You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No sound coming from my iPhone 4s.

I just recently got an iPhone 4s. I am getting no sounds coming from it though. The ringer works, but all other sound is off unless the headphones are plugged in. This goes for recorded movies, music I purchased, youtube videos, the sound effects when I slide the login button. Everything is silent. I have restarted it a few times now, but to no avail. Even the sound buttons on the side do nothing; now they don't even bring up the sound volume overlay.


Any idea what might be wrong?


Thanks!

iPhone 4S, iOS 5.0.1

Posted on Nov 22, 2011 4:48 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2011 4:51 PM

I should add another odd wrinkle. Siri works fine. When I bring it up, the volume buttons on the side adjust the volume of her voice, but after I close the program, it all goes back to silent.


Also, I don't have the mute button on, just to get that out the way now. :-)

249 replies

Aug 16, 2012 6:32 PM in response to szayat

I have tried blowing the socket out with air to no avail. The first time it did this after cleaning out the headphone jack it worked.

The only way I can get it to work now is(not responsible for damage) throw it on the carpeted floor and "presto" it starts working again.

My guess is that over time there gets so much pocket lint in the jack it fails to disconnect after unplugging the headphones.My phone is an original 4 that has been thru several wars now.

Sep 17, 2012 3:21 PM in response to szayat

I had the exact same problem as you, the speaker worked with Siri, ringtone, but with everything else it was mute. Another weird thing was that if I unlocked the phone after a time without using it (about 3min) the unlock sound worked for one time and then it was the same problem again, and with the headphones everything worked perfectly.


I tried to clean the doc-connector and now when I have the charger connected and wiggle it a little bit the speaker works again as it should, so the problem is obviously the doc-connector. I just have to clean it better to get it work 100% again.


TL;DR


Speaker didn't work except for Siri and ringtone works with headphones as it should. Problem for me was that the doc-connector was dirty.


(iPhone 4s, iOS 5.1.1)

Sep 30, 2012 1:04 PM in response to szayat

Found a solution that worked for me.


Go to Settings > Sounds


Under Ringers and Alerts turn off the Change with Buttons. When that switch is on, the only thing that your volume contrals will change is your ring tone volumes. When it is off you can change your volumes for your apps. Somehow my volume for apps had been turned down all the way.


For a more detailed explanation, scroll down to tip 25 at the following link: http://artoftheiphone.com/2012/06/07/25-useful-iphone-tips/http://

Oct 13, 2012 1:24 PM in response to szayat

Hey i was too facing the same problem but finally got the permanent solution.

The problem is with the white pin of the dock, the pin has just got little pressed in so do one thing get a thin scale or a pin and press the dock pin from below to the upward side. The volume button will come. This helped me. Hope it also works for you too.

If it works then do help others

Oct 13, 2012 1:24 PM in response to liquisole

Hey i was too facing the same problem but finally got the permanent solution.

The problem is with the white pin of the dock, the pin has just got little pressed in so do one thing get a thin scale or a pin and press the dock pin from below to the upward side. The volume button will come. This helped me. Hope it also works for you too.

If it works then do help others

Oct 13, 2012 1:26 PM in response to szayat

Hey i was too facing the same problem but finally got the permanent solution.

The problem is with the white pin of the dock, the pin has just got little pressed in so do one thing get a thin scale or a pin and press the dock pin from below to the upward side. The volume button will come. This helped me. Hope it also works for you too.

If it works then do help others

No sound coming from my iPhone 4s.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.