Previous 1 2 3 4 5 Next 242 Replies Latest reply: Feb 12, 2016 12:59 AM by ppkoch Go to original post Branched to a new discussion.
  • dbeaud Level 1 Level 1

    I did not know about it! I am glad that Amemus took the time to post his comment for those of us who are not familiar with that feature.  I am new to iphones and happy to get help like that . Thank you Amemus!!!

  • inder922 Level 1 Level 1

    please help too i am facing the same problem.... not able to make a break through till now

  • 1theman1 Level 1 Level 1

    i find a solution


    - put the iphone on mute

    - restart ur phone

    - turn the mute back on

    - play a song

    - it Should be working now

    - if not

    - try Again

    - this time Leave the phone off for some time then try again


    i tryed it on 2 iphone (4 & 4s) and it worked

  • Level 1 Level 1

    HI All


    Same issue you here

    was on this link :

    Also a few people there.


    *** Can't get it to work HELP ...

  • Sharlz Level 1 Level 1

    IVE FOUND THE SOLUTION!! This has been a problem for me for a while now!!


    Anyhow.... Alot of replies on here said the make sure the headphone duct was clear of any dust or obstacles; HOWEVER, i found that aswell as that, i needed to clear the charger duct. Im not sure if there was dust in there too, but i found that blowing quite hard into the charger duct solved my problem. I tried many ways i saw on here, but found that the sound kept flicking on an off everytime i attached my charger. I blew into the duct to clear it and... WOL LAHHHH!!! Problem solved! I did also update my phone which apparently fixes any bugs, so hopefully i will not have this problem again!!


    HOPE THIS HELPS GUYS! Let me kno :0)

  • Level 1 Level 1

    HI chrisj28


    Mine to is from Vodacom, sent it in on friday.

    Let's see what the responce it.

    I will flip if say water damage never been near water.

    also under 30 day old.

    I would not leave it at that. look at this forum how many people had issue and apple replaced it


    ****Come on APPLE now where customer service !!!!!!!!

    Quick to sell but slow to service customer !!!! can see it's an issue !!!!

  • chrisj28 Level 1 Level 1



    They have contacted me today to say the phone is ready for collection yet they still expect me to pay, i agree this is ridiculous and totally unfair. My phone was still in the plastic and had an extra plastic cover, it was treated like a baby, never near any liquid, and even if it were this is no liquid damage fault. I also checked this before the phone went in and as far as i could see the indicator was still white at the time - lots of google research, restores and switching on and off before i sent it in. I have been arguing with them via twitter and am now waiting for  "higher level repairs" to contact me since friday. i will keep you all posted, please let me know what they come back to you with.

  • Level 1 Level 1

    HI chrisj28


    I shall keep you updated.

    Will try to find a high level to complain to.

    Please keep me up dated as well.

  • josemadero Level 1 Level 1

    blowing the charger thing worked for me! try iy!

  • josemadero Level 1 Level 1

    Really! im from colombia! and for me is very hard to fly to U.S to get it Replaced!!! it seems that dust makes the apple think he is in dock mode! so Just Blow the **** out of it and it will be fixed! it worked for me!

  • Anirudh Hingle Level 1 Level 1

    Even I am facing this problem since past 3 4 days and tried everything but no solution.


    I bought the iphone 4s from US in Dec'11 but now I am based out of Moscow. There are no apple stores in Moscow but there are few in Europe like Germany, France etc. Please tell me if the apple stores in Europe would be able to repair/replace my iphone purchased from US?

  • 5280 Level 1 Level 1

    I also have the same problem. I just returned from apple and they said to try a total reset- so I will lose some of my info unless I buy more storage. It seems by reading the posts that is not going to do anything anyway. This is the second time with this new 4s phone where something didn't work. I love the phone when it is working.  It reminds me of a European car!

  • saarah81 Level 1 Level 1

    Thank you so much for this advise, i was going a lil crazy trying to figure why i couldnt hear any music or watch videos but thanks to you, ive managed to get it working now!!! Cheers

  • CalabD Level 1 Level 1

    Total reset? That's supposed to work? R u sure? I'm without sound since just today

  • saarah81 Level 1 Level 1

    Think I posted to quickly! Managed to get the sound back bt for only like 5mins, so did a reset at home bt still no luck and so decided to take the phone into the Apple store. They said they have to do a total reset back to factory settings which can't be done from home so they did and still no sound, they couldn't fix it instead offered me a new phone for £119 since my phone is over a year old.

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