Previous 1 2 3 Next 34 Replies Latest reply: May 26, 2014 2:09 PM by idiophonics Go to original post
  • DarkAudit Level 1 Level 1

    Follow-up to follow-up. I purchased the track Morgenspaziergang from the iTunes store. The purchased copy plays fine. The Matched version keeps showing up corrupt and will not play.


    When I compared Get Info screens, I see the Purchased copy is twice the size (8 MB good vs 3.8 MB bad).


    Same song, same type, same bit rate. Shouldn't the files be the same size?

  • DarkAudit Level 1 Level 1

    I've found something weird. I deleted some tracks from that corrupt list and re-added the same source files. This time I've come up with "uploaded" instead of matched. Deleted some others and submitted different source files. A couple matched and were good files when I downloaded the AAC. More often the new file uploaded.

  • roebeet Level 2 Level 2

    FYI @DarkAudit, I have "The Crossing" (2002 version) - I was able to match all 15 files, including the three you were having issues with.


    Keep in mind that there are at least two masterings of this on CD that I'm aware of - the original from the late 80's / early 90's and then the 2002 remaster.  So if your tracks are from the old CD master, perhaps the mastering itself is causing the problem?  Just a guess, here.

  • TheVamp Level 1 Level 1

    I had similar problems with about a dozen songs out of maybe 2000 (hey im a lightweight comparatively speaking i know).  All of my songs have been purchased from iTunes, and the number could be more I just havent completed my review.


    As luck would have it, my daughter has a backup copy of our library (up until we turned it off last month), and I have been running file size checks against what is now on my system versus what is on hers.


    Before I remembered that I had a clean copy of my library, I just replaced the errant songs with new copies (cause what is twelve bucks?), and scolded myself for not having a better backup plan.


    With all that said, it is important that people understand that iMatch can destroy parts of your library, and you should plan accordingly.


    To add to your list, James Taylor Enough to Be On Your Way from his Greatest Hits album.  I will add more as this progresses and after I am certain that these files weren't somehow corrupted before my iMatch fiasco.

  • DarkAudit Level 1 Level 1

    I don't know what is going on with Apple, but I'm done trying to deal with them. Their most recent email was demanding account information to proceed. THE **** WITH THAT. There is absolutely no reason why Apple would need to access my personal account in order to check the files they already had before Match ever went live. Something stinks.


    In actual news, I deleted the corrupt files from my library and the cloud, and then readded the original file. Every one of them uploaded instead of matched. The only change was the tag information. I ran my entire library through TuneUp after Match went live.

  • orchetect Level 1 Level 1

    I am also getting the strange behavior of only some tracks matching from an album, despite having been ripped from a CD and/or having ID tags that exactly match the tags on the iTunes Store.


    I did a little digging, and I found that the tracks that refused to match reported a different track duration than what was on the iTunes Store - usually only 1 second apart.


    For example:  A song is 3:45 in duration in my iTunes library, but on the iTunes Store reports the song as being 3:44.


    I am sure this discrepency has to do with the type of audio format - there can be very small differences in how files are encoded that can affect how the track duration is rounded up or down.


    This is obviously an oversight on the part of Apple.  They need to improve their algorithm to account for this.  In the mean time, there are some workarounds to get tracks to match, but it's rather tedious and honestly should not be necessary.

  • roebeet Level 2 Level 2

    wrong thread, so deleted my post. My bad 

  • Regodedor Level 1 Level 1

    Any place or email to which I can report corrupted songs to Apple?

  • Iammoo Level 1 Level 1

    I've tried uploading Kings of Leon - Use Somebody on to itunes match itunes match keeps replacing it with Somethings Got To Give by Beastie Boys I"ve deleted the song and reloaded it several times just to make sure but the Beastie Boys keep appearing I do how ever like the Beastie Boys song.

  • beelineuk Level 1 Level 1

    I have the same issue. Corrupt matched songs that cannot be downloaded.


    It's the same across 4 different devices and 3 different networks. Clearly an issue on Apples end which needs to be resolved.

  • thedanielson3000 Level 1 Level 1

    More Than a Woman (Glee Cast Version) - Single isn't downloading properly. I looked at the customer reviews and apparently I'm not the only one who's having this problem..

  • JimmyJames82 Level 1 Level 1

    Download the uploaded song. Click "Get info". Change the end time to 3:44 (or same time as listed in the store). Click okay. Then right click and click "create AAC version" (or mp3). Then add the song again to iTunes Match and it should match instead of upload.


    Let me know if that helped.




  • Scott Paine Level 1 Level 1

    Just means the copy you got from the iTunes Store is a different file than the one matched in iTunes Match. Not surprising, considering the Store often has the same song available from multiple albums or singles, just like in a physical music shop. Maybe the one in their Match DB got corrupted when it was copied to there.


    But, if you have a corrupted Matched song, you can find out if the Store has a good copy if the corruption is in the first minute and a half, by playing the preview on the iTunes Store. Then, build a playlist of corrupted songs you could buy if you win the lottery=)


    A Word Of Caution to people doing the MacWorld Mass-Delete-Match-Download method to upgrade your old music files: Empty your Trash first, then delete the songs from iTunes, then goto your Trash and move them all to a backup folder somewhere else. After you play all the matched songs, replace any corrupted ones with your backed up ones, then re-trash the rest. At least then you won't be stuck with a song that skips and pops (unless your original was that bad) AND you can still put those ones in a playlist to upgrade later some other way...


    Also, report this problem directly to Apple via the Feedback forms for iTunes or iCloud, or the Express Lane if you can. Maybe they'll realize that adding a feature to quickly report corrupted files in their Match DB would make it easy for them to clean up their service and keep their strangle-hold on the music industry!

  • MercieD Level 1 Level 1

    I don't think it's the issue of any particular song.  I have found that is happening with a lot of my music.  Sometimes it shows the title and artwork for one song while playing another, sometimes it just skips a song by breifly showing the title and artwork and immediately flipping to the next and sometimes it stops playing altogether.  It doesn't matter if it's from iCloud or not. Some are songs purchased from iTunes (from my PC, from my old iPhone and on my new iPhone 4GS) and some are songs that I pulled from my CD collection so it may not be an iTunes issue.  It happens when I'm in shuffle mode. 

  • Ricky09 Level 1 Level 1

    Basically about 50% of my song based (around 3000 songs) is corrupted. If I select song A - it plays song T... Wrong match!

    The artwork is correct and corresponds to T - but the Get Info data is song A.


    This is crazy....


    I guess I have to delete the whole thing, reload it and remove iMatch...


    Unless someone comes up with a better solution.