4 Replies Latest reply: Nov 28, 2011 9:14 AM by nicholas1601
nicholas1601 Level 1 Level 1 (0 points)

Hi,

 

I've got an Apple TV 2 and a MBP in the same room. I've managed to pair the Apple TV's remote with the AppleTV (by holding menu and right for 5 seconds) so that the MBP's white remote now does not work with the AppleTV.

 

I just cannot get the AppleTV's remote to stop working with the MBP though. I've tried pairing the MBP's remote with the MBP and after doing so the Security & Privacy system preferences panel now states "This computer will only work with the paired remote", but both remotes still affect it. This makes home sharing useless as I cannot control my music being shared by my MBP while it's on without causing iTunes to start acting up on my MBP.

 

I've even tried selecting "Disable remote control infrared receiver" and this doesn't do anything either. All remotes still work!

 

Thanks in advance for any help.

 

Regards,

 

Nick


AppleTV 2
  • Alley_Cat Level 6 Level 6 (17,935 points)

    Weird.  You've tried pairing each remote with a single device, and also tried disabling IR on the MBP which would be my other suggestion.

     

    Did you do the pairing one device at a time with the other swicthed off?

     

    Apart from rebooting and repeating the steps or a poor suggestion of obscuring the IR sensor on the MBP if you can locate it I'm not sure what you could try next.

     

    Which version of Mac OS is on the MBP - check if other users have remote issues in case there's a bug in your software version.

     

    AC

  • Alley_Cat Level 6 Level 6 (17,935 points)

    May or may not help to reset the Macs PRAM/SMC and repair permissions with Disk Utility.

     

    If you haven't restarted it, possible the disable IR only kicks in at next reboot.

     

    AC

  • Alley_Cat Level 6 Level 6 (17,935 points)

    NOTE - Ensure you only follow the instructions for your SPECIFIC Mac model family and not not try things designed for older Macs on newer ones.  If in doubt don't do it.

     

    Links below have related links at the sides which may be more applicable depening on OS and model.

     

     

    Reset SMC:

     

    http://support.apple.com/kb/HT3964

     

    Reset PRAM:

     

    https://support.apple.com/kb/HT1379

     

    AC

  • nicholas1601 Level 1 Level 1 (0 points)

    Hi Alley_Cat,

     

    I've tried reseting the SMC, PRAM and repairing permissions to no avail.

     

    I'm running Lion 10.7.2.

     

    I've tried using the same remote on another laptop and toggling the disable remote IR checkbox kicks in immediately.

     

    I'm going to get an iMac any day now so will just park this until then.

     

    Thanks for your help!