Mac-Win Harmony

Q: Popping Sound with USB

The Problem:

Popping or clicking sound or noise when using a USB cable connection with any music playback device (home stereo receiver, car audio, portable speakers with USB, etc) This sound is likened to vinyl record noise, popping and clicking. It is random and does NOT repeat in the same spot.

 

I’ve started this post to bring focus to this issue and to show a relationship to all similar USB related issues in this forum and will be hopeful that the OEM (Apple) will see it is a major problem to be address, ASAP.

 

The ongoing ‘thread’ (discussions.apple.com/thread/2581406?) beginning in 2010 spotlighting USB playback noise (Popping Sounds) with car audio devices, seam to be one of the same issue and I would advise all to test this by simply connecting to another (USB) playback device (if you don’t have one; try connecting to an in-store demo speaker/amp or home-receiver with USB)

 

Some Background:

My spec. is as follows; New iPod Touch 64, 4G, iOS-5.1 using iTunes (ver. 10.5.1.42) on a Win-7 Pro, SP-1

 

To validate some discussion on my part; iPod user since 2004 and have owned 5 different models. Professional background; audio recording engineer, cross-platform computer technician and OEM builder, multimedia engineer.

 

Discovery:

As of 10/2011, new iPod Touch (‘iTouch’) began making popping sounds with USB playback thru car stereo. I have never had this problem with any iPod prior to using the new iTouch 4G with iOS-5. Have NOT verified if this began after iOS-5 or iTunes 10.5 updates.

 

Testing:

-Verified it was only thru USB, apart from PC connection (playback via USB thru iTunes, built-in iPod speaker, headphones or dock connection to a playback device are ok).

 

-Used various USB cables (Belkin and the original Apple USB) which made no improvement.

 

-Connecting to home-stereo (new Yamaha RX-V671) using USB produced the same problem; therefore it is not related solely to car-audio devices.

 

I hope this brief (and the feedback to follow) will be a motivating force for resolving this ongoing problem. I will open an Apple Support item on this issue.

iPod touch, Windows 7

Posted on Nov 27, 2011 9:16 AM

Close

Q: Popping Sound with USB

  • All replies
  • Helpful answers

first Previous Page 3 of 5 last Next
  • by getstew,

    getstew getstew May 22, 2012 4:00 PM in response to egotripping
    Level 1 (4 points)
    May 22, 2012 4:00 PM in response to egotripping

    I've had the issue go away, then come back, and have what seems to be a fix for me...If I close all other apps running in the background and even turn off wifi, I don't seem to have the issue. Perhaps this isssue is due to the processor not being able to keep up, or RAM use?

  • by egotripping,

    egotripping egotripping May 22, 2012 4:12 PM in response to Mac-Win Harmony
    Level 1 (0 points)
    May 22, 2012 4:12 PM in response to Mac-Win Harmony

    So I just restored my iPod Touch (I had auto-backup turned on, so all my apps and settings remain) and the popping noise has gone away. Sound quality is perfect again too, so now comes the arduous task of adding back all my music (I have over 60 gigs to wade through).

     

    Getstew, I'm really hoping this issue doesn't creep back up, as I originally closed all other apps, restarted Music, tried restarting the iPod etc. It does seem to be a glaring issue that Apple needs to address, as it completely ruined the sound quality, and a regular auxilary connection is nowhere near as clear as my car and stereo's direct connection.

     

    In the meantime, thanks for the advice Mac-Win Harmony. I'll post an update sometime in the future if the issue comes back, or if it seems to be ok after the next iOS update. Regards,

     

    s.

  • by RadioYaz,

    RadioYaz RadioYaz Jun 20, 2012 10:20 AM in response to Mac-Win Harmony
    Level 1 (0 points)
    Jun 20, 2012 10:20 AM in response to Mac-Win Harmony

    I am so glad I found your post. I too am an audio engineer and was quite puzzled by this problem.

     

    I purchased an ipod touch 32gb over the weekend updated with latestet OS and instantly noticed the popping sound when I plugged into (usb) my Pioneer deck of my car which is made for an ipod/iphone.

     

    I got the noise to stop only by turning off wifi, email accounts and any other app that would be searching for a connection to function. then powered off device. Plugged the usb/apple cable into the stereo then with ipod OFF, plugging in the cable to the ipod and letting the deck turn the device on for me. Noise gone.

     

    I will experiment further and will repost if the problem appears again. It is definatley a device isssue that Apple should address. We should always be able to use the device the way it was meant to be used, not jump through hoops to solve OS problems.

  • by ebensen,

    ebensen ebensen Jul 1, 2012 11:28 PM in response to Mac-Win Harmony
    Level 1 (0 points)
    Jul 1, 2012 11:28 PM in response to Mac-Win Harmony

    I am having this problem as well with a 32GB iPod 4g running USB through Ford's SYNC system in a 2012 Mustang GT. Very annoying!! I wish they would figure it out and fix it, I love my iPod/iPhone and it works brilliantly with SYNC, but the sound popping is BIG deal. Step up and fix it Apple!!

  • by polyontology,

    polyontology polyontology Jul 5, 2012 9:40 AM in response to Mac-Win Harmony
    Level 1 (0 points)
    Jul 5, 2012 9:40 AM in response to Mac-Win Harmony

    I just bought a new car Kenwood car stereo and had it installed at Best Buy. When I plug my ipod touch 4th gen. into the Aux input it sounds great, but I am getting the popping noises when I plug in via USB. I haven't tried any of these random fixes yet but will try them today. I guess plugging into the aux in is alright, but I'd really like the convenience of plugging in via USB since that way it can charge at the same time without any extra cords.

  • by egotripping,

    egotripping egotripping Jul 5, 2012 9:55 AM in response to polyontology
    Level 1 (0 points)
    Jul 5, 2012 9:55 AM in response to polyontology

    I also have a Kenwood stereo, and experienced the same issue. Same thing on my Pioneer receiver. As I mentioned above I had restored the iPod, and the issue went away, however now it has come back not even 2 months later. I can't isolate any one cause; I didn't update iOS, which is what seemed to cause it the first time.

     

    Now I'm completely at a loss, since I don't want to restore my iPod every couple of months, and re-add 30gb of music just to have the popping noise return. Looks like I'll be going Android when it comes time to upgrade my phone, as the experience with the iPod Touch has put me off sticking with Apple hardware.

  • by RadioYaz,

    RadioYaz RadioYaz Jul 5, 2012 10:34 AM in response to Mac-Win Harmony
    Level 1 (0 points)
    Jul 5, 2012 10:34 AM in response to Mac-Win Harmony

    Seeing these new posts I thought I would update.

     

    Since I tried the first experiment, I have had only one instance of this noise reccuring and that was while listening to Headphones and using the device to play a game (again Ipod touch 32 g, 4th gen, current OS).

     

    I haven't had the problem in my car through my Pioneer head unit since the first time i tried the fixes on here.

     

    To poly and ego above. Have you tried turning off the device before connecting via usb to your cars headunit? Letting the usb power up the device? I do this every time and it seems to be working fine when I do. I originally turned off the wireless network too, but then I experimented with leaving the wifi on after the problem stopped the first time and it has been fine everysince with wifi turned on, which I find very strange.

     

    I have also disable all notifications on the ipod (push notification, turn off email). This noise seems to be happening if the device is trying to do multiple things 

     

    Obviously Apple needs to work out a fix for this bug. I hope my suggestions work for you. If this is happening for Iphone customers I feel sorry for them. with the touch at least I don't really care about email and other notification funcitons while in my car so I don't care if those are off. I just wanna rock out without being annoyed.

  • by Kaworu517,

    Kaworu517 Kaworu517 Jul 10, 2012 11:17 PM in response to RadioYaz
    Level 1 (0 points)
    Jul 10, 2012 11:17 PM in response to RadioYaz

    Hey, a few weeks ago I had a new Kenwood head unit installed in my 2000 Blazer, and just yesterday I had all the speakers replaced and subs and an amp installed.  I have a 4th Gen Ipod Touch, play it through my car head unit with a USB cord, and like everyone else in this thread, have been experiencing plenty of "popping" issues. 

     

    I took my truck back to Audio Express today and informed them of the problem.  They said that the popping was because I had too much bass going to the front speakers, so they installed bass dampening kit to the two front speakers.  While still in the parking lot, I hooked up my Ipod, played a song where I know I would be able to clearly hear any popping sounds...and sure enough, it was still popping like crazy.  I happen to catch the the technician who worked on my truck that day, he listened to it, and told me that it was most likely my Ipod that's causing the popping.  Be it either corrupted files, damaged hardware, damaged wire, or something else.

     

    Naturally, I came home and did some Googling.  After reading through this and many other threads, the one common solution I saw was to turn off ALL push notifications and to close ALL background apps.

     

    I did just that...and sure enough, THE POPPING IS GONE.  Even when I played the song I played earlier(Daft Punk's "Rinzler" from the Tron Legacy OST), there was absolutely no popping at all.  I also tested this with plugging the USB into an on and off Ipod, and either way, there was no popping.

     

    I probably didn't even need to take my truck in and get those bass dampeners installed, but the technician did say that he heard a little bit of popping even with a CD playing, so at least I got that fixed anyway.

     

     

    tl;dr version: TURN OFF ALL PUSH NOTIFICATIONS AND CLOSE ALL BACKGROUND APPS.  PROBLEM SOLVED.

  • by theooriginal,

    theooriginal theooriginal Jul 26, 2012 11:31 PM in response to Mac-Win Harmony
    Level 1 (0 points)
    Jul 26, 2012 11:31 PM in response to Mac-Win Harmony

    I have the ipod model MC544LL, iOS 5.1.1 and I've been experiencing the popping noise problem that has been described here on this thread. I've tried the latter solution of "letting the system power up the ipod" and "closed all background apps". Sure enough the popping noise problem went away. Now I've isolated each step, and found that I do not need to let the system power my ipod up from "power off". Simply closing majority of my apps has solved the problem for me! Thanks you all! The noise was driving me NUTS!

  • by Marsaro,

    Marsaro Marsaro Jul 27, 2012 1:01 AM in response to theooriginal
    Level 1 (0 points)
    Jul 27, 2012 1:01 AM in response to theooriginal

    Hi;

     

    tried this today and the popping still persists. I have tried playing with the volume in "Music" and that seems to make it less. I also shut down all the background apps, power cycled the phone, and did a sync to iTunes. Very frustrating....

     

    It definately appears to be something to do with the scheduler and clipping packets or doing interrupts.

  • by getstew,

    getstew getstew Jul 27, 2012 5:04 AM in response to Mac-Win Harmony
    Level 1 (4 points)
    Jul 27, 2012 5:04 AM in response to Mac-Win Harmony

    With so many people experiencing this issue, and the fact that the problem seems to go away when they turn off stuff in the background (additional apps, notifications… etc.). It sure seems like this is a processor issue, like the processor can't keep up and the audio suffers. It would also kind of explain why Apple won't even acknowledge the problem, they don't want to replace their hardware yet. What do you bet this problem is magically solved when the next iPod is released?

    I had a smug "genius" flat out tell me the problem doesn't exist, and then refuse to even look at this thread.

  • by Marsaro,

    Marsaro Marsaro Jul 30, 2012 1:01 AM in response to getstew
    Level 1 (0 points)
    Jul 30, 2012 1:01 AM in response to getstew

    Hi;

     

    I think you are right about how the "flow" is not steady and something is clipping or interrupting at a very intermittent way. I am not sure it is the CPU or other chips because it seems others have isolated the combination. Meaning there is no issues with the 3.5mm jack.

     

    I should say I am using a iPhone4 into a Alpine. So, we all have more or less isolated the issues to the use of the USB and it does not matter about the headunit or cable.

     

    What that smells like is something with the OS scheduler for multi-tasks and the driver for the USB interface. it might not have enough buffer or it might have too low priority and some situations start the clipping of packet flow.

     

    It is anyone's guess.... But it should be something Apple labs can investigate and improve either in the software, or if indeed it is a HW issue replace the defective unit with an upgrade sometime.

  • by Mac-Win Harmony,

    Mac-Win Harmony Mac-Win Harmony Jul 30, 2012 5:29 PM in response to egotripping
    Level 1 (0 points)
    Jul 30, 2012 5:29 PM in response to egotripping

    Thanks egotripping. Please do post your results after all is done, I would like to know this in your case. I continue to not have an issue. I'm at present staying with iOS 5.1 (9B176) just as an experiment.

     

    OK; I see your post May 22nd (sorry, very busy).

     

    What iOS are you currently on? (please go to; Settings, General, About, then look at 'Version'. I would strongly recommend the following:

     

    If not iOS 5.1, you really should update to the latest iOS. This was an important release as it fixed many items including charging and battery issues (also advisable to keep iTunes updated as they work hand in hand with each other). As far as I can tell at the moment, the USB issue appears remedied with this update. If anyone out there can confirm, please reply. I am continuing to test this further. Keep in mind the issue reported on here is very specific, so be sure to read through the post.

     

    Do the iOS 5.1.1 update and please report back on the results.

     

    There has been some good advice in the forum regarding iOS updates and I would concur; when performing iOS updates, first do a complete backup (always advisable) then after the iOS update, fully reset and restore the device (this should only be necessary on major revisions) . This helps to reset and allow the update to be applied fully within all options, app’s and the like.

     

    Thanks

     

    NOTE To New Post's: The other newer posts (here), I believe them to be unrelated to my original post, my issue as written was product-way to all iTouch and iPhone’s. I think they should start a ‘New Discussion’ related only to "iPhone’s and ‘app’/CPU usage causing noise in music" if there isn’t one already. If you re-read my post (from the beginning) you will find the issue (as I posted) is unrelated to 'app'/CPU usage (as I had already verified).

  • by Mac-Win Harmony,

    Mac-Win Harmony Mac-Win Harmony Jul 30, 2012 5:39 PM in response to Mac-Win Harmony
    Level 1 (0 points)
    Jul 30, 2012 5:39 PM in response to Mac-Win Harmony

    @ egotripping:

    Sorry, May 15th you posted; "That said, the issue seems to still exist with 5.1.1 and for me only started after I'd updated. Add me to the list of those looking for an answer."

     

    Is that still true, you're on iOS 5.1.1 and most importantly, did you do the 'Full Reset' after the update?

     

    NOTE To New Post's: The other newer posts (here), I believe them to be unrelated to my original post, my issue as written was product-way to all iTouch and iPhone’s. I think they should start a ‘New Discussion’ related only to "iPhone’s and ‘app’/CPU usage causing noise in music" if there isn’t one already. If you re-read my post (from the beginning) you will find the issue (as I posted) is unrelated to 'app'/CPU usage (as I had already verified in this case).


  • by Mac-Win Harmony,

    Mac-Win Harmony Mac-Win Harmony Jul 30, 2012 5:50 PM in response to theooriginal
    Level 1 (0 points)
    Jul 30, 2012 5:50 PM in response to theooriginal

    @ theooriginal

     

    I see you have an iTouch 4G, 32GB; how many app's are we talking about; 4 or 10+?  Did you update to iOS 5.1.1 or was it there as purchased? Also; if updated the iOS your self; did you;

     

    "when performing iOS updates, first do a complete backup (always advisable) then after the iOS update, fully reset and restore the device (this should only be necessary on major revisions) . This helps to reset and allow the update to be applied fully within all options, app’s and the like." ?

     

    Thanks

first Previous Page 3 of 5 last Next