Why was i told i would have iLife 11' and iDVD and i don't?

Question

Level 1

10 points

Why was i told i would have iLife 11' and iDVD and i don't?

Hi Apple People

I just bought the new MacBook pro about a week ago and when i asked at the sales desk if it will come with all the software e.g iDVD, iLife 11', iWeb

they told me that yes it would,

well i have have searched through my macbook for a long time now and its not on here.

Why is this? they shouldnt say the programs are on here if there not.

Any advice on how to go about dealing with apple and getting them for free because i dont think i should have o pay for something they already told me i was getting for free!

Someone help me on how to go about this situation please 🙂

iPhone 4

Posted on Nov 24, 2011 1:18 AM

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Answer 1

samberl

Level 4

2,007 points

Nov 24, 2011 1:35 AM in response to kahlia.nuia

The iLife applications, iMovie and iPhoto are downloadable from the Mac App Store for free under your Apple ID.

iDVD and iWeb are no longer supported under Lion.

You will need to purchase the iLife 11 DVD package to install iDVD and iWeb.

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Answer 2

kahlia.nuia Author

Level 1

10 points

Nov 24, 2011 2:25 AM in response to kahlia.nuia

Hi thanks for the reply 🙂

When i was in the apple store though i was very pacific in asking questions about what come with the mac and what doesnt due to my friend purchasing one and discovering hers didnt have these programs and warned me to ask before buying.

I was told by the staff member that they would be free with my purchase and at no extra charge, they were supposed to be already installed into my mac

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Answer 3

kahlia.nuia Author

Level 1

10 points

Nov 24, 2011 2:27 AM in response to kahlia.nuia

and iPhoto and iMovie were already loaded onto my mac, i didnt have to go into the App store to download them.

If that helps with what i mean in my first question.

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Answer 4

iMavy

Level 1

25 points

Nov 24, 2011 2:28 AM in response to kahlia.nuia

there is iLife on every mac out of the box. search in applications for it.

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Answer 5

samberl

Level 4

2,007 points

Nov 24, 2011 2:41 AM in response to kahlia.nuia

iDVD and iWeb are no longer included in the latest Macs.

If your Mac came with Lion installed, then, you don't get iDVD and iWeb.

iDVD and iWeb can only be had by purchasing the retail version of iLife '11 on DVD.

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Answer 6

rgoldd

Level 1

110 points

Nov 24, 2011 3:13 AM in response to kahlia.nuia

You no longer get any disc with the computer if the hardrive/SSD fails it will automatically connect to the wifi/ethernet you choose and download Lion again. That takes care of the Lion disk

The iLife disc is no longer included either, the Apple ID you registered your computer with has your iLife stored and so if you computer needs to reinstally iLife for any reason you just go to the App Store on your Mac and click the Purchased tab and all the iLife programs will be there with Install next to them.

The hardware tests and such I belive are when you restart your computer if you hold down the option key before the Apple logo appears it will give you the option to choose Lion Recovery HD.

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