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my ipod is disabled and my power button doesnt work. how can i restore it?

i forgot my password and i researched how to fix it and they all say that you hold the power and home button. however, my power button at the top doesnt work. Is there anyway to fix it?

iPod touch, Windows 7

Posted on Nov 20, 2011 7:25 PM

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10 replies

Nov 20, 2011 7:55 PM in response to brinygal11

  1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.

    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.

  3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    User uploaded file
  4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
    User uploaded file
  5. If necessary, open iTunes. You should see the following "recovery mode" alert:
    User uploaded file
  6. Use iTunes to restore the device.

If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.


Additional Information

Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

my ipod is disabled and my power button doesnt work. how can i restore it?

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