Apple TV remote affecting other devices

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Level 1

4 points

Apple TV remote affecting other devices

Hi,

I've got an Apple TV 2 and a MBP in the same room. I've managed to pair the Apple TV's remote with the AppleTV (by holding menu and right for 5 seconds) so that the MBP's white remote now does not work with the AppleTV.

I just cannot get the AppleTV's remote to stop working with the MBP though. I've tried pairing the MBP's remote with the MBP and after doing so the Security & Privacy system preferences panel now states "This computer will only work with the paired remote", but both remotes still affect it. This makes home sharing useless as I cannot control my music being shared by my MBP while it's on without causing iTunes to start acting up on my MBP.

I've even tried selecting "Disable remote control infrared receiver" and this doesn't do anything either. All remotes still work!

Thanks in advance for any help.

Regards,

Nick

AppleTV 2

Posted on Nov 26, 2011 3:32 AM

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Answer 1

Alley_Cat

Level 7

20,548 points

Nov 26, 2011 3:43 AM in response to nicholas1601

Weird. You've tried pairing each remote with a single device, and also tried disabling IR on the MBP which would be my other suggestion.

Did you do the pairing one device at a time with the other swicthed off?

Apart from rebooting and repeating the steps or a poor suggestion of obscuring the IR sensor on the MBP if you can locate it I'm not sure what you could try next.

Which version of Mac OS is on the MBP - check if other users have remote issues in case there's a bug in your software version.

AC

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Answer 2

Alley_Cat

Level 7

20,548 points

Nov 26, 2011 3:46 AM in response to Alley_Cat

May or may not help to reset the Macs PRAM/SMC and repair permissions with Disk Utility.

If you haven't restarted it, possible the disable IR only kicks in at next reboot.

AC

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Answer 3

Alley_Cat

Level 7

20,548 points

Nov 26, 2011 3:50 AM in response to Alley_Cat

NOTE - Ensure you only follow the instructions for your SPECIFIC Mac model family and not not try things designed for older Macs on newer ones. If in doubt don't do it.

Links below have related links at the sides which may be more applicable depening on OS and model.

Reset SMC:

http://support.apple.com/kb/HT3964

Reset PRAM:

https://support.apple.com/kb/HT1379

AC

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