help me...Apple Service Toolkit Where can I download

Hi

There may be other things you require but it's not going to happen unless you're at least an Apple Service Provider or Apple Authorised Repair Specialist:

http://www.apple.com/uk/support/programs/aasp/#requirements

Tony

Hi

I'm not sure I understand what you mean but you're going to need your Sold To number as well as required certification and access privileges. Contact your Apple Representative for further advice.

If you already have these and you're allowed to log into GSX you'll see it as a link at the top of the page. GSX has moved from it's previous url to gsx2.apple.com. Perhaps you're not aware of this?

HTH?

Tony

Hi

40 units is not a lot.

Even if you could download and install it (requires OS X Server) AST is not going to help you. It can't repair anything and in all the time I've been using it, it has not diagnosed a fault yet apart from obvious battery problems that have already been confirmed by ASP and BDT anyway.

Standard trouble-shooting methods should suffice for pretty much most problems.

With respect it's naive to say you've been cheated if you can't meet Apple's requirements.

Tony

Hi

It's downloadable from GSX. AFAIK You can't access GSX without an approved and authorised Apple Tech ID.

HTH?

Tony

Hi

You're not allowed to use AST unless you meet Apple's requirements as stated in the link. Where's the trouble in that?

Tony

Hi

How many is a large number of machines and what are the faults?

Tony