8 Replies Latest reply: Mar 4, 2015 11:29 AM by kbastian
Doug Mitchell Level 1 Level 1

I am using an iPad 2 and suddenly most apps especially games have lost sound but music plays normally as do videos viewed in utube. Any ideas?

iPad 2, iOS 5
Solved by Doug Mitchell on Nov 25, 2011 1:48 PM Solved

Never mind. I had inadvertently turned the sound off on the side of the iPad. All is back to normal.

  • King_Penguin Level 10 Level 10

    Have you got notifications muted ? Only notifications (including games) get muted, so the iPod and Videos apps, and headphones, still get sound.


    Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

  • Doug Mitchell Level 1 Level 1

    Never mind. I had inadvertently turned the sound off on the side of the iPad. All is back to normal.

  • Swarga Level 1 Level 1

    I am using iPad 2 and I am unable to get any sound for games. Music plays normally and so does everything on YouTube . Any suggestions?   IPad 2.  iOS 5.1

  • Doug Mitchell Level 1 Level 1

    This happened to me. The solution was that I had turned the sound off at the slide switch on the upper right side of the iPad.

  • Swarga Level 1 Level 1

    I have tried that too, with no results. Should the side button be up or down?. I have tried going on setting >general> and clicked on rotation lock and then slid the side button to the top. Still no sound. Prior to upgrading to 5.3.1 version the sound was fine.  


    Can anyone help please

  • Philly_Phan Level 6 Level 6

    The side switch is real confusing.  Depending on your settings, it may affect the mute or it may affect the rotation lock.  This support article from Apple provides detail.



    In case you're wondering, here is the history.  Originally, the mechanical switch affected only the rotation lock and the mute was a software switch elsewhere.  In IOS-3, it was changed to be the mute switch and the rotation lock became a software switch.  This was done to ensure consistency among IOS devices.  Unfortunately, a large quantity of users complained loudly, alleging that they turned the rotation lock on and off several times every hour and the convenience of the mechanical switch is essential.  In IOS-4, Apple bowed to the whiners and made the switch function selectable and now we're stuck with a mess.


    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • Gsteph Level 1 Level 1

    I have the same issue. Since the latest iOS update, all my game sounds do not work. Music and videos work. All settings are turned on. Can anybody fix this?

  • kbastian Level 1 Level 1

    for me, I had checked volume and everything was fine, but then I realized that do not disturb was on. Apparently that feature allows music and videos to play, but not notifications or games out.