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Folbo

Q: Server Connections Interrupted

I am being frequently warned of my wireless connection to my TC as being 'Interrupted', by frequently I mean every 15 minutes or so.

 

The TC has been in the same location for two years, my MBP (18 months old) is suffering in all locations around the house, locations where it has always worked in the past etc.

 

The problems have appeared only over the last few weeks, either since the latest TC firmware upgrade, or the latest Lion patch ... I do not know which to blame !

 

Any suggestions as to where to look would be good or what to test would be good.

 

BTW. When I have searched for this in the last few weeks I keep getting hits back to 2009 ... a different OS on different hardware ... is there any simple way of searching these forums, or setting them up so that 'suggestions' do not lead me to old discussions ... it is extremely fustrating and, I would suggest, not nescesary.

 

Regards

 

Martin.

Macbook Pro 2010, Mac OS X (10.7.2)

Posted on Nov 27, 2011 12:18 AM

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Q: Server Connections Interrupted

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  • by Dino1956,

    Dino1956 Dino1956 May 1, 2012 6:08 AM in response to Ray Allen
    Level 1 (41 points)
    May 1, 2012 6:08 AM in response to Ray Allen

    How does one Downgrade the Firmware without losing his current configuration?

  • by kvan,

    kvan kvan May 1, 2012 8:11 AM in response to SBeattie2
    Level 1 (10 points)
    May 1, 2012 8:11 AM in response to SBeattie2

    SBeattie2,

     

    No, this happens when I've copied a small file to the drive (such as a checkbook program backup file, <5 MB) and the drive is sitting idly mounted in the background.

     

    Also, my "trick" didn't work for very long. I am still getting the "server connection interrupted" pop-up when the drive is mounted, sitting idle (and only on the MBP 17, not the MBP 15, both running SL 10.6.8). What I would like to know—because I suspect it might be key to finding a solution—is why sometimes the drive mounts with the hard drive with a WiFI icon on it and sometimes with the hard drive with the people icon on it. If you get info on either one, it says connected via SMB.

     

    Wait! Does anyone experiencing this problem have an Airport Express or other network-extender type of device? I wonder if I'm inadvertantly accessing the disk via the express portion of the network, and then… Wait, that doesn't make sense. Hmm… <stumped>

  • by MotoBarsteward,

    MotoBarsteward MotoBarsteward May 13, 2012 5:03 AM in response to Folbo
    Level 1 (0 points)
    May 13, 2012 5:03 AM in response to Folbo

    The popup problem appears to have gone with the update to 10.7.4. Anyone else agree?

  • by luis92100,

    luis92100 luis92100 May 13, 2012 7:47 AM in response to MotoBarsteward
    Level 1 (0 points)
    May 13, 2012 7:47 AM in response to MotoBarsteward

    Still there for 10.7.4 also got a Time machine error like "time machine backup file still in use" that appears after pop up and goes away by rebooting time capsule and mac.

     

    10.7.4 correct the always checked "Reopen windows when loggin back" error when shutting down. 3 years to do that, may be they will correct the disconnect problem within the next three years...

     

    I am so sorry for Apple,  and now we have trojans like W...s !

     

  • by Dino1956,

    Dino1956 Dino1956 May 13, 2012 12:24 PM in response to MotoBarsteward
    Level 1 (41 points)
    May 13, 2012 12:24 PM in response to MotoBarsteward

    I still get the error once in a while. Regardless of Updates, Downgrades, etc.. Someone told me the my Griffin Powermate which loads at Start Up may be the issue. I got rid of THAT & still get the Error. The strange thing is the drive is still accessable & working even when the Error pops up. So again, it's a nuisance more than anything.

  • by nerfTractor,

    nerfTractor nerfTractor Jun 20, 2012 1:47 PM in response to Folbo
    Level 1 (4 points)
    Apple Music
    Jun 20, 2012 1:47 PM in response to Folbo

    For a while, I reverted my firmware to 7.5.x and did not see this message for months. Because of various other annoyances with Time Capsule connectivity across a PC/MAC mixed LAN, I re-upped to the current firmware. Immediately I began to see the "Server Connections Interrupted" dialog multiple times a day.

     

    My experience, for what it's worth. The error message appears to be harmless, although of course annoying and worrying as well. And it is entirely the result of issues with the latest firmware.

  • by SBeattie2,

    SBeattie2 SBeattie2 Jun 20, 2012 3:45 PM in response to MotoBarsteward
    Level 2 (185 points)
    Servers Enterprise
    Jun 20, 2012 3:45 PM in response to MotoBarsteward

    Still happens on 10.7.4 - No difference in behavior at all.

  • by SBeattie2,

    SBeattie2 SBeattie2 Jun 20, 2012 4:10 PM in response to nerfTractor
    Level 2 (185 points)
    Servers Enterprise
    Jun 20, 2012 4:10 PM in response to nerfTractor

    I have done extensive troubleshooting on this problem.  Apple even replaced my Time Capsule.  Replacing the Time Capsule made no difference at all.

     

    I have downgraded all the way back to 7.5.1 firmware - done factory resets and reconfigured the Time Capsule in all of its possible configurations - with no difference in the behavior of the popup.

     

    The problem (based on my testing and observations over a long period of time) may be contributed to - but not necessarily directly caused by the 7.6 and later firmware.

     

    If I install Snow Leopard 10.6.3 or 10.6.4 (without doing any updates) - I do not get the popup - rather my AFP share quietly disconnects wtih no popup warning of any kind.  I simply have to reconnect it.  Somewhere in between Snow Leopard 10.6.5 and 10.6.8 - the popup started to appear - and somewhere around 10.6.8 - the 7.6 firmware upgrade became available.  I believe the combination of 10.6.8 and the 7.6 firmware is causing the popup - the Time Capsule is causing the Mac to think it has disconnected (and maybe it actually does disconnect for a fraction of a second) - but as of 10.6.8 - this lost connection is very accuratly detected by the the OS and the popup appears.  It does seem that by the time you even notice (or can respond to) the popup - the connection has re-established itself.

     

    I only get the popup (in 10.6.8 and later) or the share quietly disconnects (in 10.6.4 and earlier) - when I have the TC mounted in finder (via AFP) - and I have either written or read a very large amount of data to the TC.  By "large" I mean multiple gigabytes (such as copying an entire iTunes or iPhoto folder (or both of them)) to the drive.  The copies are always successful - but usually a few minutes after the copy completes - the popup will appear saying that the drive has disconnected.  If I don't do anything with the popup - I can still access the share and nothing appears to be wrong - however - at regular intervals following the initial appearance of the popup - the popup will reappear - even when the Time Capsule is just sitting there idle.  This behavior repeats for anywhere for 4 to 8 more hours - at which point the popup ceases to appear - or until the share is unmounted.

     

    If I mount the share specifically via SMB (via go connect to server smb://address of TC) I can copy data and leave the share connected for days - without any popup appearing.  This is assuming that the data being copied is data that can be successfully copied via SMB and does not have any AFP dependencies.

     

    It is almost as if when copying large amounts of data over AFP to the Time Capsule - that some threshhold is being set where maybe a flag within the OS is being set to indicate possible incompleteness of the copy operation or somehow it is incorrectly flagging a problem that it feels it needs to report to the user.  In any case - I believe it is erroneous and some type of flag is not being reset when the copy completes successfully.

     

    One thing I have not tried - is to copy a large amount of data - and then immediately copy a small amount of data before the popup has a chance to appear.  I might try this and report back.

     

    Also - Time Machine never seems to produce the popup - because Time Machine mounts the share via AFP - only when a backup is required - it then copies large amounts of data to the TC - and then immediately disconnects the AFP share - before the condition that causes the popup has a chance to appear.

     

    If one were only to use the TC for Time Machine backups - then one would not ever see this error/warning.  Is this possibly also a bug in the implementation of the AFP protocol as of Snow Leopard 10.6.8?

     

    Is anybody else seeing the exact behavior that I have described here and under the same conditions?

     

    Message was edited by: SBeattie2 - Corrected typo's in version numbers.

  • by mmassena,

    mmassena mmassena Jun 20, 2012 11:58 PM in response to Folbo
    Level 1 (0 points)
    Jun 20, 2012 11:58 PM in response to Folbo

    My boyfriend did a little sleuthing and found removing the following file will get rid of these messages. We've been running this change on our computers for the last month or so with no ill effects.

     

    /System/Library/LoginPlugins/FSDisconnect.loginPlugin

     

    The following steps should sort you out:

     

    1. Click on the spotlight icon (magnifying glass) in the upper right of your screen
    2. Type in 'terminal'
    3. Click the 'Terminal' icon (black with white border) under applications
    4. Type in the following command and hit enter: 'sudo mv /System/Library/LoginPlugins/FSDisconnect.loginPlugin /System'
    5. It will prompt you for your user password. Type it and hit enter again
    6. Reboot

     

    This just moves the plugin so you can restore it again if needed.

  • by Dino1956,

    Dino1956 Dino1956 Jun 21, 2012 11:52 AM in response to mmassena
    Level 1 (41 points)
    Jun 21, 2012 11:52 AM in response to mmassena

    Yea but that may Disable ALL Login Items. It's Not Specific to just the Time Capsule Hard Drive. I have other Drives hooked up to my iMac. I would still want them to Load at Startup.

  • by Chris Gibson1,

    Chris Gibson1 Chris Gibson1 Jul 3, 2012 3:47 PM in response to Folbo
    Level 1 (5 points)
    Jul 3, 2012 3:47 PM in response to Folbo

    FWIW, I just found this thread because I am having the same symptoms on a brand new Airport Extreme when using a Lacie 3TB Hard Drive via the Extreme's USB. So in my case the TC problem also appears in Airport Extreme usage alone (i.e I do not own a Time Capsule).

     

    Main machine experiencing problem is wired (ethernet-connected to Extreme) Mac Pro running 10.5.8.

     

    Airport Extreme reports 'Version 7.6.1' so it appears Apple uses same firmware for both it and Time Capsule?

  • by Chris Gibson1,

    Chris Gibson1 Chris Gibson1 Jul 3, 2012 3:45 PM in response to nerfTractor
    Level 1 (5 points)
    Jul 3, 2012 3:45 PM in response to nerfTractor

    nerfTractor said: "My experience, for what it's worth. The error message appears to be harmless, although of course annoying and worrying as well. And it is entirely the result of issues with the latest firmware."

     

     

    What bothers me is the Lacie drive's power light is constantly flashing on/off as if it is going to sleep mode and then spinning back up...that is not activity I would think would be good for it over the long term?

  • by LaPastenague,

    LaPastenague LaPastenague Jul 3, 2012 5:13 PM in response to Chris Gibson1
    Level 9 (53,016 points)
    Wireless
    Jul 3, 2012 5:13 PM in response to Chris Gibson1

    Feel the box.. if the drive is continually spinning up and then spinning down.. stop it happening.. it is likely to break the drive in no time.

  • by Mike Bernhardt,

    Mike Bernhardt Mike Bernhardt Sep 3, 2012 6:36 PM in response to SBeattie2
    Level 1 (5 points)
    Sep 3, 2012 6:36 PM in response to SBeattie2

    I am having the exact same issues as you. I posted a new question about this before I saw this very long thread: https://discussions.apple.com/message/19465712?ac_cid=op123456#19465712

  • by SBeattie2,

    SBeattie2 SBeattie2 Nov 19, 2012 4:33 AM in response to Mike Bernhardt
    Level 2 (185 points)
    Servers Enterprise
    Nov 19, 2012 4:33 AM in response to Mike Bernhardt

    This problem seems to be corrected in Mountain Lion 10.8.2.  I have not seen the disconnect popup even after copying very large files.  The firmware on the Time Capsule has not changed - so it must have been something in the OS that was corrected in 10.8.2 - because I was still seeing the problem in both the beta and initial release of Mountain Lion.

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