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Greyed out "Sync" button...Much help needed

When I connect my iphone 4 (which is up to date and also my itunes is up to date) to the computer (Windows 7) to sync music, app, etc the "Sync" button is greyed out so I cannot sync anything whatsoever. Also, the "Apply" button is greyed out. This happened right after I upgraded to ios 5...restarted the computer and the phone...restored....reinstalled itunes itself...waited a month for a new update to come out...all the checks that needs to be checked are checked...googled tons of stuff...asked my techy friends...been there, done that, got a t-shirt, but unfortunately nothing seems to help this specific case.


I can download songs apps and stuff directly from the phone but I do not plan on buying all 300+ songs neither the 100+ apps again...but that is another option and I am aware of that.


I have considered iCloud but for many reasons I have decided not to use iCloud.


Pretty sure I wrote all the information that is necessary but if not please ask.


Any Suggestion for now is Appreciated!!

Thanks in Advance 🙂

iPhone 4, iOS 5.0.1

Posted on Nov 22, 2011 4:53 AM

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Greyed out "Sync" button...Much help needed

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