10 Replies Latest reply: Nov 22, 2011 1:33 PM by aplCla55ic
aplCla55ic Level 1 Level 1 (0 points)

I've noticed the videos from iPhone and video camera aren't playing or showing any evidence there a video file. It shows the Play, pause, fastfwd, rewind bar like any other QuickTime file yet the files doesn't play anything. I'm only able to see the video thumbnail. I saw something that said with iPhoto you now can playback video with out having QuickTime open/running. I hope this is clear and descriptive enough to describe this problem. Thanks again for you help.


MacBook Air, Mac OS X (10.7.2), apple id updated mac stil shows old
  • Terence Devlin Level 10 Level 10 (129,305 points)

    Select one of the affected photos in the iPhoto Window and go File -> Reveal in Finder -> Original. A Finder Window should open with the file selected. Does it? Does it play?

  • aplCla55ic Level 1 Level 1 (0 points)

    It does not play... Am I out of luck? What did I do wrong? I simply imported the videos and at one point the playback was fine.

  • Terence Devlin Level 10 Level 10 (129,305 points)

    The obvious approach is to restore from your back up at this point.

     

    Regards

     

     

    TD

  • aplCla55ic Level 1 Level 1 (0 points)

    The other part of my question was what did I do wrong to bring me to this point?

  • Terence Devlin Level 10 Level 10 (129,305 points)

    No idea. I've no knowledge of your Library and its history I'm afraid.

     

    Regards

     

     

    TD

  • aplCla55ic Level 1 Level 1 (0 points)

    So, if I understand correctly you're saying there is no way to know if this will happened again? I've had this Library using iPhoto for almost exactly one month and had of these videos only a few days and fail to see how a file could become corrupt in a matter hours. I'm uncertain these errors are because of Photstream or some other reason but I must be certain this won't happen again, obviously, I don't think anyone would want to this happen to thier valuable family videos and such and i really feel this is some settings issue or some step that was missed in the import process or possibly just using iPhoto to import instead of Image caputre (for example).

  • Terence Devlin Level 10 Level 10 (129,305 points)

    In any event the only protection against data loss is an ongoing up-to-date back up.

     

    Possible causes (in no particular order):

     

    User Error

    Disk Damage

    Catastrophic Software Failure of some kind.

     

    But as Photostream doesn't work with video I don't see how that might be the cause. When you did the Show File command above, what format was the video file? Jpeg? Mov? Etc?

     

    As for the import process: how did you import? Managed or Referenced Library?

     

    A Managed Library, is the default setting, and iPhoto copies files into the iPhoto Library when Importing. The files are then stored in the Library package

     

    A Referenced Library is when iPhoto is NOT copying the files into the iPhoto Library when importing because you made a change at iPhoto -> Preferences -> Advanced. (You unchecked the option to copy files into the Library on import) The files are then stored where ever you put them and not in the Library package. In this scenario you are responsible for the File Management. 

     

    Regards

     

     

    TD

  • aplCla55ic Level 1 Level 1 (0 points)

    It didn't occur to me about Photstream not using videos. So that wouldn't be the cause of course but after reviewing what you said about the two options for the import process I would say I using the Manage Library option and I simply used iPhoto to import photos and videos for me. At this point I am by means ready to start adjusting advanced settings with out help. If I were to get advice i would have no problem making such changes but wouldn't on my own. I'm guessing the second option you listed is the more questionable method of running into problems if one doesn't know what their doing?

  • Terence Devlin Level 10 Level 10 (129,305 points)

    Stick with the Managed Library. There's nothing to be gained by changing to a Referenced one.

     

    Again, when you did the Show File on the movies, what format were they? What was the filesize too?

  • aplCla55ic Level 1 Level 1 (0 points)

    I apologize I left that out of my reply. It was .mov file type and this paticular file 455 KB.