none of my usb flash drives are mounting

Question

Level 1

0 points

none of my usb flash drives are mounting

OS X 10.6.8 - None of my usb flash drives are mounting. They don't show up in disk utility either. System proflier does show the flash drives. I've run disk warrior and the flash drives show there as well. I've tried all of the usb outlets with several flash drives and none of them show up. I can use the same usb outlets to use my wireless keyboard, mouse and also my ipad.

Finders preferences are all checked to show items on desktop.

One of my flash drives I tried several times and finally got this screen message. "System extension cannot be used The system extension "/System/Library/Extension/IOStorageFamily.Kext" was installed improperly and cannot be used. Please try reinstalling it, or contact the product's vendor for an update. Non of my other 6 flash drives mount and they do not receive any screen message.

I've also run repair disk permissions several times and the it says permissions repaired so I run it again and the same issued it said it was repaired, it lists again. I've done this several times with the same results.

iMac, Mac OS X (10.6.8)

Posted on Nov 21, 2011 12:17 PM

Reply

Answer 1

Nov 21, 2011 12:33 PM in response to burn4me

Hello

from that

"System extension cannot be used The system extension "/System/Library/Extension/IOStorageFamily.Kext" was installed improperly and cannot be used"

try this

- boot from your original system disc

- plug one of your usb flash drives

- see if installer software could use usb flash drives as target for install

( testing your usb flash drive from a know good system software )

- DO not perform install on flash drive , just need to know if flash is usable

if it could , re-install your system or if it was updated from a previous version re-install 10.6.8 combo update

http://support.apple.com/kb/DL1399

checking for any missing update ?

HTH

Pierre

Reply

Answer 2

burn4me Author

Level 1

0 points

Nov 21, 2011 1:09 PM in response to durignieux pierre

Thank you. I'm downloading the combo update now. I'll let you know if that works.

Regarding boot from your original system disc-- I have iMac Mac 0S X install Disc 1 and Disc 2 are these the system disc?

Reply

Answer 3

Nov 21, 2011 1:16 PM in response to burn4me

Re

Regarding boot from your original system disc-- I have iMac Mac 0S X install Disc 1 and Disc 2 are these the system disc?

yes disk 1 is for basic system inslall and disk 2 is for complement and computer test ( AHT )

Use disk 1 for test

Pierre

Reply

Answer 4

Nov 21, 2011 1:17 PM in response to burn4me

Assuming they're grey ones, yes. Disc 1 has the installer, disc 2 has iLife and possibly some other bundled software.

Edit;

Slow again! Snap! Pierre 😉

Message was edited by: noondaywitch

Reply

Answer 5

burn4me Author

Level 1

0 points

Nov 21, 2011 1:36 PM in response to durignieux pierre

I downloaded and installed the 10.6.8 combo update and my computer started the restart process and now I have a circle with a line thru it. The universal no sign and the spinning circle. It's been doing this for at least 15 minutes. HELP

Reply

Answer 6

burn4me Author

Level 1

0 points

Nov 21, 2011 1:40 PM in response to durignieux pierre

I downloaded and installed the 10.6.8 combo update and my computer started the restart process and now I have a circle with a line thru it. The universal no sign and the spinning circle. It's been doing this for at least 15 minutes. HELP

Reply

Answer 7

Nov 21, 2011 3:11 PM in response to burn4me

Re

first shut down your imac by pressing start up buttom for more than 10 second

unplug all peripheral , usb drive , printer ... ect

then startup again and see if universal no sign and the spinning circle come again ?

if yes then put in drive your system disc 1 , shut down , start up again but just after start up sound hold C key at

keyboard to start from system disc , folow at screen instructions to install your system .

then one more time update your system to last possible version , using system software update from apple menu

HTH

Pierre

Reply

Answer 8

burn4me Author

Level 1

0 points

Nov 21, 2011 5:48 PM in response to durignieux pierre

I tried everything but was still kept getting the no sign and spinning wheel. I just got back from dropping my computer off at the apple store. Thank you for trying to help.

Reply