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  • 150. Re: Server Connections Interrupted
    Mike Bernhardt Level 1 Level 1 (5 points)

    Interesting. I upgraded to Mountain Lion yesterday and I'm still getting them!

  • 151. Re: Server Connections Interrupted
    SBeattie2 Level 1 Level 1 (40 points)

    Mike - Sorry to hear that you are still having the issues.  I have both upgrades and clean installs of Mountain Lion - and the issue has not surfaced 10.8.2 on any of the Macs.  I'm starting to wonder if something in the data being copied is triggering the problem and maybe in my case whatever that was is gone.  I used to be able to recreate the problem in minutes - just by copying my iTunes and iPhoto libraries - now it doesn't happen.

     

    ~Scott

  • 152. Re: Server Connections Interrupted
    Mike Bernhardt Level 1 Level 1 (5 points)

    In my case, it just comes up at random times. We are not storing data that is constantly in use. We keep a shared iPhoto library on it that 3 computers use once in a while, that's about it. No relation between when iPhoto is in use and the disconnects.

     

    One thing I haven't tested is if it happens if I keep iPhoto open on one of them.

  • 153. Re: Server Connections Interrupted
    GApples Level 1 Level 1 (0 points)

    I'm using 10.8.2 and the message still pops up.

     

    - Mac is connected to and uses a shared folder in a windows PC.

    - Windows PC sleeps.

    - Mac sleeps.

    - Mac wakes up.

    - Mac displays the message.

     

    I know the connection is interrupted. Please stop displaying the stupid message, Apple!

  • 154. Re: Server Connections Interrupted
    SBeattie2 Level 1 Level 1 (40 points)

    I think the scenario that you are describing (with the share to the sleeping Windows PC) - is different than the scenario that many of the posts on this thread are referring to.  Could you clarify when you get the "Server Connections Interrupted" popup - which connection is it referring to - the Windows Share - or the Share to the Time Capsule - or Both.  I would think it would be understandable if the popup were referring only to the Windows share - but in case of the majority of this thread - the popup occurs (on the Mac) for the share to the Time Capsule - after significant amounts of data are copied to the share - whether or not the Mac has slept or not - and theoretically both the Mac and Time Capsule should be able to sleep and wake without a popup.  For me - since 10.8.2 - everything sleeps and an everything wakes - without any disconnect popup.  Your windows share is probably in-fact losing the connection to the server when the Windows machine sleeps - and possibly the popup is justified in that one scenario.

     

    ~Scott

  • 155. Re: Server Connections Interrupted
    tessmar Level 1 Level 1 (0 points)

    I'm relatively new to the Apple world, but found this thread because I suddenly am getting this "Server Disconnect" message as of today. Running Airport Utility 5.6 tells me that the TC version (I assume this means the firmware) is 7.6.1. I have not knowingly upgraded firmware to the best of my knowledge. My Macbook Pro is on Lion 10.7.5. Appple did download software upgrades several days ago (may have been last week), but I did not see this error message until today, starting this morning. My TC i(4th generation and less than a year old) is connected via WiFi and used as a data store and router but not as my Time Machine.

     

    Each time it appeared I have used Finder to check that the TC was indeed still connected and I can access the data. The only other change I have made to anything recently was to add a firewire Seagate drive to use (with Carbon Copy Cloner) to back up the data on the TC.

     

    For now I am just ignoring the message, not clicking on the "ignore" button within it, but just leaving it there. Doesn't seem to affect a thing. I'm finding this less annoying than continually clicking on something to get rid of it only to have it reappear every few minutes.

     

    If I wanted to try the earlier firmware, would I need to hold down the option key while selcting "Upload Firmware" from the "Base Station" menu in Airport Utiliity (and why does this say "upload" rather than "download"...or am I in the wrong place entirely?

     

    I did have a power failure at the house the other day for about 14 hours if that is relevant. Power came back at 2:30AM so I don't know what the status light on the TC showed. It was green when I got up and has stayed green since.

  • 156. Re: Server Connections Interrupted
    LaPastenague Level 8 Level 8 (35,360 points)

    tessmar wrote:

     

    My TC i(4th generation and less than a year old) is connected via WiFi and used as a data store and router but not as my Time Machine.

     

     

    If I wanted to try the earlier firmware, would I need to hold down the option key while selcting "Upload Firmware" from the "Base Station" menu in Airport Utiliity (and why does this say "upload" rather than "download"...or am I in the wrong place entirely?

     

    If the TC is less than 1year old the firmware cannot be flashed back earlier than 7.6

    Earlier Gen4 can be flashed but once the 7.6 firmware came out.. Apple stopped the ability of the Gen4 to go back.. don't ask me why.

     

    There are some suggestions in the thread for fixes.

     

     

     

    I did have a power failure at the house the other day for about 14 hours if that is relevant. Power came back at 2:30AM so I don't know what the status light on the TC showed. It was green when I got up and has stayed green since.

    I would suggest the power failure could have triggered it.. but it was bound to happen.. the why is still unclear.

     

    I do recommend you jump in and change a few things on the TC..

    I would give it SMB names for everything, ie short, no spaces, pure alphanumeric.

    Make sure in particular the hard disk does not have a split name.. Apple seems to have changed tack a few times on default names for the TC hard disk.. some with spaces and some without.

     

    What role does the TC have in the network, ie is it router or bridge?

  • 157. Re: Server Connections Interrupted
    SBeattie2 Level 1 Level 1 (40 points)

    To:  Tessmar - Out of curiosity - are you on Mountain Lion 10.8.2?  For me - 10.8.2 seems to have resolved the issue ... although others are saying 10.8.2 has not fixed the problem for them.

     

    ~Scott

  • 158. Re: Server Connections Interrupted
    tessmar Level 1 Level 1 (0 points)

    The TC is a router, not a bridge.

    The disk name is simply "data"...can't be more simple than that!

    Do you mean all the data names need to be SMB or just the disk name?

  • 159. Re: Server Connections Interrupted
    tessmar Level 1 Level 1 (0 points)

    I am on Lion 10.7.5. The machine was purcchased from Apple in the Fall of 2010 with Snow Leopard. I was very happy with that. I trusted that Lion would be better but held off upgrading for some time as the reports of problems started cropping up. I did not, at that time, think I would need a bootable drive or to check every update to be sure there were not issues with it before installing, ala Windows. So I am now waiting for my OWC drive to be delivered so I can clone the HD and then figure out if and when to convert to Mountain Lion.

     

    I'm not sure I'm seeing a 100% certain fix described, so at this point I am just ignoring the message, pushing it off to the side and not clicking on it. As far as I'm concerned it can just sit there waiting for me to answer it. At least that way it's not disrupting me every few minutes telling me something is wrong when there is no error.

     

    But as others have noted, Apple really should have a way to report bugs like this or at least monitor these forum threads describing problems. 

  • 160. Re: Server Connections Interrupted
    SBeattie2 Level 1 Level 1 (40 points)

    There is no need to respond to the popup - you can continue ignoring it when it occurs.  You can rest assured that the TC has not disconnected and that it is a false alarm.

     

    I have upgraded (or clean installed) all of my Macs to Mountain Lion.  Far far fewer issues with Mountain Lion than Lion - based on my experience.  I suggest you upgrade.

     

    This bug was reported to Apple (by me) and there was an open case for it for quite a long time.  The problem got escalated several levels - but Apple kept saying they were unable to reproduce the issue and never indicated that there was a known cause.  They even replaced my Time Capsule - and that made no difference.

     

    You can report bugs to Apple at bugreport.apple.com - but I believe - as of recently - bug reporting is limited to registered Apple Developers with a "paid" subscription.

     

    I am no longer able to produce the popup - so I can't open a bug report for it - otherwise I would.

     

    ~Scott

  • 161. Re: Server Connections Interrupted
    SBeattie2 Level 1 Level 1 (40 points)

    To LaPastenague:

     

    Reading your post made me think of something that may be relevant.  A while ago - possibly around the time that I upgraded to 10.8.2 - I also renamed my time capsule from TimeCapsule01 to TC01  (for reasons entirely unrelated to this problem).  There is a very slight possibility that renaming it to a simple uppercase name with no special characters is what resolved the problem.  I could rename it back to see if the popup occurs - but that will be a bit of a pain to do that.

     

    ~Scott

  • 162. Re: Server Connections Interrupted
    tessmar Level 1 Level 1 (0 points)

    Scott-

    I'll consider upgrading to Mountain Lion only after I get my new drive and creat a bootable clone in case I don't like the results. Never thought I would have to do that with Apple, but.

     

    It will be interesting, at that point, to see if the problem goes away. But I agree that simply not responding to the popup is, albeit a jury-rigged one, a reasonable resolution for now.

     

    Of course any of us could send you a snap of the popup but I don't see that Apple is going to know much more by seeing that simple-minded panel than they hae already been told. If they follow a thread like this they have a number of different configurations that are seeing the issue.

  • 163. Re: Server Connections Interrupted
    tessmar Level 1 Level 1 (0 points)

    Scott

    Oh goodie, just got another one. I must have accidently responded to the previous one, though I don't think so. But I wanted to mention that the TC name (as opposed to the volume name, which is "data") is my first and last name...oh heck, here it is:

     

    It's actually "Harvey Stein's Time Capsule"...and I did not choose this name, Apple did it as some sort of default I just left alone when I first set it up (I go by "Marty" anyway, not my legal name...and ordinarily would not use personal data in this manner).

     

    So, once again: Macbook Pro mid-2010, 2.4GHz Core Duo 2, 8GB 1067 MHz DDR3, Lion 10.7.5, TC level 7.6.1 connected by WiFi and also my router. TC name and volume name as above.

  • 164. Re: Server Connections Interrupted
    tessmar Level 1 Level 1 (0 points)

    I tried to include a "Grab" of the panel in line but it didn't work, and it appears that you can't insert a TIFF image in these forums and that is what "Grab"saves, so...

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