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Popping Sound with USB

The Problem:

Popping or clicking sound or noise when using a USB cable connection with any music playback device (home stereo receiver, car audio, portable speakers with USB, etc) This sound is likened to vinyl record noise, popping and clicking. It is random and does NOT repeat in the same spot.


I’ve started this post to bring focus to this issue and to show a relationship to all similar USB related issues in this forum and will be hopeful that the OEM (Apple) will see it is a major problem to be address, ASAP.


The ongoing ‘thread’ (discussions.apple.com/thread/2581406?) beginning in 2010 spotlighting USB playback noise (Popping Sounds) with car audio devices, seam to be one of the same issue and I would advise all to test this by simply connecting to another (USB) playback device (if you don’t have one; try connecting to an in-store demo speaker/amp or home-receiver with USB)


Some Background:

My spec. is as follows; New iPod Touch 64, 4G, iOS-5.1 using iTunes (ver. 10.5.1.42) on a Win-7 Pro, SP-1


To validate some discussion on my part; iPod user since 2004 and have owned 5 different models. Professional background; audio recording engineer, cross-platform computer technician and OEM builder, multimedia engineer.


Discovery:

As of 10/2011, new iPod Touch (‘iTouch’) began making popping sounds with USB playback thru car stereo. I have never had this problem with any iPod prior to using the new iTouch 4G with iOS-5. Have NOT verified if this began after iOS-5 or iTunes 10.5 updates.


Testing:

-Verified it was only thru USB, apart from PC connection (playback via USB thru iTunes, built-in iPod speaker, headphones or dock connection to a playback device are ok).


-Used various USB cables (Belkin and the original Apple USB) which made no improvement.


-Connecting to home-stereo (new Yamaha RX-V671) using USB produced the same problem; therefore it is not related solely to car-audio devices.


I hope this brief (and the feedback to follow) will be a motivating force for resolving this ongoing problem. I will open an Apple Support item on this issue.

iPod touch, Windows 7

Posted on Nov 27, 2011 9:06 AM

Reply
61 replies

Jul 5, 2012 10:34 AM in response to Mac-Win Harmony

Seeing these new posts I thought I would update.


Since I tried the first experiment, I have had only one instance of this noise reccuring and that was while listening to Headphones and using the device to play a game (again Ipod touch 32 g, 4th gen, current OS).


I haven't had the problem in my car through my Pioneer head unit since the first time i tried the fixes on here.


To poly and ego above. Have you tried turning off the device before connecting via usb to your cars headunit? Letting the usb power up the device? I do this every time and it seems to be working fine when I do. I originally turned off the wireless network too, but then I experimented with leaving the wifi on after the problem stopped the first time and it has been fine everysince with wifi turned on, which I find very strange.


I have also disable all notifications on the ipod (push notification, turn off email). This noise seems to be happening if the device is trying to do multiple things


Obviously Apple needs to work out a fix for this bug. I hope my suggestions work for you. If this is happening for Iphone customers I feel sorry for them. with the touch at least I don't really care about email and other notification funcitons while in my car so I don't care if those are off. I just wanna rock out without being annoyed.

Jul 10, 2012 11:17 PM in response to RadioYaz

Hey, a few weeks ago I had a new Kenwood head unit installed in my 2000 Blazer, and just yesterday I had all the speakers replaced and subs and an amp installed. I have a 4th Gen Ipod Touch, play it through my car head unit with a USB cord, and like everyone else in this thread, have been experiencing plenty of "popping" issues.


I took my truck back to Audio Express today and informed them of the problem. They said that the popping was because I had too much bass going to the front speakers, so they installed bass dampening kit to the two front speakers. While still in the parking lot, I hooked up my Ipod, played a song where I know I would be able to clearly hear any popping sounds...and sure enough, it was still popping like crazy. I happen to catch the the technician who worked on my truck that day, he listened to it, and told me that it was most likely my Ipod that's causing the popping. Be it either corrupted files, damaged hardware, damaged wire, or something else.


Naturally, I came home and did some Googling. After reading through this and many other threads, the one common solution I saw was to turn off ALL push notifications and to close ALL background apps.


I did just that...and sure enough, THE POPPING IS GONE. Even when I played the song I played earlier(Daft Punk's "Rinzler" from the Tron Legacy OST), there was absolutely no popping at all. I also tested this with plugging the USB into an on and off Ipod, and either way, there was no popping.


I probably didn't even need to take my truck in and get those bass dampeners installed, but the technician did say that he heard a little bit of popping even with a CD playing, so at least I got that fixed anyway.



tl;dr version: TURN OFF ALL PUSH NOTIFICATIONS AND CLOSE ALL BACKGROUND APPS. PROBLEM SOLVED.

Jul 26, 2012 11:31 PM in response to Mac-Win Harmony

I have the ipod model MC544LL, iOS 5.1.1 and I've been experiencing the popping noise problem that has been described here on this thread. I've tried the latter solution of "letting the system power up the ipod" and "closed all background apps". Sure enough the popping noise problem went away. Now I've isolated each step, and found that I do not need to let the system power my ipod up from "power off". Simply closing majority of my apps has solved the problem for me! Thanks you all! The noise was driving me NUTS!

Jul 27, 2012 1:01 AM in response to theooriginal

Hi;


tried this today and the popping still persists. I have tried playing with the volume in "Music" and that seems to make it less. I also shut down all the background apps, power cycled the phone, and did a sync to iTunes. Very frustrating....


It definately appears to be something to do with the scheduler and clipping packets or doing interrupts.

Jul 27, 2012 5:04 AM in response to Mac-Win Harmony

With so many people experiencing this issue, and the fact that the problem seems to go away when they turn off stuff in the background (additional apps, notifications… etc.). It sure seems like this is a processor issue, like the processor can't keep up and the audio suffers. It would also kind of explain why Apple won't even acknowledge the problem, they don't want to replace their hardware yet. What do you bet this problem is magically solved when the next iPod is released?

I had a smug "genius" flat out tell me the problem doesn't exist, and then refuse to even look at this thread.

Jul 30, 2012 1:01 AM in response to getstew

Hi;


I think you are right about how the "flow" is not steady and something is clipping or interrupting at a very intermittent way. I am not sure it is the CPU or other chips because it seems others have isolated the combination. Meaning there is no issues with the 3.5mm jack.


I should say I am using a iPhone4 into a Alpine. So, we all have more or less isolated the issues to the use of the USB and it does not matter about the headunit or cable.


What that smells like is something with the OS scheduler for multi-tasks and the driver for the USB interface. it might not have enough buffer or it might have too low priority and some situations start the clipping of packet flow.


It is anyone's guess.... But it should be something Apple labs can investigate and improve either in the software, or if indeed it is a HW issue replace the defective unit with an upgrade sometime.

Jul 30, 2012 5:29 PM in response to egotripping

Thanks egotripping. Please do post your results after all is done, I would like to know this in your case. I continue to not have an issue. I'm at present staying with iOS 5.1 (9B176) just as an experiment.


OK; I see your post May 22nd (sorry, very busy).


What iOS are you currently on? (please go to; Settings, General, About, then look at 'Version'. I would strongly recommend the following:


If not iOS 5.1, you really should update to the latest iOS. This was an important release as it fixed many items including charging and battery issues (also advisable to keep iTunes updated as they work hand in hand with each other). As far as I can tell at the moment, the USB issue appears remedied with this update. If anyone out there can confirm, please reply. I am continuing to test this further. Keep in mind the issue reported on here is very specific, so be sure to read through the post.


Do the iOS 5.1.1 update and please report back on the results.


There has been some good advice in the forum regarding iOS updates and I would concur; when performing iOS updates, first do a complete backup (always advisable) then after the iOS update, fully reset and restore the device (this should only be necessary on major revisions) . This helps to reset and allow the update to be applied fully within all options, app’s and the like.


Thanks


NOTE To New Post's: The other newer posts (here), I believe them to be unrelated to my original post, my issue as written was product-way to all iTouch and iPhone’s. I think they should start a ‘New Discussion’ related only to "iPhone’s and ‘app’/CPU usage causing noise in music" if there isn’t one already. If you re-read my post (from the beginning) you will find the issue (as I posted) is unrelated to 'app'/CPU usage (as I had already verified).

Jul 30, 2012 5:39 PM in response to Mac-Win Harmony

@ egotripping:

Sorry, May 15th you posted; "That said, the issue seems to still exist with 5.1.1 and for me only started after I'd updated. Add me to the list of those looking for an answer."


Is that still true, you're on iOS 5.1.1 and most importantly, did you do the 'Full Reset' after the update?


NOTE To New Post's: The other newer posts (here), I believe them to be unrelated to my original post, my issue as written was product-way to all iTouch and iPhone’s. I think they should start a ‘New Discussion’ related only to "iPhone’s and ‘app’/CPU usage causing noise in music" if there isn’t one already. If you re-read my post (from the beginning) you will find the issue (as I posted) is unrelated to 'app'/CPU usage (as I had already verified in this case).

Jul 30, 2012 5:50 PM in response to theooriginal

@ theooriginal


I see you have an iTouch 4G, 32GB; how many app's are we talking about; 4 or 10+? Did you update to iOS 5.1.1 or was it there as purchased? Also; if updated the iOS your self; did you;


"when performing iOS updates, first do a complete backup (always advisable) then after the iOS update, fully reset and restore the device (this should only be necessary on major revisions) . This helps to reset and allow the update to be applied fully within all options, app’s and the like." ?


Thanks

Jul 30, 2012 6:35 PM in response to Mac-Win Harmony

My take on:


A Possible Design Fix for ”app’/CPU usage causing noise in music":

Obviously the user can pile-on the apps/notification until there is no end. This would (although possible) not be within the current limit of design spec. The quick fix would be to Auto-Limit or disable such apps, notification and emails when the device is being used for music (and videos would also apply here).


There is (always) limited resources within a given core processor/memory specification. If one intends to apply a plethora of simultaneous functions, then they should wait on the ‘next-generation’ of gadget devices. OR; just go back to using a laptop, notebook or tablet (which was the intent for these.


I recall my first buy-in to the development of ‘Cell-Phones’ and PDA’s where I had one of the fist real ‘Mobile Phones’ (a Norkia that I had to take a loan for) that was the size of a large walkie-talkie. Today apparently, the people in the closet who think this stuff up haven’t heard of the effects of ‘diminishing returns’ (thank you Dr. Deming) and apparently, the public all-to-well buys into it… and the wheel goes around & around.

Jul 30, 2012 6:44 PM in response to Mac-Win Harmony

So after I updated to iOS 5.1.1 and experienced the issue, I did a full reset at that point. Since re-adding all my music and having the iPod work fine, the popping came back (which was when I posted my last comment). Since my last post though, I followed the advice of theooriginal and it seems to have fixed the issue. Now I always let my car system start the iPod and Music app, as opposed to starting a song and then plugging in the USB cable.


As far as running apps and all communications (WiFi, Bluetooth, etc.) I haven't turned off communications or closed all apps; though I rarely keep an app open once I'm done with it. It seems that the issue is when I start a song on the iPod itself, and then plug it in. I usually did this since my stereo takes over control of the iPod, and it's much easier to browse my library on the iPod vs. car stereo. Once the stereo powers up the iPod, I have no issues throughout the day when I continue where I left off, it just seems to be when I plug it in with a song that I've started.


It's very strange, but the popping is definitely gone. I'll also add that I just updated iTunes in and around the same timeframe, but overall it seems that the above advice has been the most consistently successful. I will keep updating this thread if anything changes of course. Hopefully this helps out some others here too.

Aug 5, 2012 8:53 PM in response to egotripping

@egotripping: Thanks for the update, glad that helped. The issue of iPod control will most likely correct itself at the time you happen to upgrade the car stereo unit. It should have full compatibility. I continue to not have the noise and will stick with iOS 5.1 as a reference for now. The app thing was never an issue for me also.


Ignore the other rant if you wish, I think I was venting.


Cheers

Dec 28, 2012 9:21 PM in response to Mac-Win Harmony

I just retro fitted a new head unit (RCD-510) to my mkv golf gti 2 days ago. I noticed the crackling and popping like an old record player the very second I played back from my iphone 4s (ios6) through USB. I then tested with 3 different USB cables, my ipad2, friends iphone 4s and ipod touch, and I hear the same static noise in all of them. I have gone through a few automotive forums and they all have the same feedback regarding this issue. My question is, if this problem is experienced by almost everyone, why isn't Apple doing anything about it?

Dec 29, 2012 9:11 AM in response to kaider

There is a long going thread on this for the iPhone too. I really thought it was HW realted, as it is almost like a bad amplified sound. But, the more I played with my iPhone4, all the tricks of sync, turning the ounds up or down, I am more inclided to think it is a scheduler issue in the iOS working with the flow of the packets accross the transceiver for the USB connector.


It seems widespread accross various headunits, and devices and iOS versions. What seems to work for my is killing off apps and keep in the output of the sounds about 40%.

Dec 30, 2012 6:18 PM in response to Mac-Win Harmony

<<“…if this problem is experienced by almost everyone, why isn't Apple doing anything about it?”>>


@kaider: That is a very reasonable question to ask.


Being the one who started this thread (please note this thread is specific to USB noise and NOT CPU noise; see the beginning), I’ve researched the issue thoroughly and that info is presented here so reading it entirely would be beneficial. For myself, I don’t have the means to test version-5 products so not sure if the issue was carried over.


What I do know: what does help (for version 3 & 4 devices) when the noise occurs try the following:

Leave the unit connected, power down (Apple device) completely (OFF) then after say 10sec. power ON (boot-up) with USB cable still connected. This usually results in draining the (built-up) static charge that (I think) is causing the problem.


Please contact Service Support and/or APPLE Corporate notifying them of your continued problem with their product.

Popping Sound with USB

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