Java script problems preventing log in to certain web sites

Java or JavaScript?

They are not the same - not even related.

I am unable to log into certain websites uaing Safari, Google Chrome and FIrefox.

Safari just gives me a red exclamation mark.

Google Chrome does the same thing.

Firefox at least gives me this error message:

"Your browser does not have the Sun Java system component installed or it is incorrectly installed. In order to run the platform, please download and install the latest version by clicking here."

So i click on the link and it takes me here:

http://www.java.com/en/

which is a download site for the latest version of Java. When i click on the download button i get taken to this website:

http://www.java.com/en/download/apple_manual.jsp?locale=en

which basically says that "Apple supplies their own version of Java". There is a link to the Apple store and instructions on how to get the latest software updates for your operating system (mine is OS X 10.6.8 - Snow Leopard).

I have the latest version of all updates, there is nothing for me to update!!

So i search the Apple store support area for the latest version of Java and download that (Java For Mac OS X 10.6 Update 8). Turns out i already have this version on my Mac. Still doesnt work!!!

Am not impressed. I read somewhere that Apple is always behind in its Java updates and if a website you are trying to access has a later version, well, to bad for you. If that is the case that is very poor form for a company with record Billion dollar profits. This experience has put me off purchasing further Macs.

what web sites ?

You dugg up an old post by another user. 😝 Get your own.

ANYWHO have you gone into your Utilites folder and opened the Java Preferences app? It might prompt you to download Apple's recent security updated version. Also you might have to go into each of the webbrowers and enable Java.

Post one of the sites you're trying to access - we might be able to help more.

Java was exploited by the Flashback malware to install on unprotected Macs wothout alerting the user.

The last two security updates for Lion update the Java version to eliminate the exploited flaw, and the second one installs a removal tool for any malware which may already have been installed.

It also turns Java off by default.

This presupposes that Java has been installed in the first place, which it is not by default in Lion.

If you really need it, http://support.apple.com/kb/DL1515 will give you the latest version. Please read the notes before installing.

Personally I'm highly suspicious of sites which won't work without Java. The current 'fix' notwithstanding, it still has the potential to be used for malware.

You would be scared of the amount of government websites, health sector intranets that use Java with IE6. 👿

Hi Donald, Im trying to get access to the following website:

http://fpmarkets.com.au

Its a financial services company that i have accounts with and use all the time (on a pc). They are a financial services company operating in Australia that provide real-time live market data information amongst other services. They get the data from this website https:/web.iress.com.au. Which, by coincidence is listed in the "Signed content from these sites runs without prompting" window of the security tab in Java preferences.

Thanks Atayo, I opened the Java preferences app and it came up with a screen showing two "Java SE 6" versions (1.6.0_31-b04-415), one being 64-bit and the other being 32-bit. It did not prompt me to download another version.

As for the browsers, I have already checked to make sure they have Java enabled, and they do. But thanks anyway.

Hi noondaywitch, the link you provided refers to "Java SE 6 version 1.6.0_31". Dont i already have this installed? Or am i missing something? Do i need to change something in my Java Preferences?

thanks for the help. any more ideas?

Just wanted to add that I can get access to fpmarkets.com.au, and navigate my way around the public domain of the site but as mentioned before, i cant log in..

thanks

• Open Java Preferences again and write down all the settings for all four tabs (General, Security, Network and Advanced).
• Click the "Restore Defaults" button.
• Check to see if any settings changed.
• Try your site again. (I am unable to reach it right now. Times out).

"Hi noondaywitch, the link you provided refers to "Java SE 6 version 1.6.0_31". Dont i already have this installed?"

Yes indeed - you appear to be fully up to date.

Long shot; in the Java Prefences General tab, at the top, there's a choice to run Applets in their own process, or within the browser. Check that it's set to browser?

Hi MadMacs0,

I took screen shots of all the Java Preference tabs and then Clicked on the "Restore Defaults" button on the "Network" and "General" tabs. Nothing changed.

Tried logging into the website after this but had no success.

thanks for the suggestion.

If you think of anything else please let me know.

Hi noondaywitch, my general tab only gives me the option to un-tick the Java applications. I have un-ticked them and tried to log on without success. Is this what you meant? There is no option to go through the browser on the general tab as far as i can see..

thanks

noondaywitch wrote:

Long shot; in the Java Prefences General tab, at the top, there's a choice to run Applets in their own process, or within the browser. Check that it's set to browser?

Actually, that choice only appears in the Lion version of Java Preferences.

MadMacs0 wrote:

Actually, that choice only appears in the Lion version of Java Preferences.

Wrong - I'm on Snow Leopard.

(and the OP is on Lion anyway!)

This might be helpful. Here are screen shots of all my Java Preferences..

General Tab - Screen Shot 1

General Tab - Screen Shot 2. After clicking on "Options"

Security Tab - Screen Shot

Network Tab - Screen Shot 1

More images to come..