will reconnect to iCloud. Sometimes this happens in Mail too. Hope it helps!

why is ecamposcr's solution marked as correct and how can we change it? Gerardo83 has the correct answer.

Not for everyone, though. That solution doesn't work for me. Clicking the cloud just makes it sit there trying to "reconnect" but never happens.

Contacted iTunes support and it was probably the worst customer service interaction I've had in my life. They told me stupid things, like install latest iTunes (already did), and then sent me an email explaining iTunes Match (wow). Then they told me to contact "Apple" support (not iTunes Support) and that I may need to pay for them to look at the issue. What the ----?

These issues (and their terrible customer service) have just lost an iTunes Match customer.

Same here, each time I re-open iTunes I have to go to the process of deactivating/reactivating iTunes Match for it to work properly. In my desktop PC it works great, but in my laptop it shows a thunderbolt each time I reopen iTunes, and If I click on in it just try to keep reconnecting.

There are SO many issues with iTunes Match yet, it's a fairly unpolished product.

Cheers Gerardo - worked for me.